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Tools/Userback/Pricing
Userback logo

Userback Pricing 2026

Plans, costs, and free options for Userback

Last updated: February 4, 2026

TL;DR: Userback Pricing

Pricing Model

Freemium

Starting Price

$7 per seat/month billed annually

Free Option

Yes ✓

Freemium

Pricing Model

Userback offers a free tier with basic features, plus paid plans for users who need more advanced functionality.

Free Tier Available

Basic features included at no cost

Paid Upgrades

Premium features with paid plans

Free trial available

Available Plans

Free Forever

Free

  • Collect unlimited feedback
  • 2 feedback projects
  • 7-day feedback availability
  • Maximum 2 seats
  • All core features
Popular

Team

$7 per seat/month billed annually

  • Everything in Free
  • Unlimited feedback availability
  • Optional feature portal Add-on
  • Project management integrations
  • Zapier automation
  • Customizable feedback widgets
  • +1 more features

Business

$15 per seat/month billed annually

  • Everything in Team
  • 25 feedback projects
  • AI Assist
  • Feedback automation tools
  • Reply templates
  • Developer tools
  • +5 more features

Business Plus

$23 per seat/month billed annually

  • Everything in Business
  • Unlimited projects
  • Advanced privacy controls
  • Record all user sessions
  • Custom Customer support integrations
  • Email Forwarding
  • +5 more features

Feature Portal Add-on

$31 /mth, billed annually

  • Collect, prioritize, and manage feature requests with a customizable Feature Portal
  • Gather feature requests effortlessly
  • Prioritize ideas with user voting
  • Share progress via a public roadmap and announcements
View Official Pricing View Full Review

Userback vs Competitors: Pricing Comparison

See how Userback pricing compares to similar tools in Customer Feedback

ToolFree TierStarting PriceScore
Userback logo
UserbackCurrentBest Value
Collect, understand, and act on user fee...
Yes$7 per seat/month billed annually—/100Details →
Sprig logo
Sprig

In-product user research platform

Yes$175/mo80/100Pricing →
Pendo logo
PendoTop Rated

Product experience platform

Yes—83/100Pricing →
Appcues logo
Appcues

Product-led growth platform

No$300/mo80/100Pricing →
Mouseflow logo
Mouseflow

Session replay and behavior analytics

Yes$25/month78/100Pricing →
Lucky Orange logo
Lucky Orange

Website analytics with heatmaps and reco...

Yes$39/mo76/100Pricing →

Prices shown are starting prices. Actual pricing may vary based on features and team size.

See all alternatives →

Userback Pricing FAQ

How much does Userback cost?

Userback offers the following plans: Free Forever (Free), Team ($7 per seat/month billed annually), Business ($15 per seat/month billed annually), Business Plus ($23 per seat/month billed annually). A free tier is available. A free trial is offered.

Is there a free version of Userback?

Yes, Userback offers a free tier with basic features. Upgrade to a paid plan for more functionality.

Does Userback offer a free trial?

Yes, Userback offers a free trial so you can test before committing.

What are cheaper alternatives to Userback?

Free or freemium alternatives include Mouseflow, Lucky Orange. View our full comparison to find the best value.

How much does Userback cost?

The pricing details are not explicitly listed on the provided pages, but it offers a 'Get Started Free' option, indicating a freemium model or a free trial before paid plans.

Is Userback free?

Userback offers a 'Get Started Free' option, suggesting it has a free tier or a free trial available for users to begin with.

Compare Userback with

Userback vs SprigUserback vs PendoUserback vs AppcuesUserback vs MouseflowUserback vs Lucky Orange

More about Userback

OverviewReviewsAlternativesCustomer Feedback