Helpshift Pricing 2026
Plans, costs, and free options for Helpshift
Last updated: February 4, 2026
TL;DR: Helpshift Pricing
Pricing Model
Paid
Starting Price
$150 /month
Free Option
Trial
Paid
Pricing Model
Helpshift is a paid tool with various pricing tiers based on features and team size. Contact them or visit their website for detailed pricing.
Visit Helpshift's website for current pricing
Free trial available
Available Plans
Starter
$150 /month
- AI Agent and Automation
- Smart Intent AI (1 Menu)
- AI Powered Answers
- Custom Workflows (2)
- Feedback & Survey bots (Standard)
- Issue Automation (Standard)
- +20 more features
Growth
Custom Request Pricing
- AI Agent and Automation
- Smart Intent AI (2 Menus)
- AI Powered Answers
- Custom Workflows (Unlimited)
- Feedback & Survey bots (Standard)
- Issue Automation (Standard)
- +29 more features
Enterprise
Custom Request Pricing
- AI Agent and Automation
- Smart Intent AI (2 Menus)
- AI Powered Answers
- Custom Workflows (Unlimited)
- Feedback & Survey bots (Custom)
- Issue Automation (Custom)
- +30 more features
Free Alternatives to Helpshift
Looking for a free option? Here are some alternatives with free plans:
View all Helpshift alternativesHelpshift vs Competitors: Pricing Comparison
See how Helpshift pricing compares to similar tools in AI for Customer Service
| Tool | Free Tier | Starting Price | Score | |
|---|---|---|---|---|
HelpshiftCurrent AI-first customer service platform combi... | No | $150 /month | —/100 | Details → |
 ChatwootTop Rated Open source customer engagement | Yes | $19/mo | 83/100 | Pricing → |
 Kustomer Customer service CRM platform | No | $89/mo | 83/100 | Pricing → |
 GladlyBest Value Customer service platform focused on peo... | No | $0.6/mo | 82/100 | Pricing → |
Prices shown are starting prices. Actual pricing may vary based on features and team size.
See all alternatives →Helpshift Pricing FAQ
How much does Helpshift cost?
Helpshift offers the following plans: Starter ($150 /month), Growth (Custom Request Pricing), Enterprise (Custom Request Pricing). A free trial is offered.
Is there a free version of Helpshift?
Helpshift does not have a permanent free plan, but offers a free trial to test the product.
Does Helpshift offer a free trial?
Yes, Helpshift offers a free trial so you can test before committing.
What are cheaper alternatives to Helpshift?
Free or freemium alternatives include Chatwoot. View our full comparison to find the best value.
How much does Helpshift cost?
Helpshift offers issue-based pricing. The Starter plan begins at $150 per month, which includes 250 free issues. Growth and Enterprise plans require a custom quote. The AI Agent Copilot is an additional $50 per agent.
Is Helpshift free?
Helpshift is not free, but it offers a free trial. The Starter plan includes 250 free issues per month, but the base plan itself is paid.