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AI-powered maintenance software to optimize asset performance and reduce downtime.

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Reviews onG2Capterra
1045 reviews tracked

The Bottom Line

Entry price

Free plan available, paid tiers above

Biggest pro

Significantly reduces downtime, operating costs, and repair times.

Biggest con

No free version available, which might be a barrier for smaller organizations.

TL;DR - Fiix

  • Optimizes maintenance operations with AI-powered work orders and insights.
  • Reduces downtime and operating costs through predictive maintenance and asset management.
  • Provides mobile access and robust analytics for data-driven decision-making.
Pricing: Free plan available
Best for: Growing teams
4.5/5 across review platforms

What is Fiix?

Editorial review
Fiix is a comprehensive Computerized Maintenance Management System (CMMS) that helps organizations manage their maintenance operations, assets, and inventory. It provides tools for planning maintenance, making operations more efficient through data analysis, and achieving uptime targets. The platform is designed to reduce downtime, cut operating costs, and decrease repair times for a wide range of industries, including oil and gas. Fiix is ideal for maintenance teams looking to move beyond manual processes, gain better control over their assets and parts, and leverage data for predictive maintenance. It offers features like work order management, asset tracking, inventory control, and advanced analytics, all accessible via a mobile app, even offline. The system integrates with various other systems to provide a holistic view of maintenance data and offers AI-powered insights to predict and prevent asset failures.

Available on: Web, Android

Pros & Cons

Pros

  • Significantly reduces downtime, operating costs, and repair times.
  • Offers advanced AI-powered predictive maintenance capabilities.
  • Provides comprehensive mobile access with offline functionality.
  • Strong security features including data backups and SOC 2 compliance.
  • Extensive integration capabilities with other systems.

Cons

  • No free version available, which might be a barrier for smaller organizations.
  • Requires implementation and training, though support is provided.

Ratings Across the Web

4.5(1,045 reviews)

Ratings aggregated from independent review platforms. Learn more

Key Features

Work order managementAsset managementInventory managementAnalytics and reportingMobile maintenance (offline capabilities)AI-powered Asset Risk PredictorAsset insights dashboardWork order insights report

Pricing Plans

Free

$0

  • Create work orders
  • Manage preventive maintenance tasks
  • Build asset hierarchies
  • 25 active PMs
  • Unlimited service requests
  • Work orders
  • Downtime tracking
  • Asset management
  • Mobile app
  • Inventory, parts, supplies
  • Calendar
  • Unlimited work requests
  • Unlimited work orders
  • Preventive maintenance scheduler
  • Email and push notifications
  • Tasks and task lists
  • Unlimited assets
  • QR and barcode scanning
  • Meter readings
  • Unlimited parts and supplies inventory
  • Dashboard

Basic

$45 / user, per month.

  • All Free features
  • Unlimited PMs
  • Reports
  • Resource-based scheduling
  • User certification tracking
  • Access to success team
  • Email support
  • Phone support
  • Pass/Fail inspection
  • Pass/fail inspection tasks
  • Resource-based scheduling
  • Standard reports
  • Tool crib

Professional

$75 / user, per month.

  • All Basic features
  • Multi-site management
  • Fiix Foresight
  • Purchasing & RFQs
  • Nested PMs
  • Multi-asset work orders
  • Inventory cycle counts
  • Advanced notifications
  • Custom analytics & reports
  • Nested preventive maintenance scheduling
  • Multi-asset work orders and rounds
  • Advanced notifications
  • Condition-based maintenance triggers
  • Rotating assets
  • Multi-site management
  • Asset criticality
  • Inventory cycle count
  • Purchasing and RFQs
  • Advanced analytics

Enterprise

Custom Pricing

  • All Professional features
  • Failure codes
  • Customizable interface
  • Customized workflows
  • Fiix Integration Hub*
  • Custom API integrations*
  • E-Signatures
  • Audit trail
  • Single sign on*
  • E-signature
  • Failure codes
  • Work order completion controls

Reviews

4.5/5

Across 1,045 verified user reviews on Capterra, G2

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Fiix FAQ

How does the Fiix Asset Risk Predictor help prevent equipment failure?

The Fiix Asset Risk Predictor utilizes AI to analyze historical data and identify patterns that indicate potential asset failure. It allows for the setup of predictive maintenance in as little as two weeks, enabling proactive interventions to cut downtime and avoid unnecessary inspections.

Can Fiix be used by maintenance technicians in remote locations without internet access?

Yes, Fiix's mobile maintenance application is designed to function even without an internet connection. Technicians can manage work, perform meter readings, and access essential information in the field, and data will sync once connectivity is restored.

What specific benefits does the Parts Forecaster offer for inventory management?

The Parts Forecaster analyzes historical data to predict the specific parts needed for upcoming maintenance tasks. This helps prevent stockouts, ensures the right parts are available at the right time, and reduces working capital tied up in storeroom inventory.

How does Fiix assist oil and gas companies with compliance and audits?

Fiix enables oil and gas companies to complete compliance tasks on time by allowing e-signatures for work sign-offs, attaching PPE and safety manuals to work orders, and tracking scheduled maintenance. This documentation helps prove compliance to auditors from bodies like FERC, OSHA, and ISO, and facilitates quick retrieval of information during audits.

What kind of integrations does Fiix support to connect with existing systems?

Fiix offers extensive integration capabilities, allowing connection to virtually any system. This enables organizations to collect and share data, and trigger work across various platforms, eliminating the need for complicated and costly custom integrations.

How does Fiix ensure the security and availability of maintenance data?

Fiix maintains world-class security features, including constant data backups, a 99.5% uptime guarantee, hosting on Amazon Web Services (AWS), and SOC 2 Type 2 compliance. It also holds an 'A' security rating from securityscorecard.com to protect sensitive maintenance information.

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