Simple, scalable, and secure business texting and calling for your entire company.
Visit WebsiteTL;DR - Salesmsg
- Provides two-way SMS/MMS texting and business calling for sales, marketing, and support.
- Offers deep integrations with CRMs like HubSpot and Salesforce for seamless workflows.
- Supports various phone numbers, mass texting, team collaboration, and AI-powered call summaries.
Pricing: Paid only
Best for: Enterprises & pros
4.7/5 across review platforms
Pros & Cons
Pros
- Deep integration with major CRMs enhances sales and support workflows.
- Ability to text-enable existing landline numbers maintains business continuity.
- Comprehensive features for both texting and calling within a single platform.
- Offers team collaboration tools like shared inboxes for efficient communication management.
Cons
- Pricing is credit-based, which can make cost management complex for high-volume users.
- Chat seats are an additional monthly cost per user.
- Specific message credit costs vary by country, carrier, and message type.
Ratings Across the Web
4.7(454 reviews)
Ratings aggregated from independent review platforms. Learn more
Preview
Key Features
Two-way SMS/MMS textingBusiness calling with Power Dialer and call routingText-enable existing landline numbersSMS broadcasting and marketing campaignsPrivate and shared team inboxesCRM integrations (HubSpot, Salesforce, Keap, ActiveCampaign, Pipedrive)AI transcripts and summaries for callsLocal, toll-free, and dedicated short code numbers
Pricing Plans
Free Trial500 messages
$25 per month
- 500 credits
- 4.0¢ per additional credit
- Unlimited Contacts
- 2-Way SMS / MMS Texting
- Mass Texting
- Calling
- Free Local or Toll-Free Number
- Dedicated account manager
- Premium phone support
1,000 messages
$49 per month
- 1,000 credits
- 3.5¢ per additional credit
- Unlimited Contacts
- 2-Way SMS / MMS Texting
- Mass Texting
- Calling
- Free Local or Toll-Free Number
- Dedicated account manager
- Premium phone support
2,500 messages
$99 per month
- 2,500 credits
- 3.25¢ per additional credit
- Unlimited Contacts
- 2-Way SMS / MMS Texting
- Mass Texting
- Calling
- Free Local or Toll-Free Number
- Dedicated account manager
- Premium phone support
5,000 messages
$179 per month
- 5,000 credits
- 3.15¢ per additional credit
- Unlimited Contacts
- 2-Way SMS / MMS Texting
- Mass Texting
- Calling
- Free Local or Toll-Free Number
- Dedicated account manager
- Premium phone support
7,500 messages
$249 per month
- 7,500 credits
- 3.10¢ per additional credit
- Unlimited Contacts
- 2-Way SMS / MMS Texting
- Mass Texting
- Calling
- Free Local or Toll-Free Number
- Dedicated account manager
- Premium phone support
10,000+ messages
custom pricing
- Unlimited Contacts
- 2-Way SMS / MMS Texting
- Mass Texting
- Calling
- Free Local or Toll-Free Number
- Dedicated account manager
- Premium phone support
What is Salesmsg?
Salesmsg is a comprehensive platform designed for businesses to manage two-way SMS texting, MMS messaging, and business calling. It enables companies to engage with customers and leads faster, offering features like mass texting, personalized messages, and integrated calling directly from a desktop or mobile device. The platform supports various phone numbers, including local, toll-free, landline text-enabling, and short codes.
Salesmsg is ideal for sales, marketing, and customer support teams looking to streamline communication, reduce no-shows, and improve customer engagement. It offers deep integrations with popular CRMs like HubSpot and Salesforce, allowing for seamless data synchronization and workflow automation. The platform emphasizes team collaboration with private and shared inboxes, ensuring efficient conversation management across an organization.
Key benefits include increased sales, improved customer connection, and enhanced operational efficiency through centralized communication. With features like AI transcripts for calls, detailed analytics for SMS campaigns, and flexible inbox configurations, Salesmsg provides a robust solution for modern business communication needs.
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Salesmsg FAQ
How does Salesmsg handle call routing and advanced calling features?
Salesmsg provides robust calling capabilities including inbound and outbound calls, Power Dialer for efficient outreach, call transfers, and ringless voicemail. It also supports advanced call routing with IVR (Interactive Voice Response), round-robin distribution, and CRM-based rules to ensure calls are directed appropriately.
Can I use my existing business landline number for texting with Salesmsg?
Yes, Salesmsg offers the ability to text-enable your existing landline business phone number. This allows you to send and receive text messages from the number your customers already recognize, without needing to acquire a new one.
What kind of analytics and reporting are available for SMS marketing campaigns?
For SMS marketing campaigns, Salesmsg allows you to track clicks, conversions, and revenue generated from your messages. You can also download detailed reports to analyze the performance of your mass text messages and segment your contacts for targeted outreach.
How does the AI transcription and summary feature work for calls, and where does it sync?
Salesmsg generates AI transcripts and summaries for business calls. These AI-powered insights are automatically synced to your CRM system, providing a concise record of conversations directly within your customer relationship management platform for better context and follow-up.
What is the cost structure for chat seats in Salesmsg, and is it included in the base plan?
Chat seats in Salesmsg are an additional cost of $10 per month per seat. This allows individual team members to have access to the platform for managing conversations and is not included in the base message credit plans.
Beyond HubSpot and Salesforce, what other CRM integrations does Salesmsg support?
In addition to deep integrations with HubSpot and Salesforce, Salesmsg also integrates with other popular CRMs such as Keap (formerly Infusionsoft), ActiveCampaign, and Pipedrive. Furthermore, it connects with over 1,500 other applications via Zapier, providing extensive integration possibilities.
Source: salesmessage.com