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Simple, scalable, and secure business texting and calling for your entire company.

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Reviews onG2Capterra
454 reviews tracked

The Bottom Line

Entry price

Paid plans only

Biggest pro

Deep integration with major CRMs enhances sales and support workflows.

Biggest con

Pricing is credit-based, which can make cost management complex for high-volume users.

TL;DR - Salesmsg

  • Provides two-way SMS/MMS texting and business calling for sales, marketing, and support.
  • Offers deep integrations with CRMs like HubSpot and Salesforce for seamless workflows.
  • Supports various phone numbers, mass texting, team collaboration, and AI-powered call summaries.
Pricing: Paid only
Best for: Enterprises & pros
4.7/5 across review platforms

What is Salesmsg?

Editorial review
Salesmsg is a comprehensive platform designed for businesses to manage two-way SMS texting, MMS messaging, and business calling. It enables companies to engage with customers and leads faster, offering features like mass texting, personalized messages, and integrated calling directly from a desktop or mobile device. The platform supports various phone numbers, including local, toll-free, landline text-enabling, and short codes. Salesmsg is ideal for sales, marketing, and customer support teams looking to streamline communication, reduce no-shows, and improve customer engagement. It offers deep integrations with popular CRMs like HubSpot and Salesforce, allowing for seamless data synchronization and workflow automation. The platform emphasizes team collaboration with private and shared inboxes, ensuring efficient conversation management across an organization. Key benefits include increased sales, improved customer connection, and enhanced operational efficiency through centralized communication. With features like AI transcripts for calls, detailed analytics for SMS campaigns, and flexible inbox configurations, Salesmsg provides a robust solution for modern business communication needs.

Available on: Web

Pros & Cons

Pros

  • Deep integration with major CRMs enhances sales and support workflows.
  • Ability to text-enable existing landline numbers maintains business continuity.
  • Comprehensive features for both texting and calling within a single platform.
  • Offers team collaboration tools like shared inboxes for efficient communication management.

Cons

  • Pricing is credit-based, which can make cost management complex for high-volume users.
  • Chat seats are an additional monthly cost per user.
  • Specific message credit costs vary by country, carrier, and message type.

Ratings Across the Web

4.7(454 reviews)

Ratings aggregated from independent review platforms. Learn more

Preview

Key Features

Two-way SMS/MMS textingBusiness calling with Power Dialer and call routingText-enable existing landline numbersSMS broadcasting and marketing campaignsPrivate and shared team inboxesCRM integrations (HubSpot, Salesforce, Keap, ActiveCampaign, Pipedrive)AI transcripts and summaries for callsLocal, toll-free, and dedicated short code numbers

Pricing Plans

Free Trial

Pricing checked Jul 5, 2026

500 messages

$25 / month

Everything in all plans, plus:

  • 500 credits
  • 4.0¢ per additional credit

1,000 messages

$49 / month

Everything in all plans, plus:

  • 1,000 credits
  • 3.5¢ per additional credit

2,500 messages

$99 / month

Everything in all plans, plus:

  • 2,500 credits
  • 3.25¢ per additional credit

5,000 messages

$179 / month

Everything in all plans, plus:

  • 5,000 credits
  • 3.15¢ per additional credit

7,500 messages

$249 / month

Everything in all plans, plus:

  • 7,500 credits
  • 3.10¢ per additional credit

10,000+ messages

custom pricing

Everything in all plans.

Included in all plans

  • Unlimited Contacts
  • 2-Way SMS / MMS Texting
  • Mass Texting
  • Calling
  • Free Local or Toll-Free Number
  • Dedicated account manager
  • Premium phone support

Reviews

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4.7/5

Across 454 verified user reviews on G2, Capterra

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Salesmsg FAQ

How does Salesmsg facilitate customer engagement for marketing teams?

Salesmsg allows marketing teams to engage with customers and leads faster through features like mass texting and personalized messages. It supports various phone numbers, including local, toll-free, and short codes, to streamline communication efforts and improve customer connection.

Which teams benefit most from using Salesmsg?

Salesmsg is ideal for sales, marketing, and customer support teams seeking to streamline communication, reduce no-shows, and improve customer engagement. It offers features like shared inboxes and CRM integrations to support collaborative communication across these departments.

How does Salesmsg compare to Twilio for business communication?

Salesmsg offers a comprehensive platform for both texting and calling with features like AI transcripts for calls and flexible inbox configurations. Unlike Twilio, Salesmsg emphasizes team collaboration with private and shared inboxes, aiming for efficient conversation management within an organization.

What kind of limitations should users consider regarding Salesmsg's pricing structure?

Salesmsg's pricing is credit-based, which can introduce complexity in cost management for users with high message volumes. Additionally, chat seats are an extra monthly cost per user, and the specific message credit costs vary depending on the country, carrier, and message type.

Does Salesmsg integrate with existing business tools?

Yes, Salesmsg offers deep integrations with popular CRMs such as HubSpot and Salesforce. These integrations enable seamless data synchronization and workflow automation, enhancing sales and support processes.

How is Salesmsg priced?

Salesmsg is a paid product with a credit-based pricing model. Users purchase credits for messaging, and there is an additional monthly cost for each chat seat, with message credit costs varying by country, carrier, and message type.

Can Salesmsg help reduce no-shows for appointments or events?

Yes, Salesmsg helps reduce no-shows by enabling businesses to send timely and personalized reminders via two-way SMS texting. This direct communication helps improve attendance and overall operational efficiency.

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