BoldDesk Pricing 2026
Plans, costs, and free options for BoldDesk
Last updated: February 4, 2026
TL;DR: BoldDesk Pricing
Pricing Model
Paid
Starting Price
$12 /agent/month
Free Option
15-day Trial
Paid
Pricing Model
BoldDesk is a paid tool with various pricing tiers based on features and team size. Contact them or visit their website for detailed pricing.
Visit BoldDesk's website for current pricing
Free trial available (15 days)
Available Plans
Scale
$12 /agent/month
- Unlimited Articles
- Unlimited End Users
- Unlimited Tickets
- Email ticketing
- Knowledge base
- Workflow automation
- +8 more features
Momentum
$25 /agent/month
- Unlimited Articles
- Unlimited End Users
- Unlimited Tickets
- All Scale features
- Live chat
- WhatsApp & Facebook
- +11 more features
Enterprise
$39 /agent/month
- Unlimited Articles
- Unlimited End Users
- Unlimited Tickets
- All Momentum features
- Ticket approvals
- AI Agents
- +10 more features
AI Add On - AI Agent for Every Channel
$20 for 1,000 AI Credits
- Instant 24/7 answers on every channel
- Adaptive to high-volume spikes
- Reduces workload for your support team
- Flexible credit usage so you pay only for what you actually use
- Seamless escalation to human agents
AI Add On - AI Copilot to Boost Your Support
$20 Per Agent/ Month
- Unlimited AI — no usage caps
- Personalized, context-aware responses in seconds
- Instant conversation summaries for faster resolutions
- Consistent tone across all customer interactions
- Assists agents with faster, smarter responses
Free Alternatives to BoldDesk
Looking for a free option? Here are some alternatives with free plans:
View all BoldDesk alternativesBoldDesk vs Competitors: Pricing Comparison
See how BoldDesk pricing compares to similar tools in Help Desk
| Tool | Free Tier | Starting Price | Score | |
|---|---|---|---|---|
BoldDeskCurrent AI-first customer service software for f... | No | $12 /agent/month | —/100 | Details → |
 ChatwootTop Rated Open source customer engagement | Yes | $19/mo | 83/100 | Pricing → |
 Kustomer Customer service CRM platform | No | $89/mo | 83/100 | Pricing → |
 GladlyBest Value Customer service platform focused on peo... | No | $0.6/mo | 82/100 | Pricing → |
Prices shown are starting prices. Actual pricing may vary based on features and team size.
See all alternatives →BoldDesk Pricing FAQ
How much does BoldDesk cost?
BoldDesk offers the following plans: Scale ($12 /agent/month), Momentum ($25 /agent/month), Enterprise ($39 /agent/month), AI Add On - AI Agent for Every Channel ($20 for 1,000 AI Credits). A 15-day free trial is offered.
Is there a free version of BoldDesk?
BoldDesk does not have a permanent free plan, but offers a 15-day free trial to test the product.
Does BoldDesk offer a free trial?
Yes, BoldDesk offers a 15-day free trial so you can test before committing.
What are cheaper alternatives to BoldDesk?
Free or freemium alternatives include Chatwoot. View our full comparison to find the best value.
How much does BoldDesk cost?
Specific pricing details are not provided on the available pages, but the website mentions a "flexible and transparent pricing model" and offers a free trial. It is implied to be a paid service with different tiers.
Is BoldDesk free?
BoldDesk offers a free trial, allowing users to start using the product without initial cost. However, it is primarily a paid service with various plans.