osTicket Pricing 2026
Plans, costs, and free options for osTicket
Last updated: January 26, 2026
TL;DR: osTicket Pricing
Pricing Model
Freemium
Starting Price
Contact sales
Free Option
No
Freemium
Pricing Model
osTicket offers a free tier with basic features, plus paid plans for users who need more advanced functionality.
Free Tier Available
Basic features included at no cost
Paid Upgrades
Premium features with paid plans
osTicket vs Competitors: Pricing Comparison
See how osTicket pricing compares to similar tools in Help Desk
| Tool | Free Tier | Starting Price | Score | |
|---|---|---|---|---|
osTicketCurrent Open source support ticket system | No | — | —/100 | Details → |
ZendeskTop Rated Complete customer service solution | No | $19/agent/month | 89/100 | Pricing → |
 FreshdeskBest Value Intuitive customer support software | Yes | $15/mo | 85/100 | Pricing → |
 Kayako Unified customer service platform for mo... | No | $30/mo | 72/100 | Pricing → |
 Front Shared inbox platform | No | $25/mo | 85/100 | Pricing → |
Prices shown are starting prices. Actual pricing may vary based on features and team size.
See all alternatives →osTicket Pricing FAQ
How much does osTicket cost?
osTicket offers a free plan with limited features, plus paid plans for advanced functionality.
Is there a free version of osTicket?
Yes, osTicket offers a free tier with basic features. Upgrade to a paid plan for more functionality.
Does osTicket offer a free trial?
Check osTicket's official website for current trial offers.
What are cheaper alternatives to osTicket?
Free or freemium alternatives include Freshdesk. View our full comparison to find the best value.