How does Swimlane's agentic AI differ from traditional SOAR platforms in handling security incidents?
Swimlane's agentic AI goes beyond traditional SOAR by providing autonomous, adaptable, and goal-oriented AI agents that can turn complex questions into actions. These agents can reduce MTTR by up to 75% and even close cases autonomously, offering NIST-aligned AI-recommended actions with one-click triggers for ad-hoc remediation, which is a more advanced capability than standard playbook execution.
Can Swimlane Turbine integrate with proprietary or custom-built security tools that are not listed in its marketplace?
Yes, Swimlane Turbine is designed for infinite integrations. It allows integration with any API, meaning that even proprietary or custom-built security tools can be connected to the platform. The marketplace also offers a growing list of connectors built on demand at no cost, ensuring flexibility beyond pre-existing integrations.
What specific benefits does the multi-tenant platform offer to Managed Security Service Providers (MSSPs)?
For MSSPs, the multi-tenant platform enables secure scaling and management of multiple clients from a unified platform while maintaining data separation and customization requirements. It also supports co-branding, allowing MSSPs to present the platform with their own company name and logo to clients, and provides personalized client dashboards and reports to demonstrate KPIs and ROI.
How does Swimlane address the challenge of 'alert fatigue' for SOC teams?
Swimlane addresses alert fatigue by automating the triage and response to security alerts, particularly from SIEM and EDR systems. Its AI agents and playbooks can process and act on alerts, reducing the manual burden on analysts and allowing them to focus on more complex threats, effectively supercharging the existing team without needing to hire more analysts.
Beyond typical SOC functions, what are some less common enterprise-wide risk management use cases that Swimlane supports?
Beyond SOC functions like phishing and incident response, Swimlane supports enterprise-wide risk management use cases such as accelerating patching in vulnerability management, transforming multi-framework audits into GRC control for compliance, detecting malicious behavior for insider threat, securing employee offboarding processes, mitigating fraud risk, and even monitoring for abnormal activities in anti-cheat and physical security investigations.