Helpshift starts at $150/month on the Starter plan.
Verified Sep 2026 from the official pricing page.
Is Helpshift worth the price?
Helpshift's pricing starts at a reasonable $150/month for their Starter tier, offering a solid foundation of AI and automation features.
However, the lack of transparent pricing for Growth and Enterprise tiers makes it difficult to assess overall value for scaling businesses. It's best for small to medium-sized businesses looking to integrate AI into their customer service without a massive upfront investment, provided the Starter tier meets their needs.
Pricing Plans
Free TrialStarter
$150 / month
Everything in all plans, plus:
- Smart Intent AI (1 Menu)
- Custom Workflows (2)
- Feedback & Survey bots (Standard)
- Issue Automation (Standard)
Growth
Custom Request Pricing
Everything in all plans, plus:
- Smart Intent AI (2 Menus)
- Custom Workflows (Unlimited)
- Feedback & Survey bots (Standard)
- Issue Automation (Standard)
- AI Sentiment
- AI Agent Copilot ($50 per agent/month)
- AI Summary
- AI Reply
Enterprise
Custom Request Pricing
Everything in all plans, plus:
- Smart Intent AI (2 Menus)
- Custom Workflows (Unlimited)
- Feedback & Survey bots (Custom)
- Issue Automation (Custom)
- Smart FAQ Capturing
- AI Sentiment
- AI Agent Copilot ($50 per agent/month)
- AI Summary
Included in all plans
- AI Agent and Automation
- AI Powered Answers
- Async Messaging
- Live Messaging (Beta)
- Social Messaging (Beta)
- Self Service FAQs (Unlimited)
- FAQ Translation – Language AI
- Announcements
Hidden Costs & Gotchas
AI Agent Copilot is $50 per agent/month extra
How Helpshift compares
2 of 3 direct competitors offer a free plan.
Helpshift Pricing FAQ
How much does Helpshift cost?
Helpshift starts at $150/month on the Starter plan.
Does Helpshift have a free plan?
Helpshift does not offer a permanent free plan. A free trial is available.
Does Helpshift offer a free trial?
Yes. Helpshift offers a free trial.
What are alternatives to Helpshift?
Alternatives to Helpshift include Chatwoot, Gladly, Kore.ai. Chatwoot starts at $19/month.
Helpshift alternatives
Direct competitors. Starting prices match the table above.
Sources
- Official Helpshift pricing — www.helpshift.com/pricing (verified Sep 2026)
- Cite this data: Toolradar, Helpshift pricing verified Sep 2026, toolradar.com/tools/helpshift/pricing
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