UpKeep
UnclaimedThe modern platform for asset operations, bringing maintenance, safety, and asset data into one intelligent system.
Visit WebsiteReviews onG2Capterra
2411 reviews trackedThe Bottom Line
Entry price
Paid plans only
Biggest pro
Centralizes all maintenance, safety, and asset data in one platform.
Biggest con
Pricing for Professional and Enterprise tiers requires direct contact, lacking transparency.
TL;DR - UpKeep
- Unifies maintenance, safety, and asset data into a single platform.
- Leverages AI to automate work orders, optimize schedules, and generate insights.
- Offers mobile-first CMMS and comprehensive EAM capabilities for proactive asset management.
Pricing: Paid only
Best for: Enterprises & pros
4.6/5 across review platforms
What is UpKeep?
UpKeep is an AI-powered Asset Operations Management (AOM) platform that unifies maintenance, safety, and asset data into a single system. It helps organizations transition from reactive firefighting to proactive planning by providing tools for work order management, preventive maintenance, and enterprise asset management. The platform leverages AI to automate tasks, optimize schedules, and generate insights, reducing manual effort and improving operational efficiency.
Designed for a wide range of industries, from manufacturing and government to property management and fleet operations, UpKeep aims to connect all teams involved in asset lifecycle management. It offers mobile-first solutions for technicians to complete work orders on the go, real-time tracking of assets, and comprehensive reporting to drive data-driven decisions. By integrating with existing ERPs, sensors, and other systems, UpKeep creates a unified data foundation across an organization.
UpKeep's core value lies in its ability to streamline complex maintenance and asset management processes, extend asset lifetimes, reduce downtime, and ensure compliance. It moves beyond traditional CMMS and EAM solutions by offering an Asset Operations Management approach that integrates maintenance, operations, and reliability data for holistic business intelligence.
Available on: Web, iOS, Android
Pros & Cons
Pros
- Centralizes all maintenance, safety, and asset data in one platform.
- AI automation significantly reduces manual effort and improves efficiency.
- Mobile-first design empowers technicians to work from anywhere.
- Offers a broad suite of products beyond CMMS, including EHS, IoT, and LMS.
- Provides enterprise-grade security, compliance, and scalability for large organizations.
Cons
- Pricing for Professional and Enterprise tiers requires direct contact, lacking transparency.
- The extensive feature set might have a learning curve for smaller teams or new users.
- Requires integration with existing systems for full benefit, which may involve setup time.
Ratings Across the Web
4.6(2,411 reviews)
Ratings aggregated from independent review platforms. Learn more
Key Features
AI-powered work order generation and scheduling optimizationMobile-first CMMS for on-the-go work order creation and completionAutomated Preventive Maintenance (PM) based on usage, cycles, or mileageEnvironment, Health, & Safety (EHS) software with voice-to-text reporting and automated OSHA logsEdge wireless IoT sensors for 24/7 asset monitoring and automated work order creationFleet vehicle maintenance management with telematics integration and VIN lookupLearning Management Software (LMS) for frontline team training and certification trackingMaintenance Services Marketplace for sending work orders to verified service providers
Pricing Plans
Free TrialEssential
$20 / month per user
- Unlimited work orders
- Custom tasks
- Unlimited Request User Licenses
- Asset Management
- 24/7 Phone, email, chat support
- Intelligence suite (AI features)
Premium
$55 / month per user
- Everything in Essential
- Preventive Maintenance Optimization
- Custom Checklists
- Inventory management/Costing
- Time and Manpower Tracking
- 30 day Analytics & Reporting
- Intelligence suite (AI features)
Professional
Contact us
- Everything in Premium
- Multiple Inventory Lines
- Signature Capture
- Customizable Request Portal
- Mobile Offline Mode
- Advanced Analytics & Reporting
- Intelligence suite (AI features)
Enterprise
Contact us
- Everything in Professional
- Workflow Automation
- Downtime Tracking
- Reliability Tracking
- Purchase Order Management
- Multi-site Module Support
- Standard API Access
- Custom Work Order Statuses
- Custom Integrations Support
- Customizable Dashboards
- Custom Roles
- Single Sign On
- Intelligence suite (AI features)
Reviews
4.6/5
Across 2,411 verified user reviews on Capterra, G2
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UpKeep FAQ
How does UpKeep's AI automation specifically help in managing work orders and schedules?
UpKeep's AI, named Nova, automates routine tasks by generating work orders, optimizing maintenance schedules based on asset usage or other triggers, and automatically initiating actions. This reduces manual effort, minimizes missed tasks, and surfaces insights that would typically take hours to uncover manually.
What is the 'Edge' product and how does it integrate with the core UpKeep platform?
The 'Edge' product refers to UpKeep's wireless IoT sensors. These sensors monitor assets 24/7 for condition changes. When a change is detected that requires attention, the Edge system automatically creates a work order within the UpKeep platform, enabling proactive maintenance without manual intervention or complex hardwiring.
Can UpKeep's EHS software handle compliance requirements for specific regulations like OSHA?
Yes, UpKeep's Environment, Health, & Safety (EHS) software is designed to assist with compliance. It features automated OSHA logs, AI-powered Corrective and Preventive Actions (CAPAs), and instant audit trails, helping organizations effortlessly reduce incidents and maintain regulatory compliance.
How does UpKeep facilitate maintenance for vehicle fleets, and what data sources does it use?
For vehicle fleets, UpKeep provides specialized maintenance management that connects telematics data directly to work orders. It offers real-time integrations, automated preventive maintenance scheduling based on vehicle mileage or other factors, instant VIN lookup, digital inspections, and a complete vehicle history, all within one system.
What is the 'Maintenance Services Marketplace' and how does it benefit users?
The Maintenance Services Marketplace allows users to send work orders to verified external service providers directly from within UpKeep. This feature streamlines the process of outsourcing maintenance tasks by enabling one-click quoting, scheduling, and tracking of external services without leaving the platform.
Beyond traditional CMMS and EAM, how does UpKeep's 'Asset Operations Management (AOM)' approach differ?
UpKeep's Asset Operations Management (AOM) approach goes beyond siloed CMMS and EAM solutions by uniting maintenance, operations, and reliability data into a single platform. This provides full visibility across the entire asset lifecycle, enabling teams to make more informed business decisions, optimize asset utilization, and leverage real-time performance data for a more holistic and integrated operational strategy.
Source: onupkeep.com