Helpshift Pricing 2026
Plans, hidden costs, and alternatives compared
Prices last confirmed on Oct 14, 2026 on helpshift.com. Same data as Markdown or JSON.
Cite this data: Toolradar, Helpshift pricing verified Oct 2026, toolradar.com/tools/helpshift/pricing
Helpshift uses custom pricing.
Verified Oct 2026 from the official pricing page.
Is Helpshift worth the price?
It's best for small to medium-sized businesses looking to integrate AI into their customer service without a massive upfront investment, provided the Starter tier meets their needs.
Pricing Plans
Free TrialStarter
Custom
Pricing is solution-based and set per game (request pricing).
Everything in all plans, plus:
- Smart Intent AI (1 Menu)
- Custom Workflows (2)
- Feedback & Survey bots (Standard)
- Issue Automation (Standard)
Growth
Custom
Everything in all plans, plus:
- Smart Intent AI (2 Menus)
- Custom Workflows (Unlimited)
- Feedback & Survey bots (Standard)
- Issue Automation (Standard)
- AI Sentiment
- AI Agent Copilot ($50 per agent/month)
- AI Summary
- AI Reply
- AI Compose
- Custom Roles
- Skill-Based Routing
- Automated Agent Workload Balancing
- SLA Management and Business Hours
Enterprise
Custom
Everything in all plans, plus:
- Smart Intent AI (2 Menus)
- Custom Workflows (Unlimited)
- Feedback & Survey bots (Custom)
- Issue Automation (Custom)
- Smart FAQ Capturing
- AI Sentiment
- AI Agent Copilot ($50 per agent/month)
- AI Summary
- AI Reply
- AI Compose
- Custom Roles
- Skill-Based Routing
- Automated Agent Workload Balancing
- SLA Management and Business Hours
Included in all plans
- AI Agent and Automation
- AI Powered Answers
- Async Messaging
- Live Messaging (Beta)
- Social Messaging (Beta)
- Self Service FAQs (Unlimited)
- FAQ Translation: Language AI
- Announcements
- Branding and Customization
- User Feedback System
- Unified Ticketing Dashboard
- Language AI
- Smart Views
- Quick Replies
- Collaborative Notes
- Live Notifications for Agents
- Roles
- Intent Classification: Smart Intent
- Queue and Queue Management
- Mobile
- PC
- Console
How Helpshift compares
1 of 3 direct competitors offers a free plan.
Helpshift Pricing FAQ
How much does Helpshift cost?
Helpshift uses custom pricing. Contact Helpshift directly for a quote based on your team size and requirements.
Does Helpshift have a free plan?
Helpshift does not offer a permanent free plan. A free trial is available.
Does Helpshift offer a free trial?
Yes. Helpshift offers a free trial.
What are alternatives to Helpshift?
Alternatives to Helpshift include Chatwoot, Gladly, Kore.ai. Chatwoot starts at $19/month, billing unit not specified; Gladly starts at $0.60/month, billing unit not specified.
Helpshift alternatives
Direct competitors. Starting prices match the table above.
Sources
- Official Helpshift pricing: www.helpshift.com/pricing (verified Oct 2026)
- Cite this data: Toolradar, Helpshift pricing verified Oct 2026, toolradar.com/tools/helpshift/pricing
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