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Petlinx

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All-in-one software to streamline operations and grow pet care businesses.

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TL;DR - Petlinx

  • Comprehensive web-based software for pet care business management.
  • Automates scheduling, client communication, invoicing, and marketing.
  • Designed to increase bookings, recurring revenue, and customer retention.
Pricing: Paid only
Best for: Enterprises & pros
4.4/5 across review platforms

Pros & Cons

Pros

  • Streamlines various aspects of pet care business operations
  • Automates client communication and marketing efforts
  • Offers online booking and payment solutions for customer convenience
  • Provides customizable reporting for business insights
  • Web-based and accessible from any device with internet access

Cons

  • Specific pricing details are not immediately available on the main page
  • Some marketing features, like performance insights, are listed as "coming soon"

Ratings Across the Web

4.4(107 reviews)

Ratings aggregated from independent review platforms. Learn more

Preview

Key Features

Effortless grooming management with fast booking for multiple servicesAutomated recurring appointment setupDetailed pet grooming notes (styles, lengths)Automated SMS and email reminders for clientsInstant notifications for grooming completionOnline booking for all pet care servicesInnovative invoicing and payment processingPrepaid credit packages with in-program alerts for top-ups

Pricing Plans

Petlinx Basic

$74/month

  • 2 users
  • 1 module (Boarding, Daycare, or Grooming)
  • Additional Locations + $42/ month
  • Custom Landing
  • Online Booking
  • Online Payments and Deposits (Coming Soon)

Petlinx Standard

$94/month

  • 5 users
  • 2 module (Boarding, Daycare, or Grooming)
  • Additional Locations + $52/ month
  • Custom Landing
  • Online Booking
  • Online Payments and Deposits (Coming Soon)

Petlinx Pro

$114/month

  • Unlimited users
  • 3 module (Boarding, Daycare, or Grooming)
  • Quickbooks Integration (Coming Soon)
  • Additional Locations + $57/ month
  • Custom Landing
  • Online Booking
  • Online Payments and Deposits (Coming Soon)

Petlinx Basic

$799/year

  • 2 users
  • 1 module (Boarding, Daycare, or Grooming)
  • Additional Locations + $460/ year
  • Custom Landing
  • Online Booking
  • Online Payments and Deposits (Coming Soon)

Petlinx Standard

$1,015/year

  • 5 users
  • 2 module (Boarding, Daycare, or Grooming)
  • Additional Locations + $558/ year
  • Custom Landing
  • Online Booking
  • Online Payments and Deposits (Coming Soon)

Petlinx Pro

$1,231/year

  • Unlimited users
  • 3 module (Boarding, Daycare, or Grooming)
  • Quickbooks Integration (Coming Soon)
  • Additional Locations + $615/ year
  • Custom Landing
  • Online Booking
  • Online Payments and Deposits (Coming Soon)

What is Petlinx?

Editorial review
Petlinx is a comprehensive, web-based software solution designed specifically for pet care businesses such as groomers, boarders, and daycare providers. It offers a suite of tools to manage daily operations, from client and pet records to scheduling, invoicing, and marketing. The platform aims to simplify administrative tasks, allowing pet care professionals to focus more on their services. The software is built to enhance efficiency and customer engagement. It provides features like automated booking, recurring appointment setup, detailed pet grooming notes, and automated client communication via SMS and email. Petlinx also supports financial management through invoicing, payment processing, and prepaid credit packages. Its marketing tools enable automated campaigns and personalized outreach to attract new clients and retain existing ones, ultimately driving business growth and improving customer retention. Petlinx is ideal for pet care businesses looking to modernize their operations, reduce manual effort, and improve their customer experience. It offers real-time insights through customizable reporting and is accessible from any internet-connected device, ensuring flexibility and ease of use for busy professionals.

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Petlinx FAQ

How does Petlinx handle recurring appointments for services like grooming or daycare?

Petlinx allows for the automatic setup of recurring appointments, ensuring customers never miss a visit. For daycare, it offers easy management of bookings grouped together with weekly recurrence options.

Can Petlinx help manage customer payments beyond standard invoicing?

Yes, Petlinx simplifies customer payments by offering prepaid credit packages. Credits are deducted on each visit, and the system includes in-program alerts and reminder messages to prompt customers to top up their credits.

What kind of data can be transferred into Petlinx from a previous system, and is there a cost for this service?

Petlinx offers to transfer client and pet data from your existing system at no cost, provided the data is in an easy-to-use format such as Excel or CSV.

Are there any additional charges for using the online booking feature or for creating a landing page through Petlinx?

No, both the online booking feature and the landing page are included with Petlinx at no additional cost. The online booking feature allows customers to schedule appointments and manage them directly.

How does Petlinx assist with client retention and engagement through its marketing tools?

Petlinx's marketing tools enable automated SMS and email campaigns, personalized client outreach based on service history, and automated appointment reminders. It also supports sending targeted offers and messages like pet birthday wishes and exclusive discounts to keep customers coming back.

Source: petlinx.com

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