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Supahub

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Centralized platform for customer feedback, feature requests, and product updates.

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TL;DR - Supahub

  • Collects and organizes customer feedback and feature requests in one central hub.
  • Provides public roadmaps and changelogs for transparent communication with users.
  • Helps prioritize features based on user input to build more impactful products.
Pricing: Free plan available
Best for: Growing teams

Pros & Cons

Pros

  • Consolidates feedback from multiple sources into one platform
  • Increases transparency with users through public roadmaps and changelogs
  • Simplifies feature prioritization based on user demand
  • Customizable public portals to match brand identity
  • Enhances user engagement and loyalty by making their voice heard

Cons

  • May not be suitable for teams who prefer manual, spreadsheet-based prioritization
  • Requires active management to moderate posts and comments effectively

Ratings Across the Web

5(2 reviews)

Ratings aggregated from independent review platforms. Learn more

Preview

Key Features

Public feedback portal with customization options (branding, language, theme)In-app widgets for feedback collectionCentralized feedback hub for analysis and categorizationPrioritization tool for feature requests (by importance, impact, urgency, difficulty)Public product roadmap to show upcoming featuresProduct changelog and release notes for announcing updatesAbility to merge duplicate posts and vote on behalf of usersCustom domains for public portals

Pricing Plans

Free Plan

$0/month

  • 1 Feedback Board
  • 1 Admin
  • Unlimited End Users
  • Unlimited Feedback Posts
  • Unlimited End Users
  • 1 Board
  • 1 Admin
  • Brand Customization

Starter Plan

$19/month

  • Everything in Free, plus:
  • 2 Feedback Boards
  • 2 Admins
  • Unlimited End Users
  • Changelog & Feedback Widgets
  • Email Customization
  • 1 Integration
  • 3 Boards
  • 1 Admin
  • All Widgets
  • Brand Customization
  • Email Customization
  • 1 Integration
  • Board Privacy
  • Post on Behalf
  • Vote on Behalf
  • Guest Posting, Commenting & Voting
  • Merge Posts
  • Internal Comments
  • 1 Roadmap
  • Roadmap Privacy
  • Custom Statuses

Growth Plan

$49/month

  • Everything in Starter, plus:
  • 10 Feedback Boards
  • 3 Admins, 1 CSM
  • Unlimited End Users
  • Changelog & Feedback Widgets
  • Email Customization
  • All Integrations
  • Value/Effort Prioritization Module
  • Custom Domain
  • Post Moderation
  • Single Sign-On (SSO)
  • 10 Boards
  • 3 Admins
  • 1 Customer Success Manager
  • All Widgets
  • Brand Customization
  • Email Customization
  • Single Sign-On (SSO)
  • Custom Domain
  • All Integrations
  • Board Privacy
  • Post on Behalf
  • Vote on Behalf
  • Guest Posting, Commenting & Voting
  • Merge Posts
  • Internal Comments
  • Post Moderation
  • Comment Moderation
  • 3 Roadmaps
  • Roadmap Privacy
  • Custom Statuses
  • Value/Effort Prioritization Module

Premium Plan

$149/month

  • Everything in Growth, plus:
  • Unlimited Feedback Boards
  • 10 Admins, 5 CSM
  • Unlimited End Users
  • Changelog & Feedback Widgets
  • Email Customization
  • All Integrations
  • Value/Effort Prioritization Module
  • Custom Domain
  • Post Moderation
  • Single Sign-On (SSO)
  • User Segmentation
  • API & Webhooks
  • Unlimited Boards
  • 10 Admins
  • 5 Customer Success Managers
  • All Widgets
  • Brand Customization
  • Email Customization
  • Single Sign-On (SSO)
  • Custom Domain
  • User Segmentation
  • All Integrations
  • API & Webhooks
  • Board Privacy
  • Post on Behalf
  • Vote on Behalf
  • Guest Posting, Commenting & Voting
  • Merge Posts
  • Internal Comments
  • Post Moderation
  • Comment Moderation
  • Unlimited Roadmaps
  • Roadmap Privacy
  • Custom Statuses
  • Value/Effort Prioritization Module

What is Supahub?

Editorial review
Supahub is an all-in-one customer feedback management tool designed to help product teams collect, organize, prioritize, and act on user feedback. It provides a public feedback portal where users can submit feature requests and ideas, which can be customized to match brand aesthetics. The platform centralizes feedback from various sources, enabling efficient analysis and categorization to inform product development decisions. Beyond feedback collection, Supahub offers a public product roadmap to transparently communicate upcoming features and development progress to users. It also includes a product changelog for announcing new features and updates, fostering user engagement and adoption. The tool is ideal for product managers, development teams, and businesses looking to build better products by deeply understanding and responding to their customer's needs, moving away from scattered feedback channels and manual prioritization methods.

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Supahub FAQ

What is Supahub?

Supahub is an all-in-one customer feedback management tool that helps businesses collect, organize, prioritize, and announce product updates and feature requests through public portals, roadmaps, and changelogs.

How much does Supahub cost?

Specific pricing details are not provided on the available pages, but it is stated that users can 'Sign up for free' and there is a '10-day free trial' with 'No credit card required'.

Is Supahub free?

Yes, Supahub offers a free sign-up option and a 10-day free trial, indicating a freemium model.

Who is Supahub for?

Supahub is for product managers, development teams, and businesses of all sizes looking to streamline customer feedback collection, prioritize feature development, and maintain transparent communication with their user base about product updates and future plans.

Source: supahub.com