Userback Pricing 2026
Plans, costs, and alternatives compared
Cite this data: Toolradar, Userback pricing verified Oct 2026, toolradar.com/tools/userback/pricing
Userback starts at $29/month flat for the whole organisation on the Team plan.
Verified Oct 2026 from the official pricing page.
Pricing Plans
14-day Free TrialFree Forever
Free
- Collect unlimited feedback
- 2 feedback projects
- 7-day feedback availability
- Maximum 2 seats
- All core features
Team
$29/month
- Everything in Free
- Unlimited feedback availability
- Optional feature portal Add-on
- Project management integrations
- Zapier automation
- Customizable feedback widgets
- Feedback management tools
Business
$79/month
- Everything in Team
- 25 feedback projects
- AI Assist
- Feedback automation tools
- Reply templates
- Developer tools
- Capture session replays
- Javascript SDK
- User surveys
- Behavioral targeting
- Custom branding
Business Plus
$159/month
- Everything in Business
- Unlimited projects
- Advanced privacy controls
- Record all user sessions
- Custom Customer support integrations
- Email Forwarding
- REST API access
- Webhooks
- Remove Userback logo
- Single Sign-On (SSO)
- Premium support
How Userback compares
5 of 6 direct competitors offer a free plan.
| Tool | Starting price | Free plan |
|---|---|---|
| Userback | $29/month flat for the whole organisation | Yes |
| Canny | $79/month, billing unit not specified | Yes |
| Productboard | $15/month, billing unit not specified | No |
| Pendo | Contact sales | Yes |
| SurveyMonkey | $35/month, billing unit not specified | Yes |
| Qualtrics | $420/month, billing unit not specified | Yes |
| LogRocket | $69/month, billing unit not specified | Yes |
Userback Pricing FAQ
How much does Userback cost?
Userback starts at $29/month flat for the whole organisation on the Team plan. It offers 3 paid tiers ranging from $29/month flat for the whole organisation to $159/month flat for the whole organisation. A free plan is also available.
Does Userback have a free plan?
Yes. Userback offers a free plan called "Free Forever". It includes: Collect unlimited feedback, 2 feedback projects, 7-day feedback availability.
Does Userback offer a free trial?
Yes. Userback offers a free trial lasting 14 days.
What is the cheapest Userback paid plan?
The cheapest paid plan for Userback is "Team" at $29/month flat for the whole organisation. Key features include: Everything in Free, Unlimited feedback availability, Optional feature portal Add-on.
What are alternatives to Userback?
Alternatives to Userback include Canny, Productboard, Pendo, SurveyMonkey. Canny starts at $79/month, billing unit not specified; Productboard starts at $15/month, billing unit not specified; SurveyMonkey starts at $35/month, billing unit not specified.
Userback alternatives
Direct competitors. Starting prices match the table above.
Sources
- Official Userback pricing: userback.io/pricing (verified Oct 2026)
- Cite this data: Toolradar, Userback pricing verified Oct 2026, toolradar.com/tools/userback/pricing
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