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SmartVault

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Secure document management and client collaboration for accounting professionals.

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Reviews onG2Capterra
240 reviews tracked

The Bottom Line

Entry price

Paid plans only

Biggest pro

Significantly reduces time spent on client document collection for tax prep with AI automation.

Biggest con

SmartRequestAI is specifically designed for US Form 1040 and related Schedules, limiting its direct application for other tax forms or international use.

TL;DR - SmartVault

  • Automates client data and document collection for tax preparation using AI.
  • Provides secure, cloud-based document management and client portals for accounting firms.
  • Streamlines workflows with features like SmartRouting, eSignatures, and custom folder templates.
Pricing: Paid only
Best for: Enterprises & pros
4.3/5 across review platforms

What is SmartVault?

Editorial review
SmartVault provides a unified platform for accounting professionals to manage client documents, automate workflows, and ensure secure file sharing. It centralizes the collection, storage, sharing, signing, and management of client documents, helping firms reduce costs, increase productivity, and maintain compliance. The platform offers unlimited storage, clients, and collaborators, making it scalable for growing practices. SmartVault's core functionality includes a secure cloud-based document management system, a branded client portal for 24/7 access, and advanced workflow automation tools. A key feature is SmartRequestAI, an AI-powered solution built directly into SmartVault that automates the collection of client data and documents for tax preparation. It scans prior-year returns to generate custom request lists, provides a mobile-friendly portal for clients to upload documents, and compiles submissions into organized workpapers, saving significant time per return.

Available on: Web

Pros & Cons

Pros

  • Significantly reduces time spent on client document collection for tax prep with AI automation.
  • Offers a comprehensive, all-in-one solution for document management, client collaboration, and workflow automation.
  • Ensures high levels of security and compliance with SOC 2 Type 2 and ISO 27001 certifications.
  • Provides unlimited storage, clients, and collaborators, supporting firm growth without system limitations.
  • Integrates with popular tax, accounting, and practice management platforms.

Cons

  • SmartRequestAI is specifically designed for US Form 1040 and related Schedules, limiting its direct application for other tax forms or international use.
  • The full benefits of SmartRequestAI are realized when prior-year tax returns are already stored within SmartVault for pre-filling and tailoring requests.

Ratings Across the Web

4.3(240 reviews)

Ratings aggregated from independent review platforms. Learn more

Key Features

AI-powered custom request lists for client data and documents (SmartRequestAI)Secure cloud-based document management system (DMS)Branded client portal with 24/7 mobile accessAutomated workflow efficiency tools (e.g., SmartRouting, folder creation)eSignature and form approvals via DocuSign integrationUnlimited cloud storage, clients, and collaboratorsSOC 2 Type 2 and ISO 27001 complianceSmartScan for mobile document uploads as cropped PDFs

Pricing

Paid

SmartVault offers paid plans. Visit their website for current pricing details.

View pricing

Reviews

4.3/5

Across 240 verified user reviews on Capterra, G2

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SmartVault FAQ

How does SmartRequestAI leverage prior-year tax returns to create document request lists?

SmartRequestAI accesses the tagged prior-year tax return stored within SmartVault. It uses this information to prefill and tailor a personalized questionnaire and document request list for each client, ensuring that only relevant questions are asked and necessary documents are requested based on their previous filing.

Can SmartRequestAI be used for clients who are new or do not have a prior-year return stored in SmartVault?

Yes, SmartRequestAI can still generate a Smart Request from your firm’s customizable template even without prior-year data. This ensures consistency and efficiency for both returning and new clients, though the AI's pre-filling capabilities would not be utilized in such cases.

What happens to the documents and answers once a client completes a SmartRequestAI submission?

Upon completion, SmartVault compiles the client's submissions into two organized workpapers: a Question & Answer Summary containing all client responses, and a Source Documents Packet with all uploaded files neatly organized by document type. These are then ready for tax preparation and can be uploaded to tax automation software like GruntWorx.

How does SmartVault ensure the security and compliance of client data?

SmartVault is SOC 2 Type 2 and ISO 27001 compliant, built to meet IRS 4557 and FTC Safeguards Rule requirements. It uses private AI models hosted in a secure datacenter, provides audit-ready activity logs, and offers file sharing with granular access controls to safeguard sensitive information.

What types of tax returns does SmartRequestAI support?

SmartRequestAI is designed to support US Form 1040 and its related Schedules, automating the collection process specifically for these types of tax filings.

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