Freshcaller Pricing 2026
Plans, hidden costs, and alternatives compared
Prices last confirmed on Nov 1, 2026 on freshworks.com. Same data as Markdown or JSON.
Cite this data: Toolradar, Freshcaller pricing verified Nov 2026, toolradar.com/tools/freshcaller/pricing
Freshcaller starts at $15/agent/month on the Growth plan.
Verified Nov 2026 from the official pricing page.
Is Freshcaller worth the price?
Freshcaller's pricing is fair for small to medium businesses, with a generous free tier and competitive starting price of $15/agent/mo for Growth.
However, the higher tiers, especially Pro at $39/agent/mo and Enterprise at $69/agent/mo, become quite expensive, particularly when considering the per-minute overage charges. It's best for support teams already within the Freshworks ecosystem or those needing a dedicated cloud phone system with scalable features.
Pricing Plans
Free TrialFree
$0 / agent/month + pay/min
- Inbound caller ID
- Desktop notifications
- Call notes
- Custom greetings
- Call metrics
- Conversion properties
Growth
$15 / agent/month + pay/min
- Everything in Free
- 2000 incoming minutes/month included
- Number porting
- Wait queues
- Voicemail
- Warm/cold transfer
- Call recording
Pro
$39 / agent/month + pay/min
- Everything in Growth
- 3000 incoming minutes/month included
- Holiday routing
- Call center agent statuses
- Routing automation
- Call conferencing
- Smart escalations
Enterprise
$69 / agent/month + pay/min
- Everything in Pro
- 5000 incoming minutes/month included
- Speech enabled IVR
- Call center agent statuses
- Abandoned call metrics
- Service level monitoring
How Freshcaller compares
Starting price from each tool's published plans.
Freshcaller Pricing FAQ
How much does Freshcaller cost?
Freshcaller starts at $15/agent/month on the Growth plan. It offers 3 paid tiers ranging from $15/agent/month to $69/agent/month. A free plan is also available.
Does Freshcaller have a free plan?
Yes. Freshcaller offers a free plan called "Free". It includes: Inbound caller ID, Desktop notifications, Call notes.
Does Freshcaller offer a free trial?
Yes. Freshcaller offers a free trial.
What is the cheapest Freshcaller paid plan?
The cheapest paid plan for Freshcaller is "Growth" at $15/agent/month. Key features include: Everything in Free, 2000 incoming minutes/month included, Number porting.
What are alternatives to Freshcaller?
Alternatives to Freshcaller include Dialpad, Front, Freshdesk. Dialpad starts at $15/user/month; Front starts at $25/month, billing unit not specified; Freshdesk starts at $19/agent/month.
How much does Freshcaller cost for a team of 10?
For 10 users on the Growth plan, Freshcaller is $150/month, or $1,800/year, at the published per-user rate.
Freshcaller alternatives
Direct competitors. Starting prices match the table above.
Sources
- Official Freshcaller pricing: www.freshworks.com/freshcaller-cloud-pbx/pricing/ (verified Nov 2026)
- Cite this data: Toolradar, Freshcaller pricing verified Nov 2026, toolradar.com/tools/freshcaller/pricing
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