Userback Pricing 2026
Plans, costs, and free options for Userback
Last updated: February 4, 2026
TL;DR: Userback Pricing
Pricing Model
Freemium
Starting Price
$7 per seat/month billed annually
Free Option
Yes ✓
Freemium
Pricing Model
Userback offers a free tier with basic features, plus paid plans for users who need more advanced functionality.
Free Tier Available
Basic features included at no cost
Paid Upgrades
Premium features with paid plans
Free trial available
Available Plans
Free Forever
Free
- Collect unlimited feedback
- 2 feedback projects
- 7-day feedback availability
- Maximum 2 seats
- All core features
Popular
Team
$7 per seat/month billed annually
- Everything in Free
- Unlimited feedback availability
- Optional feature portal Add-on
- Project management integrations
- Zapier automation
- Customizable feedback widgets
- +1 more features
Business
$15 per seat/month billed annually
- Everything in Team
- 25 feedback projects
- AI Assist
- Feedback automation tools
- Reply templates
- Developer tools
- +5 more features
Business Plus
$23 per seat/month billed annually
- Everything in Business
- Unlimited projects
- Advanced privacy controls
- Record all user sessions
- Custom Customer support integrations
- Email Forwarding
- +5 more features
Feature Portal Add-on
$31 /mth, billed annually
- Collect, prioritize, and manage feature requests with a customizable Feature Portal
- Gather feature requests effortlessly
- Prioritize ideas with user voting
- Share progress via a public roadmap and announcements
Userback vs Competitors: Pricing Comparison
See how Userback pricing compares to similar tools in Customer Feedback
| Tool | Free Tier | Starting Price | Score | |
|---|---|---|---|---|
UserbackCurrentBest Value Collect, understand, and act on user fee... | Yes | $7 per seat/month billed annually | —/100 | Details → |
Sprig In-product user research platform | Yes | $175/mo | 80/100 | Pricing → |
PendoTop Rated Product experience platform | Yes | — | 83/100 | Pricing → |
 Appcues Product-led growth platform | No | $300/mo | 80/100 | Pricing → |
 Mouseflow Session replay and behavior analytics | Yes | $25/month | 78/100 | Pricing → |
 Lucky Orange Website analytics with heatmaps and reco... | Yes | $39/mo | 76/100 | Pricing → |
Prices shown are starting prices. Actual pricing may vary based on features and team size.
See all alternatives →Userback Pricing FAQ
How much does Userback cost?
Userback offers the following plans: Free Forever (Free), Team ($7 per seat/month billed annually), Business ($15 per seat/month billed annually), Business Plus ($23 per seat/month billed annually). A free tier is available. A free trial is offered.
Is there a free version of Userback?
Yes, Userback offers a free tier with basic features. Upgrade to a paid plan for more functionality.
Does Userback offer a free trial?
Yes, Userback offers a free trial so you can test before committing.
What are cheaper alternatives to Userback?
Free or freemium alternatives include Mouseflow, Lucky Orange. View our full comparison to find the best value.
How much does Userback cost?
The pricing details are not explicitly listed on the provided pages, but it offers a 'Get Started Free' option, indicating a freemium model or a free trial before paid plans.
Is Userback free?
Userback offers a 'Get Started Free' option, suggesting it has a free tier or a free trial available for users to begin with.