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SupportBee Pricing 2026

Plans, hidden costs, and alternatives compared

Reviews onG2Capterra
4 plans tracked·Updated Sep 2026

Cite this data: Toolradar, SupportBee pricing verified Sep 2026, toolradar.com/tools/supportbee/pricing

SupportBee starts at $17/user/month on the Startup plan.

Verified Sep 2026 from the official pricing page.

Is SupportBee worth the price?

75/100

SupportBee's pricing is fair, especially with the annual discount bringing the Startup plan to $17/user/month.

The Enterprise plan at $21/user/month annually offers good value for additional features like a customer portal. It's best for small to medium businesses prioritizing collaborative email support and a knowledge base.

Pricing Plans

Free Trial

Startup

$20 / user/month

Everything in all plans, plus:

  • Shared Inbox
  • Knowledge Base

Enterprise

$25 / user/month

Everything in all plans, plus:

  • Everything in Startup
  • Customer Portal
  • Enterprise Integrations
  • Enterprise Integrations
  • Business Hours
  • Customer Portal Software
  • Portal Access for Customer Groups

Startup

$17 / user/month

Everything in all plans, plus:

  • Shared Inbox
  • Knowledge Base

Enterprise

$21 / user/month

Everything in all plans, plus:

  • Everything in Startup
  • Customer Portal
  • Enterprise Integrations
  • Enterprise Integrations
  • Business Hours
  • Customer Portal Software
  • Portal Access for Customer Groups

Included in all plans

  • Basic Integrations
  • Unlimited Email Inboxes/Tickets
  • Customer Management
  • Snippets
  • Filters
  • Customer Satisfaction Ratings
  • API Access
  • In Depth Reports

How SupportBee compares

3 of 3 direct competitors offer a free plan.

ToolStarting priceFree plan
SupportBee$17/user/monthNo
Chatwoot$19/monthYes
GladlyContact salesYes
AhsuiteContact salesYes

SupportBee Pricing FAQ

How much does SupportBee cost?

SupportBee starts at $17/user/month on the Startup plan. It offers 4 paid tiers ranging from $17/user/month to $25/user/month.

Does SupportBee have a free plan?

SupportBee does not offer a permanent free plan. A free trial is available.

Does SupportBee offer a free trial?

Yes. SupportBee offers a free trial.

What is the cheapest SupportBee paid plan?

The cheapest paid plan for SupportBee is "Startup" at $17/user/month. Key features include: Shared Inbox, Knowledge Base, Basic Integrations.

What are alternatives to SupportBee?

Alternatives to SupportBee include Chatwoot, Gladly, Ahsuite. Chatwoot starts at $19/month.

How much does SupportBee cost for a team of 10?

For 10 users on the Startup plan, SupportBee is $170/month, or $2,040/year, at the published per-user rate.

SupportBee alternatives

Direct competitors. Starting prices match the table above.

Sources

  • Official SupportBee pricing — supportbee.com/pricing (verified Sep 2026)
  • Cite this data: Toolradar, SupportBee pricing verified Sep 2026, toolradar.com/tools/supportbee/pricing
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