Bird
UnclaimedAI-powered unified CRM for marketing, service, and payments to acquire, convert, and retain customers.
Visit WebsiteWhat is Bird?
Bird (marketing automation): AI-powered unified CRM for marketing, service, and payments to acquire, convert, and retain customers. Bird is an AI-powered unified CRM platform designed for enterprise brands to manage customer interactions across all channels. It integrates customer data, enabling personalized experiences, targeted campaigns, and intelligent automation. Key capabilities: Unified Customer Data Platform, Custom Data Modeling (Objects and Segments), Multichannel Orchestration, Smart Personalization (AI-driven), Enterprise-grade APIs and Security. Bird is paid-only, with most plans including a trial period. Buyers most often compare Bird against Kommo, Freshsales, Sitecore.
TL;DR - Bird
- Unifies customer data for a single, actionable view.
- Leverages AI for personalized marketing, automation, and predictive analytics.
- Optimizes customer journeys and ensures secure transactions across various industries like e-commerce and fintech.
Pricing: Paid only
Best for: Enterprises & pros
2.0/5 across review platforms
Pros & Cons
Pros
- Provides a unified view of customer data, improving personalization and targeting.
- AI-driven automation optimizes marketing efforts and reduces manual work.
- Scalable enterprise infrastructure with robust APIs and security.
- Offers industry-specific solutions for e-commerce and fintech, addressing unique challenges.
- Enhances customer activation and retention through intelligent campaigns and secure transactions.
Cons
- No explicit mention of a free tier or trial, suggesting it might be a paid-only enterprise solution.
- The website content is in German, which might be a barrier for non-German speakers (though the request was to analyze the content provided).
- Specific pricing details are not available on the provided pages, requiring direct contact for quotes.
Ratings Across the Web
2(358 reviews)
What people say
“Signup does not work. Sign in doesnt work. create support ticket but support doesnt respond. Its a joke. Very Poor ..”— via Trustpilot
Ratings aggregated from independent review platforms. Learn more
Key Features
Unified Customer Data PlatformCustom Data Modeling (Objects and Segments)Multichannel OrchestrationSmart Personalization (AI-driven)Enterprise-grade APIs and SecurityPredictive Analytics for Revenue ForecastingAI-powered Customer Journey AutomationAbandoned Cart Recovery
Pricing Plans
Pay as you go
Pay as you go
- All channels except Apple Messages
- Full Automation Suite
- Unlimited usage
- Suite of APIs
- No branded Bird Footer on Marketing Emails
Monthly Targeted Contacts Bundle
Ein Paket anfordern
- Everything in PAYG
- Bird branded Footer can be removed from Marketing Emails
- Overage allowed
- Lower SMS rates
- From 50k monthly targeted contacts
- At least 500k channel messages included
- No pass-through costs
- Unlimited push notifications per contact
Enterprise
Vertrieb kontaktieren
- Everything in Bundle
- Custom volume pricing
- Single Sign-On (SSO)
- Multiple workspaces
- Dedicated support team
- Apple Messages
- Technical Account Manager (TAM)
- SLA guarantees
- Custom contact and message limits
- Custom API rates
- Custom flow call rates
About Bird
By Toolradar Team·
Bird is an AI-powered unified CRM platform designed for enterprise brands to manage customer interactions across all channels. It integrates customer data, enabling personalized experiences, targeted campaigns, and intelligent automation. The platform aims to transform scattered customer data into revenue growth by providing a single, up-to-date customer view.
Bird is particularly suited for B2C e-commerce and fintech platforms. For e-commerce, it helps automate marketing sequences, recover abandoned carts, and optimize customer journeys from subscriber to loyal customer. For fintech, it focuses on compliant messaging, instant authentication, and lifecycle campaigns to build trust and activate users, ensuring secure transactions at scale. The platform leverages AI to optimize campaigns, personalize content, and refine targeting, allowing businesses to focus on growth while AI handles repetitive marketing tasks.
How we evaluate tools →Source: bird.com
Reviews
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Bird FAQ
What is Bird?
Bird is an AI-powered unified CRM platform designed for enterprise brands. It helps businesses acquire, convert, and retain customers by integrating customer data, enabling personalized marketing, intelligent automation, and secure transactions across various channels.
How much does Bird cost?
Specific pricing information is not available on the provided website pages. Interested parties are encouraged to contact their sales team for a quote.
Is Bird free?
The website mentions 'Kostenlos starten' (Start for free) but this appears to be a call to action for contacting sales or getting started, not an indication of a free tier. There is no explicit mention of a free plan or trial, suggesting it is a paid enterprise solution.
Who is Bird for?
Bird is designed for enterprise brands, particularly those in B2C e-commerce and fintech sectors, that need a comprehensive solution to manage customer data, automate marketing, and ensure secure customer interactions at scale.
Source: bird.com