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ViewPoint Cloud

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Streamline government permitting, licensing, and citizen services with a unified cloud platform.

Free plan available, paid tiers above
FreemiumGovernment & Public SectorPermitting & LicensingCitizen ServicesWorkflow Automation
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Tracked since2026

The Bottom Line

Price
Free plan available, paid tiers above. Compare plans

Key facts

  • Modernizes government permitting and licensing processes.
  • Automates workflows and improves citizen self-service.
  • Enhances transparency and operational efficiency for government agencies.

Pros

  • Significantly reduces processing times for permits and licenses.
  • Increases transparency for citizens and businesses.
  • Automates manual tasks, freeing up staff time.
  • Provides a centralized system for all related government services.
  • Enhances data accuracy and reporting capabilities.

Cons

  • Requires a significant implementation and change management effort for government agencies.
  • Pricing information is not publicly available, requiring direct contact for quotes.
  • Integration with highly specialized legacy government systems may require custom development.

What is ViewPoint Cloud?

ViewPoint Cloud, now part of OpenGov, provides a comprehensive cloud-based platform designed to modernize government operations for permitting, licensing, and citizen services. It replaces outdated paper-based processes and legacy systems with a digital solution that enhances efficiency, transparency, and constituent engagement. The platform automates workflows, manages applications, facilitates inspections, and processes payments, all within a secure and accessible online environment. This solution is built for local and state government agencies looking to improve their administrative processes, reduce manual errors, and offer a more convenient experience for residents and businesses. By centralizing operations and providing self-service portals, ViewPoint Cloud helps governments reduce processing times, increase revenue collection, and foster greater trust and satisfaction within their communities. It supports a wide range of departments including building, planning, public works, and code enforcement.

Available on: Web

how we evaluateSourceviewpointcloud.com ↗

Key Features

  • Online application submission and tracking
  • Automated workflow management
  • Digital plan review
  • Online payment processing
  • Inspection scheduling and management
  • Public-facing citizen portal
  • Reporting and analytics
  • Code enforcement management

Pricing

Freemium

ViewPoint Cloud offers a generous free tier with optional paid upgrades for advanced features.

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Reviews

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Still deciding?

Most buyers shortlist 2 or 3 tools before committing. Pull a side-by-side comparison or browse the full alternatives shortlist below.

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ViewPoint Cloud FAQ

How does ViewPoint Cloud facilitate digital plan review for complex projects?

ViewPoint Cloud integrates digital plan review capabilities directly into the application workflow, allowing applicants to submit plans electronically. Government staff can then review, annotate, and approve these plans within the system, eliminating the need for physical documents and accelerating the review cycle.

What specific types of government services can be managed through the ViewPoint Cloud platform beyond standard permitting?

Beyond standard building and planning permits, ViewPoint Cloud can manage a wide array of government services including business licensing, code enforcement cases, public works requests, short-term rental registrations, special event permits, and various other citizen services that require application, review, and approval processes.

Can ViewPoint Cloud integrate with existing government financial systems for payment reconciliation?

Yes, ViewPoint Cloud is designed to integrate with existing government financial and accounting systems. It processes online payments for permits and licenses and can synchronize transaction data to ensure accurate reconciliation and reporting within the agency's financial infrastructure.

What measures are in place to ensure data security and compliance for sensitive citizen information handled by the platform?

ViewPoint Cloud, as part of OpenGov, adheres to stringent security protocols and compliance standards relevant to government data. This includes robust data encryption, access controls, regular security audits, and compliance with government regulations to protect sensitive citizen information and maintain data integrity.

How does the platform support field inspections for various departments like building or public works?

The platform includes mobile capabilities for field inspections. Inspectors can access application details, schedules, and checklists on their mobile devices, conduct inspections on-site, capture photos, and update statuses in real-time, which immediately syncs with the central system and notifies relevant parties.

Source: viewpointcloud.com

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