Hopscotch
UnclaimedConvert more trials and reduce churn with interactive product tours for SaaS.
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TL;DR - Hopscotch
- Create interactive, no-code product tours to onboard users.
- Increase trial-to-paid conversions and reduce churn through guided experiences.
- Segment users and customize in-app messages for targeted communication.
Pricing: Paid only
Best for: Enterprises & pros
Pros & Cons
Pros
- Significantly increases onboarding completion rates (e.g., from 15% to 40-50%)
- Reduces churn by guiding users to desired outcomes
- No-code solution allows non-developers to create and manage tours
- Customizable to match brand aesthetics
- Supports advanced segmentation for targeted user experiences
Cons
- Does not support mobile applications
- Requires a code snippet installation for live application use (though GTM/Segment can simplify)
Key Features
Interactive product toursNo-code tour and tooltip creationCustom styling and brandingSegmentation with conditional logicIn-app messages (welcome, announcements, webinars)Scheduled in-app messaging campaignsProduct user analyticsBrowser SDK for programmatic interaction
Pricing Plans
Free TrialStarter
$99/month
- Up to 3,000 monthly users
- No-code tours and tooltips
- Custom styling
- Product user analytics
- Basic segmentation
- Browser SDK
- Email support
Growth
$249/month
- Everything in Starter
- Up to 10,000 monthly users
- Advanced segmentation with custom properties
- Integrates with GA4, Mixpanel, Heap, Segment and Zapier
- Live support
Enterprise
Contact us
- Everything in Growth
- Custom usage and plans
- Custom invoices and contracts
- Concierge support and coaching
- Custom features
- Custom integrations
About Hopscotch
By Toolradar Team·
Hopscotch is an interactive product tour software designed for SaaS startups to improve user onboarding, drive feature adoption, and reduce churn. It allows companies to create engaging, no-code in-app guides that educate users and lead them to 'Aha!' moments, ultimately increasing trial-to-paid conversions.
The platform enables the creation of interactive product tours where users can click buttons, links, and fill in form fields to progress. It also supports segmentation of in-app messages based on user activity, customization to match brand aesthetics, and scheduling of campaigns for feature announcements or webinars. Hopscotch is ideal for product managers, marketing teams, and customer success professionals in SaaS companies looking to enhance the user experience without relying on developer resources.
Key benefits include significantly boosting onboarding completion rates, guiding users to desired outcomes, and providing a positive first impression within the application. It integrates with various analytics tools and supports complex multi-page flows, making it adaptable to diverse application structures.
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Hopscotch FAQ
What is Hopscotch?
Hopscotch is an interactive product tour software for SaaS startups that helps convert more trials, educate users, and guide them to become successful customers through no-code, customizable in-app experiences.
How much does Hopscotch cost?
Hopscotch offers a Starter plan at $99/month for up to 3,000 monthly users, a Growth plan at $249/month for up to 10,000 monthly users, and custom Enterprise plans. Annual plans receive two months free. Discounted plans are available for early-stage startups.
Is Hopscotch free?
Hopscotch offers a free trial for its Starter and Growth plans, which does not require a credit card to start. You only need to provide payment information once you push experiences to your live application.
Who is Hopscotch for?
Hopscotch is primarily for SaaS startups and companies of all sizes looking to improve user onboarding, drive feature adoption, and reduce churn through interactive product tours and in-app messaging. It's used by product managers, marketing teams, and customer success professionals.
Source: hopscotch.club