Thena Pricing 2026
Plans, costs, and free options for Thena
Last updated: February 2, 2026
TL;DR: Thena Pricing
Pricing Model
Paid
Starting Price
$29/user/month
Free Option
No
Paid
Pricing Model
Thena is a paid tool with various pricing tiers based on features and team size. Contact them or visit their website for detailed pricing.
Visit Thena's website for current pricing
Available Plans
Starter
$29/user/month
- Up to 5 user seats
- Up to 1,000 tickets/month
- Slack & email
- AI ticket detection
- AI ticket summaries
- AI tagging
- +1 more features
Standard
$79/user/month
- Everything in Starter
- AI web chat
- AI agent studio
- MCP
- APIs
- AI auto-responses
- +2 more features
Enterprise
$119/user/month
- Everything in Standard
- AI agent custom deployments
- MS Teams
- Enterprise APIs
- Enterprise security features
- Unlimited MCP
- +3 more features
Free Alternatives to Thena
Looking for a free option? Here are some alternatives with free plans:
View all Thena alternativesThena vs Competitors: Pricing Comparison
See how Thena pricing compares to similar tools in AI for Customer Service
| Tool | Free Tier | Starting Price | Score | |
|---|---|---|---|---|
ThenaCurrent AI customer support for B2B teams, unify... | No | $29/user/month | —/100 | Details → |
 ChatwootTop Rated Open source customer engagement | Yes | $19/mo | 83/100 | Pricing → |
 Kustomer Customer service CRM platform | No | $89/mo | 83/100 | Pricing → |
 GladlyBest Value Customer service platform focused on peo... | No | $0.6/mo | 82/100 | Pricing → |
Prices shown are starting prices. Actual pricing may vary based on features and team size.
See all alternatives →Thena Pricing FAQ
How much does Thena cost?
Thena offers the following plans: Starter ($29/user/month), Standard ($79/user/month), Enterprise ($119/user/month).
Is there a free version of Thena?
Thena does not currently offer a free plan. Check their website for trial offers.
Does Thena offer a free trial?
Check Thena's official website for current trial offers.
What are cheaper alternatives to Thena?
Free or freemium alternatives include Chatwoot. View our full comparison to find the best value.
How much does Thena cost?
Thena offers three main pricing plans billed annually: Starter at $29/user/month (up to 5 users, 1,000 tickets/month), Standard at $79/user/month, and Enterprise at $119/user/month. All plans include AI as a baseline.
Is Thena free?
Yes, Thena offers a free plan with no credit card required. There is also a 30-day free trial available for the Standard plan.