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The speech-to-text backbone for voice agents, customer support, and meeting assistants.

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Reviews on G2
23 reviews tracked

The Bottom Line

Price
Free plan available. Compare plans

Key facts

  • Provides highly accurate and multilingual Speech-to-Text API for real-time and asynchronous transcription.
  • Offers low-latency real-time transcription (<300ms) and advanced features like code-switching and speaker diarization.
  • Designed for developers with easy integration, scalability, and strong data privacy compliance.

Pros

  • High accuracy, up to 39% more accurate than competitors in major European languages.
  • Extremely low latency for real-time transcription, ensuring seamless conversations.
  • Comprehensive language support with advanced code-switching capabilities.
  • Strong commitment to data privacy and compliance (GDPR, HIPAA, SOC 2).
  • Scalable infrastructure with no limits on parallel streams and reduced DevOps burden.

Cons

  • No explicit mention of a free tier or trial on the provided pages, implying it's a paid service.
  • Specific pricing details are not available on the public pages, requiring contact with sales.

What is Gladia?

Gladia provides a powerful Speech-to-Text (STT) API that enables platforms to accurately transcribe audio, both asynchronously and in real-time. It leverages its proprietary Solaria ASR model, which is designed to be universal, precise, and fluent across over 100 languages. The API is built for developers, offering easy integration with various tech stacks and telephony protocols, and boasts high accuracy, especially for key entities like names and numbers, even in noisy environments. This tool is ideal for businesses and developers building voice-enabled applications, contact center solutions, sales enablement platforms, meeting assistants, and media editing tools. It helps improve productivity, enhance customer experience, and extract valuable insights from spoken interactions. Gladia emphasizes performance with sub-300ms latency for real-time transcription and offers flexible, usage-based pricing to support scaling without significant infrastructure burden. Gladia differentiates itself with advanced features like code-switching for multilingual conversations, speaker diarization, word-level timestamps, and add-ons such as sentiment analysis, summarization, and chapterization. It also prioritizes data privacy and compliance, being GDPR, HIPAA, and AICPA SOC Type 2 compliant, ensuring audio data is never used for model retraining.

Available on: Web

Ratings Across the Web

4.8 (23 reviews)

Gladia holds an aggregate rating of 4.8 out of 5 from 23 reviews across G2, last checked September 10, 2026.

Ratings aggregated from independent review platforms. Learn more

Preview

Key Features

  • Asynchronous Transcription API
  • Real-Time Streaming Transcription API (<300ms latency)
  • Solaria ASR Model (universal, precise, multilingual)
  • 100+ Language Support with leading accuracy in EN, FR, ES, IT
  • Advanced Code-Switching for multilingual conversations
  • Speaker Diarization (mono, stereo, multi-channel files)
  • Word-Level Timestamps
  • Name and Entity Recognition (NER) and Custom Vocabulary

Pricing Plans

Pricing checked Oct 19, 2026. Source: gladia.io/pricing, read Oct 19, 2026

Gladia plans and prices, checked October 2026
Plan Price Details
Self-Serve

Real-time from $0.75, Async from $0.61 + 10h/free

  • 30 real-time concurrent requests
  • 25 async concurrent requests
  • Automatic language detection/switching
+4 more
  • Speaker diarization
  • 100+ supported languages
  • GDPR, HIPAA, AICPA SOC 2 Type 2
  • Help center & Discord
Scaling

Real-time from $0.55/hour, Async from $0.50/hour

  • Everything in SELF-SERVE
  • Flexible concurrent requests
  • Custom volume discounts
+2 more
  • Automatic model training opt-out
  • Help center & Discord
Enterprise

Custom

  • Everything in SCALING
  • Unlimited concurrent requests
  • Default model training opt-out
+5 more
  • Zero data retention
  • SLAs
  • Premium support with dedicated Slack and Account Manager
  • Custom hosting
  • Limitless scaling

Is Gladia worth the price?

Good value

Gladia's pricing is competitive, especially with its generous 10 hours free for self-serve users.

The real-time pricing starting at $0.75/hour and async at $0.61/hour for Self-Serve is reasonable for smaller users, while the Scaling tier offers better value at $0.55/hour real-time and $0.50/hour async for growing businesses. This structure is best for startups and SMBs needing scalable speech-to-text solutions.

Hidden Costs & Gotchas

Overage fees not explicitly stated

Full Gladia pricing: every plan, hidden costs and alternatives

Email me when Gladia changes its price

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Gladia by the numbers

Gladia compared with 179 Transcription tools on Toolradar, as of Nov 2026
Metric Gladia Peer median Position (1 is best)
Free plan Yes 69% have one n/a
Listed as an alternative to 8 tools 1 #28 of 179 (joint)
Integrations listed 4 3 #15 of 36 (joint) tools with at least one integration recorded
User rating 4.8/5 (across the web, 23 ratings) 4.6/5 #4 of 51 (joint) tools with 20+ reviews
Compare-page visits, last 30 days 26 visits 31 #37 of 56 tools with 20+ compare-page visits

Listed as an alternative to: #26 on 2026-10-16 to #28 on 2026-11-02 (rank among 179 tools, 1 is best).

Each position is counted among the tools that have data for that row, as noted under it. All Transcription data · How we compute this. Advertising and placement fees are not inputs to any position. Visit counts include visits from every source.

Cite this: Toolradar, “Gladia by the numbers”, Nov 2026.

Reviews

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4.8/5

Across 23 verified user reviews on G2

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Gladia FAQ

How does Gladia's Speech-to-Text API support real-time applications?

Gladia's API is designed for real-time transcription with sub-300ms latency, which ensures seamless integration into live voice-enabled applications. This low latency allows for immediate processing of spoken interactions, making it suitable for dynamic use cases like voice agents and meeting assistants.

Which teams would benefit most from using Gladia?

Gladia is ideal for development teams building voice-enabled applications, contact center solutions, sales enablement platforms, and meeting assistants. It also serves businesses focused on media editing tools that require accurate transcription and advanced audio analysis.

How does Gladia compare to AssemblyAI regarding transcription accuracy?

Gladia differentiates itself with high accuracy, claiming to be up to 39% more accurate than competitors in major European languages. It leverages its proprietary Solaria ASR model to provide precise and fluent transcriptions across over 100 languages, including advanced code-switching for multilingual conversations.

What kind of data privacy and compliance does Gladia offer?

Gladia prioritizes data privacy and compliance, adhering to GDPR, HIPAA, and AICPA SOC Type 2 standards. This ensures that audio data processed through its API is handled securely and is never used for model retraining.

Does Gladia include a free tier?

Gladia offers a free tier for users to get started, with paid plans available for increased usage and access to more advanced features. This allows developers to integrate and test the API before committing to a larger plan.

Can Gladia transcribe conversations in multiple languages simultaneously?

Yes, Gladia supports advanced code-switching capabilities, allowing it to accurately transcribe multilingual conversations. Its Solaria ASR model is designed to be universal and fluent across over 100 languages, making it effective for diverse linguistic interactions.

What are the main limitations of Gladia's offering?

While Gladia offers a free tier, specific pricing details for its paid plans are not publicly available and require direct contact with sales. This means users cannot immediately view the cost structure for higher usage or advanced features without engaging with the sales team.

Source: gladia.io

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