Manifest AI

Name: Manifest AI
Brand: Manifest AI

Claimed

Recommend products and resolve order, return, and refund questions across channels

Paid plans only, free trial

Paid Customer Support Chatbots E-commerce AI for Customer Service

Visit Website

Paid Visit Website

Tracked since 2026

The Bottom Line

Updated Nov 13, 2026

Best for: E-commerce brands automating product recommendations and customer support across sales channels
Price: Paid plans only, free trial. Compare plans

Key facts

Usage-based pricing
80%+ of tickets automated or your money back
Backed by Y Combinator and used by 500+ ecommerce brands

Not for

Businesses without an online store, or teams that only need a ticketing helpdesk

What is Manifest AI?

Manifest AI is an AI shopping assistant and customer support agent for Shopify and ecommerce brands. It recommends products, answers pre-purchase questions and resolves order tracking, return and refund queries across web chat, email, Instagram and WhatsApp, handing over to a human or helpdesk when needed. It is trained on the store catalog and policies. Pricing is usage-based. Manifest AI is backed by Y Combinator and used by 500+ brands.

Available on: Web, API

Data compiled by Toolradar How we evaluate

Source getmanifest.ai

Preview

Key Features

AI agents answer product and policy questions
Syncs product catalogs and store data
Handles order status and return queries
Deploys agents on chat, email, WhatsApp, and Instagram
Supports custom tools and agent instructions
A/B tests placements and tracks interaction metrics

Pricing Plans

Free Trial

Manifest AI plans and prices
Plan	Price	Details
Usage-based	$0.05/month	Pay per AI reply; 80%+ of tickets automated or your money back AI agents on web chat, email, Instagram and WhatsApp

View full pricing

Is Manifest AI worth the price?

Good value

The Usage-based tier at $0.05 per AI reply is fair and competitive for omnichannel AI support, especially with the 80% automation guarantee.

It offers low risk for businesses that want to test automation without monthly commitments. Best for teams with moderate ticket volumes seeking predictable per-interaction costs.

Full Manifest AI pricing: every plan, hidden costs and alternatives

Manifest AI by the numbers

Manifest AI compared with 34 AI for Customer Service tools on Toolradar, as of Nov 2026
Metric	Manifest AI	Peer median	Position (1 is best)
Free plan	No	14 of 34 have one	n/a
Integrations listed	1	4	#12 of 14 (joint) tools with at least one integration recorded

Each position is counted among the tools that have data for that row, as noted under it. All AI for Customer Service data · How we compute this. Advertising and placement fees are not inputs to any position.

Cite this: Toolradar, “Manifest AI by the numbers”, Nov 2026.

Reviews

Improve Your Thinking Patterns Using ChatGPT cover

$99 Free with your review

Review Manifest AI, get a free AI guide

Share your experience and we will send you Improve Your Thinking Patterns Using ChatGPT, free.

Write a review

Best Manifest AI Alternatives

Top alternatives based on features, pricing, and user needs.

View full list →

Intercom Paid

AI-first customer service platform

4.5

Tidio Freemium

Live chat, AI chatbots, and email to convert visitors

4.6

Gorgias Paid

Customer support built for e-commerce, with deep store integration

4.6

Ada Freemium

Automate customer interactions with an AI-powered chatbot platform.

4.6

Richpanel Paid

AI-powered customer service platform for e-commerce to cut costs, boost agent productivity, and delight customers.

4.7

Re:amaze Paid

Customer service and live chat for e-commerce brands

3.4

Rep AI Paid

Turn your store into an AI-powered sales and support agent

4.9

See all customer support tools →

Still deciding?

Most buyers shortlist 2 or 3 tools before committing. Pull a side-by-side comparison or browse the full alternatives shortlist below.

All Manifest AI alternatives 7+ tools ranked, pricing + verdict per pick Manifest AI vs Intercom Head-to-head: features, pricing, who wins Manifest AI vs Tidio Head-to-head: features, pricing, who wins Manifest AI vs Gorgias Head-to-head: features, pricing, who wins

Explore More

Manifest AI FAQ

How does Manifest AI help ecommerce brands with customer support?

Manifest AI resolves order tracking, return, and refund queries across web chat, email, Instagram, and WhatsApp. It also recommends products to customers.

How does Manifest AI compare to Gorgias?

Manifest AI is an AI shopping assistant and customer support agent specifically for Shopify and ecommerce brands. It is trained on store catalog and policies and can hand over to a human or helpdesk when needed.

What are the trade-offs of using Manifest AI?

Manifest AI is designed specifically for ecommerce and Shopify brands, so it may not be suitable for other types of businesses. Additionally, it hands over to a human or helpdesk when it cannot resolve a query, which means some issues may still require human intervention.

Which teams benefit most from using Manifest AI?

Customer support teams for Shopify and ecommerce brands benefit most from using Manifest AI. It handles order tracking, returns, refunds, and product recommendations across multiple channels.

How is Manifest AI priced?

Manifest AI uses usage-based pricing. It does not offer a permanently free tier.

Which channels does Manifest AI support?

Manifest AI supports multiple channels. These include web chat, email, Instagram, and WhatsApp.

Can Manifest AI recommend products to customers?

Yes, Manifest AI can recommend products to customers. It does so based on the store catalog.

Does Manifest AI require training on store data?

Yes, Manifest AI requires training on store data. It is trained on the store catalog and policies to answer questions accurately.

Source: getmanifest.ai

Guides & Articles

Best AI Receptionists in 2026

Expert guide

Best Conversational AI Platforms in 2026

Expert guide

Best Customer Support Software in 2026

Expert guide