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Oaky Upselling

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Maximize hotel revenue and enhance guest experience with personalized upsell offers and automation.

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Reviews onG2Capterra
7 reviews tracked

The Bottom Line

Entry price

Paid plans only

Biggest pro

Significantly increases upsell revenue and ROI for hotels.

Biggest con

Primarily designed for hotel chains, potentially less suited for independent hotels.

TL;DR - Oaky Upselling

  • Automates personalized upsell offers for hotel guests.
  • Maximizes hotel revenue (TRevPAR) through upgrades and extra services.
  • Scales upsell strategies efficiently across hotel chains.
Pricing: Paid only
Best for: Enterprises & pros
4.9/5 across review platforms

What is Oaky Upselling?

Editorial review
Oaky is a specialized hotel upsell software designed for hotel chains to significantly increase Total Revenue Per Available Room (TRevPAR). It achieves this by providing personalized offers to guests throughout their journey, from pre-stay to in-stay, and automating the upsell process to reduce staff workload. The platform empowers guests to customize their stay by presenting relevant upgrade options and additional services at optimal times and prices. It also offers comprehensive reporting to track performance and tools to easily scale upsell strategies across multiple properties, leveraging guest data for targeted segmentation and offer delivery.

Available on: Web

Pros & Cons

Pros

  • Significantly increases upsell revenue and ROI for hotels.
  • Enhances guest experience by allowing personalized stay customization.
  • Reduces manual workload for hotel staff through automation and integrations.
  • Provides robust reporting and analytics for performance tracking.
  • Facilitates easy scaling of upsell strategies across large hotel chains.

Cons

  • Primarily designed for hotel chains, potentially less suited for independent hotels.
  • Requires integration with existing PMS, which might have implementation complexities.

Ratings Across the Web

4.9(7 reviews)

Ratings aggregated from independent review platforms. Learn more

Preview

Key Features

Personalized guest offersAutomated upsell optionsComprehensive revenue reportingMulti-property upsell strategy scalingGuest segmentation based on data and insightsDeal library with 100+ converting offersDynamic room upgrade pricingOTA access for upsells

Pricing

Paid

Oaky Upselling offers paid plans. Visit their website for current pricing details.

View pricing

Reviews

4.9/5

Across 7 verified user reviews on Capterra, G2

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Oaky Upselling FAQ

How does Oaky help hotels increase their TRevPAR?

Oaky increases TRevPAR by enabling hotels to present personalized upsell offers for room upgrades and additional services to guests throughout their entire journey, from pre-arrival to in-stay, thereby maximizing revenue from each guest.

Can Oaky be used across multiple hotel properties within a chain?

Yes, Oaky is specifically built for hotel chains and includes tools like a chain dashboard and chain revenue reporting to manage and scale upsell strategies consistently across multiple properties.

What kind of offers can hotels provide to guests using Oaky?

Hotels can offer a wide range of personalized deals, including room upgrades, early check-in, late check-out, breakfast add-ons, parking, F&B deals, spa services, and other extra services, inspired by a library of over 100 converting offers.

How does Oaky ensure offers are relevant to individual guests?

Oaky utilizes guest data and insights to create guest segments, linking them to the most relevant offers. This ensures that guests receive personalized options tailored to their preferences and booking details.

Does Oaky integrate with existing hotel systems?

Yes, Oaky offers two-way integrations with Property Management Systems (PMS) to reduce manual work and ensure seamless operation. It also supports connections with other favorite tools.

What kind of reporting does Oaky provide for upsell performance?

Oaky provides comprehensive reporting, including a revenue dashboard to monitor each hotel's upselling results and chain revenue reporting for periodic performance data across the entire chain.

Source: oaky.com

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