What is the best customer data platform software in 2026?

Based on user reviews and our editorial analysis, Gainsight is currently the top-rated customer data platform software with a score of 88/100. Other popular options include Hightouch, Velaris, Custify.

Are there free customer data platform tools?

Most customer data platform tools require payment, but many offer free trials. Check individual tool pages for current pricing and trial options.

How do I choose the right customer data platform software?

Consider your specific needs, team size, and budget. Look at user reviews, compare features, and take advantage of free trials when available. Our comparison tools can help you evaluate multiple options side by side.

Customer Data Platform Software

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Showing 25 results for paid tools

Gainsight

Customer success platform

paid

Hightouch

Customer Data & AI Platform for Marketers: Unify data, power real-time campaigns, and build AI agents.

paid

Velaris

The intelligent platform for Customer Success and Post-Sales, powered by AI.

paid

Custify

Proactively manage customers, ensure success in real-time, and reduce churn with a unified platform.

paid

WebEngage

Full-stack customer engagement and retention platform for personalized marketing automation.

paid

Woopra

End-to-end customer journey intelligence and product analytics, powered by AI.

paid

Ortto

Unify customer data, automate marketing, and provide omnichannel support for growth.

paid

Vero

The no-nonsense multi-channel customer engagement platform for product-led teams.

paid

Netcore Cloud

AI-powered customer engagement platform for personalized experiences across multiple channels.

paid

Amperity

AI-powered customer data cloud that builds trusted profiles and fuels real-time actions.

paid

BlueConic

Turn every customer signal into action that drives growth with complete customer data and AI.

paid

Akita

The hub for all your customer data, activity, and metrics to nurture, onboard, delight, and retain SaaS customers.

paid

Treasure Data

The AI-native platform for modern marketing, unifying data and AI to empower superhuman marketers.

paid

Bloomreach

Personalize every customer interaction across all channels with AI-powered commerce experiences.

paid

ActionIQ

Orchestrate AI-driven customer experiences with a composable customer data platform.

paid

Twenty CRM

The #1 open-source CRM for modern, powerful, and affordable customer relationship management.

paid

Insider

The #1 AI-powered platform for customer engagement across every channel.

paid

Bird

AI-powered unified CRM for marketing, service, and payments to acquire, convert, and retain customers.

paid

Unified.to

Unified APIs for HR, ATS, CRM, and Authentication, designed for B2B SaaS and AI agents.

paid

Pimcore

Unified platform for data and experience management, empowering businesses with flexibility and scalability.

paid

Constructor.io

AI-native platform for personalized ecommerce search, product discovery, and conversion optimization.

paid

Nosto

AI-powered ecommerce personalization, search, and merchandising for increased sales and loyalty.

paid

Cordial

Predict intent, engage in real time, and deliver hyper-relevant experiences across multiple marketing channels.

paid

Sailthru

Deliver dynamic, data-driven customer journeys across web, email, and mobile.

paid

Dotdigital

Personalized cross-channel marketing automation platform for customer engagement.

paid

Popular Customer Data Platform Comparisons

GainsightvsHightouch GainsightvsVelaris HightouchvsVelaris HightouchvsCustify VelarisvsCustify VelarisvsWebEngage CustifyvsWebEngage CustifyvsWoopra WebEngagevsWoopra WebEngagevsOrtto WoopravsOrtto WoopravsVero

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What is Customer Data Platform Software?

Customer Data Platform software helps businesses and individuals streamline their workflows by providing specialized tools designed for customer data platform-related tasks. These solutions range from simple, free tools to comprehensive enterprise platforms, each offering different capabilities to match various needs and budgets. Whether you're a solo entrepreneur or managing a large team, the right customer data platform tool can significantly improve your productivity and results.

Key Features to Look For

Intuitive user interface that minimizes the learning curve
Integration capabilities with popular tools and platforms
Collaboration features for team-based workflows
Analytics and reporting to track performance
Mobile accessibility for working on the go
Customization options to fit your specific needs
Reliable customer support and documentation

Benefits of Customer Data Platform Software

Save time by automating repetitive tasks
Improve accuracy and reduce human errors
Enhance team collaboration and communication
Gain insights through data-driven analytics
Scale your operations without proportional cost increases
Stay competitive with modern, efficient workflows

How to Choose the Right Customer Data Platform Software

When choosing customer data platform software, start by clearly defining your requirements. Consider your team size, budget constraints, and must-have features. Look for tools that offer free trials so you can test the interface and functionality before committing. Pay attention to integration options with your existing tech stack, and don't overlook the importance of good customer support. Reading user reviews on platforms like Toolradar can provide valuable insights from people who've actually used these tools in real-world scenarios.

Frequently Asked Questions About Customer Data Platform Software

Based on user reviews and our editorial analysis, Gainsight is currently the top-rated customer data platform software. However, the "best" choice depends on your specific needs, budget, and use case. We recommend comparing multiple options using our detailed reviews and comparison tools.

This guide was last updated in February 2026. We regularly review and update our recommendations to ensure accuracy.