Reviews onG2Capterra
225 reviews trackedThe Bottom Line
Entry price
Paid plans only
Biggest pro
No pick-and-pack fees reduces per-order costs
Biggest con
Custom pricing requires contacting sales for a quote
TL;DR - ShipBob
- Cloud-based 3PL handling warehousing, packing, and shipping for DTC ecommerce brands
- Distributed fulfillment center network enables 2-day shipping across the US
- Free software platform with pay-per-use fulfillment fees and no long-term contracts
Pricing: Paid only
Best for: Enterprises & pros
3.7/5 across review platforms
What is ShipBob?
ShipBob is a cloud-based ecommerce fulfillment platform that handles warehousing, picking, packing, shipping, and returns for direct-to-consumer brands. It operates a distributed network of fulfillment centers across the US, Canada, Europe, and Australia, enabling 2-day shipping nationwide. ShipBob integrates with Shopify, Amazon, Walmart, BigCommerce, and other major sales channels for real-time inventory and order management. The platform supports omnichannel fulfillment, branded packaging, and batch processing, making it a strong fit for growing DTC brands that want to outsource logistics without losing control over the customer experience.
Available on: Web
Pros & Cons
Pros
- No pick-and-pack fees reduces per-order costs
- Distributed warehouse network enables fast nationwide delivery
- Strong integrations with all major ecommerce platforms
- Free software with no monthly platform fees
- Transparent pricing with no long-term contracts
- Scales from startup volumes to enterprise-level fulfillment
Cons
- Custom pricing requires contacting sales for a quote
- Storage fees can add up for slow-moving inventory
- Limited control over fulfillment quality compared to in-house
- Minimum order volumes may apply for some fulfillment centers
- International shipping options less extensive than domestic
Ratings Across the Web
3.7(225 reviews)
Ratings aggregated from independent review platforms. Learn more
Key Features
Distributed fulfillment center network across US, Canada, Europe, and Australia2-day express shipping across the continental USReal-time inventory management and order tracking dashboardIntegrations with Shopify, Amazon, Walmart, BigCommerce, WooCommerce, and moreBranded packaging and custom unboxing experiencesAutomated order routing to the nearest fulfillment centerReturns and reverse logistics managementBatch processing and bulk order handlingOmnichannel fulfillment for DTC, B2B, and marketplace ordersFreight and inventory transfer management
Pricing
Paid
ShipBob offers paid plans. Visit their website for current pricing details.
Reviews
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3.7/5
Across 225 verified user reviews on G2, Capterra
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ShipBob FAQ
How does ShipBob facilitate fast shipping for e-commerce brands?
ShipBob utilizes a distributed network of fulfillment centers across the US, Canada, Europe, and Australia. This network allows brands to store inventory closer to their customers, enabling nationwide 2-day shipping capabilities.
Which e-commerce platforms does ShipBob integrate with?
ShipBob integrates with major sales channels such as Shopify, Amazon, Walmart, and BigCommerce. These integrations support real-time inventory and order management for connected stores.
What kind of user benefits most from ShipBob's services?
ShipBob is best suited for growing direct-to-consumer (DTC) brands that need to outsource their logistics. It helps these brands manage warehousing, picking, packing, shipping, and returns while maintaining control over the customer experience.
How is ShipBob priced?
ShipBob offers transparent pricing with no long-term contracts and free software without monthly platform fees. However, custom pricing requires contacting sales for a quote, and storage fees apply, particularly for slow-moving inventory.
Can ShipBob help with managing inventory across multiple sales channels?
Yes, ShipBob integrates with various major e-commerce platforms to provide real-time inventory and order management. This allows brands to maintain accurate stock levels and fulfill orders efficiently across all their sales channels.
What are the main trade-offs when using ShipBob for fulfillment?
While ShipBob offers many benefits, storage fees can accumulate for slow-moving inventory, and brands may experience less direct control over fulfillment quality compared to in-house operations. Additionally, minimum order volumes might be required for certain fulfillment centers.
How does ShipBob compare to Extensiv for e-commerce fulfillment?
ShipBob differentiates itself by offering no pick-and-pack fees, which can reduce per-order costs for growing brands. It also provides free software with no monthly platform fees, unlike some competitors.
Source: shipbob.com