SpotOn Restaurant
UnclaimedA comprehensive restaurant POS system designed to boost efficiency and profitability.
Visit WebsiteTL;DR - SpotOn Restaurant
- Integrated POS system for various restaurant types.
- Includes online ordering, reservations, loyalty, and labor management.
- Features detailed reporting, AI-powered cost analysis, and transparent payment processing.
Pricing: Free plan available
Best for: Growing teams
4.3/5 across review platforms
Pros & Cons
Pros
- Comprehensive suite of tools beyond just POS, including marketing, labor, and analytics.
- Cloud-based system ensures data accessibility and automatic updates.
- Robust hardware with cellular backup for operational continuity.
- Transparent payment processing with next-day funding and cost-saving options.
- 24/7/365 customer support and personalized setup/training included.
Cons
- Requires use of proprietary POS hardware, limiting hardware flexibility.
- Pricing structure involves monthly fees per station and processing fees, which may vary.
Ratings Across the Web
4.3(573 reviews)
Ratings aggregated from independent review platforms. Learn more
Preview
Key Features
Cloud platform for real-time data access and updatesFlexible interface for custom menu and table managementCellular backup for uninterrupted service during internet outagesMulti-unit management for coordinating multiple restaurant locationsIntuitive ordering with advanced modifiers and notesSecure payments with preauthorization and EMV readersComplex check splitting optionsCurated reporting including PMIX, daily sales, and labor costs
Pricing Plans
Quick start
$0/month
- POS essentials
- No upfront costs
- Software, hardware, and implementation costs are included in processing fee
POS essentials
$55/station per month
- Ordering
- Payments
- Table layouts
- Menu management
- Reporting
Build your own
Custom rates
- POS essentials
- Automated cost analysis
- Online ordering
- KDS
- Kiosk
- Marketing & loyalty
- Reservations & waitlist
- Employee scheduling
- Tip management
- Gift cards
- Website
- Software integrations
Core Bundle
$50/month
- SpotOn Profit Assist
- SpotOn Order
- GoTo Place app
- SpotOn Marketing Assist
- Software integrations
What is SpotOn Restaurant?
SpotOn Restaurant is a cloud-based point-of-sale (POS) system specifically tailored for various restaurant types, including casual dining, fine dining, bars, and breweries. It provides robust hardware and a flexible software interface to manage orders, tables, and payments efficiently. The system is designed to handle busy shifts without bottlenecks, ensuring operations run smoothly even during peak hours.
Beyond core POS functionalities, SpotOn Restaurant offers a suite of integrated tools to enhance guest experience, optimize labor management, and drive profitability. This includes online ordering, reservations, loyalty programs, and detailed reporting with AI-powered cost analysis. It aims to empower restaurant owners and staff with data-driven insights and automation to streamline daily operations, reduce costs, and increase revenue.
SpotOn also provides integrated payment processing with transparent pricing, next-day funding, and options like dual pricing to help businesses save on transaction fees. The system is supported by 24/7 customer service and offers personalized setup and training, making it a comprehensive solution for modern restaurant management.
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SpotOn Restaurant FAQ
How does SpotOn ensure continuous operation if my internet connection fails?
SpotOn utilizes a Meraki router that automatically switches to cellular data when your Wi-Fi connection is lost, ensuring your POS system remains operational and you can continue taking orders and processing payments without interruption.
Can SpotOn help me manage multiple restaurant locations from a single interface?
Yes, SpotOn offers multi-unit management capabilities that allow you to coordinate all your locations from one central place. You can view reports across all restaurants and modify menus, pricing, and job permissions universally.
What specific insights can SpotOn's reporting provide to help increase profitability?
SpotOn provides curated reports such as PMIX, daily sales, and labor costs right out of the box. It also offers at-a-glance data with graphs and charts to spot trends, and AI-powered P&L analysis through SpotOn Profit Assist to identify areas for cost reduction and revenue boosting.
How does the GoTo Place app benefit my restaurant and my customers?
The GoTo Place app provides a white-labeled platform for your customers to engage directly with your restaurant. They can place commission-free online orders, make reservations, join waitlists, and earn/redeem loyalty points, all from their mobile device, fostering repeat business and direct engagement.
Does SpotOn integrate with other third-party software for accounting or inventory management?
Yes, SpotOn seamlessly integrates with best-in-class third-party tools for inventory, labor management, ordering & delivery, accounting, and payroll, allowing you to connect your existing systems and streamline your overall operations.
What are the options for financing hardware and how does SpotOn handle setup and training?
SpotOn offers affordable hardware financing options. For setup, they provide a custom menu build and your choice of remote or on-site implementation by specialists, who also provide comprehensive training for your team to ensure everyone is comfortable with the new POS system.
Source: spoton.com