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  7. Gladia
Gladia logo

Gladia

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The speech-to-text backbone for voice agents, customer support, and meeting assistants.

TranscriptionAI Voice
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TL;DR - Gladia

  • Provides highly accurate and multilingual Speech-to-Text API for real-time and asynchronous transcription.
  • Offers low-latency real-time transcription (<300ms) and advanced features like code-switching and speaker diarization.
  • Designed for developers with easy integration, scalability, and strong data privacy compliance.
Pricing: Free plan available
Best for: Growing teams

Pricing Plans

Self-Serve

Real-time from $0.75, Async from $0.61 + 10h/free

  • 30 real-time concurrent requests
  • 25 async concurrent requests
  • Automatic language detection/switching
  • Speaker diarization
  • 100+ supported languages
  • GDPR, HIPAA, AICPA SOC 2 Type 2
  • Help center & Discord

Scaling

Real-time from $0.55/hour, Async from $0.50/hour

  • Everything in SELF-SERVE
  • Flexible concurrent requests
  • Custom volume discounts
  • Automatic model training opt-out
  • Help center & Discord

Enterprise

Custom

  • Everything in SCALING
  • Unlimited concurrent requests
  • Default model training opt-out
  • Zero data retention
  • SLAs
  • Premium support with dedicated Slack and Account Manager
  • Custom hosting
  • Limitless scaling
View full pricing

About Gladia

Gladia provides a powerful Speech-to-Text (STT) API that enables platforms to accurately transcribe audio, both asynchronously and in real-time. It leverages its proprietary Solaria ASR model, which is designed to be universal, precise, and fluent across over 100 languages. The API is built for developers, offering easy integration with various tech stacks and telephony protocols, and boasts high accuracy, especially for key entities like names and numbers, even in noisy environments. This tool is ideal for businesses and developers building voice-enabled applications, contact center solutions, sales enablement platforms, meeting assistants, and media editing tools. It helps improve productivity, enhance customer experience, and extract valuable insights from spoken interactions. Gladia emphasizes performance with sub-300ms latency for real-time transcription and offers flexible, usage-based pricing to support scaling without significant infrastructure burden. Gladia differentiates itself with advanced features like code-switching for multilingual conversations, speaker diarization, word-level timestamps, and add-ons such as sentiment analysis, summarization, and chapterization. It also prioritizes data privacy and compliance, being GDPR, HIPAA, and AICPA SOC Type 2 compliant, ensuring audio data is never used for model retraining.

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Gladia FAQ

Gladia is an AI audio infrastructure company that provides a Speech-to-Text (STT) API for both asynchronous and real-time transcription. It uses its proprietary Solaria ASR model to deliver highly accurate, multilingual transcription with low latency, designed for various enterprise applications.

Gladia offers flexible, usage-based pricing. Specific pricing tiers are not detailed on the public website, and users are encouraged to talk to sales for more information or to sign up for free to get started.

The website mentions 'Sign up for free' which suggests there might be a free tier or a free trial available for developers to explore the APIs, but it is primarily a paid service with usage-based pricing.

Gladia is for developers and businesses looking to integrate high-performance speech-to-text capabilities into their platforms. This includes voice agents, customer support solutions, sales enablement tools, meeting assistants, and media companies requiring accurate transcription, translation, and insights from audio.

Quick Info

Pricing
Freemium
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tl;dv

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