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Ace by General Agents

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Drives your desktop with mouse and keyboard actions

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Reviews onG2
29 reviews tracked

What is Ace by General Agents?

Ace, from General Agents, is a computer-use agent that drives your desktop with the mouse and keyboard. You give it a prompt; it acts on the screen the way a person would. The company publishes click-accuracy and action-latency comparisons against other computer-use models and says Ace was trained on more than a million tasks. The official page notes it is still learning and can make mistakes. Access is a research preview via generalagents.com. No public price list.

Ratings Across the Web

4.7(29 reviews)

Ace by General Agents holds an aggregate rating of 4.7 out of 5 from 29 reviews across G2, last checked August 21, 2026.

Ratings aggregated from independent review platforms. Learn more

Preview

Key Features

  • Controls mouse and keyboard on your desktop
  • Real-time computer-use agent
  • Trained on over a million tasks
  • Published accuracy and latency benchmarks

Pricing Plans

Pricing checked Sep 27, 2026

Ace by General Agents plans and prices, checked September 2026
PlanPriceDetails
Research preview

Custom

Sign up on generalagents.com. No public rate card.

  • Desktop mouse and keyboard control
  • Real-time computer-use agent
  • Trained on 1M+ tasks

Hidden Costs & Gotchas

Potential per-seat or usage overage fees

Full Ace by General Agents pricing: every plan, hidden costs and alternatives

Reviews

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4.7/5

Across 29 verified user reviews on G2

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Ace by General Agents FAQ

How does Ace handle desktop automation tasks that require clicking on specific interface elements?

Ace drives your desktop with mouse and keyboard actions by interpreting a prompt and acting on the screen the way a person would. The company publishes click-accuracy comparisons against other computer-use models, indicating a focus on precise interaction. Ace was trained on more than a million tasks to improve its reliability in such operations.

Which teams would benefit most from using Ace in their workflow?

Teams focused on automation and productivity, such as those in operations, IT support, or quality assurance, would benefit most from Ace. It is designed for users who need to automate repetitive desktop tasks that involve mouse and keyboard actions, reducing manual effort.

How does Ace compare to Kira Systems in terms of computer-use capabilities?

Unlike Kira Systems, which specializes in document analysis and contract review, Ace is a general-purpose computer-use agent that drives the entire desktop with mouse and keyboard actions. Ace is trained on over a million tasks to perform screen-based actions, whereas Kira Systems is focused on extracting and analyzing text from documents.

What are the main limitations or trade-offs when using Ace for automation?

Ace is still learning and can make mistakes, so it may not be suitable for tasks requiring perfect accuracy or handling of unpredictable interfaces. It operates as a research preview, meaning it is not yet a fully mature product, and users should verify its outputs.

Can Ace integrate with existing software tools or platforms on the desktop?

Ace drives the desktop with mouse and keyboard actions, meaning it can interact with any software that a human would use via those inputs. It does not require specific API integrations, as it acts directly on the screen like a person.

How is Ace priced for teams or individual users?

Ace is a paid product with no permanently free tier. Specific pricing details are not publicly listed, and access is currently available through a research preview at generalagents.com.

Does Ace require any special hardware or setup to run on a desktop?

Ace is a computer-use agent that drives the desktop with mouse and keyboard actions, so it runs on standard desktop hardware without specialized equipment. Users access it via the research preview at generalagents.com, and it acts on the screen directly.

What kind of tasks can Ace automate beyond simple clicking and typing?

Ace can automate any task that involves mouse and keyboard actions, such as navigating software interfaces, filling forms, or executing multi-step workflows. It was trained on more than a million tasks to handle a wide variety of screen-based operations, though it may still make mistakes.

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