SupportBee Pricing 2026
Plans, hidden costs, and alternatives compared
Prices last confirmed on Oct 28, 2026 on supportbee.com. Same data as Markdown or JSON.
Cite this data: Toolradar, SupportBee pricing verified Oct 2026, toolradar.com/tools/supportbee/pricing
SupportBee starts at $17/user/month on the Startup plan.
Verified Oct 2026 from the official pricing page.
Is SupportBee worth the price?
SupportBee's pricing is fair, especially with the annual discount bringing the Startup plan to $17/user/month.
The Enterprise plan at $21/user/month annually offers good value for additional features like a customer portal. It's best for small to medium businesses prioritizing collaborative email support and a knowledge base.
Pricing Plans
Free TrialStartup
$20 / user/month
Everything in all plans, plus:
- Shared Inbox
- Knowledge Base
Enterprise
$25 / user/month
Everything in all plans, plus:
- Everything in Startup
- Customer Portal
- Enterprise Integrations
- Enterprise Integrations
- Business Hours
- Customer Portal Software
- Portal Access for Customer Groups
Startup
$17 / user/month
Everything in all plans, plus:
- Shared Inbox
- Knowledge Base
Enterprise
$21 / user/month
Everything in all plans, plus:
- Everything in Startup
- Customer Portal
- Enterprise Integrations
- Enterprise Integrations
- Business Hours
- Customer Portal Software
- Portal Access for Customer Groups
Included in all plans
- Basic Integrations
- Unlimited Email Inboxes/Tickets
- Customer Management
- Snippets
- Filters
- Customer Satisfaction Ratings
- API Access
- In Depth Reports
- Audit Trails
- Teams
- Knowledge Base Software
- Basic Integrations
- Friendly Customer Service
How SupportBee compares
2 of 3 direct competitors offer a free plan.
SupportBee Pricing FAQ
How much does SupportBee cost?
SupportBee starts at $17/user/month on the Startup plan. It offers 4 paid tiers ranging from $17/user/month to $25/user/month.
Does SupportBee have a free plan?
SupportBee does not offer a permanent free plan. A free trial is available.
Does SupportBee offer a free trial?
Yes. SupportBee offers a free trial.
What is the cheapest SupportBee paid plan?
The cheapest paid plan for SupportBee is "Startup" at $17/user/month. Key features include: Shared Inbox, Knowledge Base, Basic Integrations.
What are alternatives to SupportBee?
Alternatives to SupportBee include Chatwoot, Gladly, Ahsuite. Chatwoot starts at $19/month, billing unit not specified; Gladly starts at $0.60/month, billing unit not specified.
How much does SupportBee cost for a team of 10?
For 10 users on the Startup plan, SupportBee is $170/month, or $2,040/year, at the published per-user rate.
SupportBee alternatives
Direct competitors. Starting prices match the table above.
Sources
- Official SupportBee pricing: supportbee.com/pricing (verified Oct 2026)
- Cite this data: Toolradar, SupportBee pricing verified Oct 2026, toolradar.com/tools/supportbee/pricing
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