JivoChat starts at $28/user/month on the Basic plan.
Verified Sep 2026 from the official pricing page.
Is JivoChat worth the price?
JivoChat offers a generous Free tier for up to 2 agents, making it very accessible for small businesses.
The paid tiers, starting at $28/agent/month (billed annually) for Basic, are competitive but can quickly add up for larger teams. It's best for small to medium businesses prioritizing omnichannel support and those who can commit to annual billing.
Pricing Plans
Free TrialFree
- Online chat for websites
- Integration with Telegram, Facebook, Instagram, Viber
- Callback feature
- Offline forms
- Desktop application, Mobile and browsers
- Unlimited number of conversations and sites with your chat
- Customizable chat widget in 25 languages
- Mobile version of the chat widget
Basic
$28 / agent per month if billed annually
- All free features
- Proactive invitations and pre-chat buttons
- Real-time monitoring of visitors
- Ready answers with an automatic assistant
- Anti-Spam protection
- JivoChat CRM
- Service quality ratings by customers (basic)
- Operator and chat activity reports (basic)
Professional
$42 / agent per month if billed annually
- All Basic features
- Telephony Plus module
- Integration with WhatsApp
- Voice messages on Telegram, Instagram and Facebook
- Integration with chatbots
- Chat rescue
- Service quality ratings by customers (advanced)
- Operator and chat activity reports (advanced)
VIP Enterprise
$56 / agent per month if billed annually
- All the Professional features
- Mobile SDK
- Chat routing
- Video call module
- Chat API
- Service quality ratings by customers (advanced)
- Operator and chat activity reports (advanced)
- Number of agents: unlimited
How JivoChat compares
2 of 3 direct competitors offer a free plan.
JivoChat Pricing FAQ
How much does JivoChat cost?
JivoChat starts at $28/user/month on the Basic plan. It offers 3 paid tiers ranging from $28/user/month to $56/user/month. A free plan is also available.
Does JivoChat have a free plan?
Yes. JivoChat offers a free plan called "Free". It includes: Online chat for websites, Integration with Telegram, Facebook, Instagram, Viber, Callback feature.
Does JivoChat offer a free trial?
Yes. JivoChat offers a free trial.
What is the cheapest JivoChat paid plan?
The cheapest paid plan for JivoChat is "Basic" at $28/user/month. Key features include: All free features, Proactive invitations and pre-chat buttons, Real-time monitoring of visitors.
What are alternatives to JivoChat?
Alternatives to JivoChat include Chatwoot, Kustomer, Gladly. Chatwoot starts at $19/month; Kustomer starts at $89/user/month.
How much does JivoChat cost for a team of 10?
For 10 users on the Basic plan, JivoChat is $280/month, or $3,360/year, at the published per-user rate.
JivoChat alternatives
Direct competitors. Starting prices match the table above.
Sources
- Official JivoChat pricing — jivochat.com/pricing (verified Sep 2026)
- Cite this data: Toolradar, JivoChat pricing verified Sep 2026, toolradar.com/tools/jivochat/pricing
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