Is TrustYou worth the price?
TrustYou's pricing for CXP at $75/month per property is fair for comprehensive review management.
However, CDP at $350/month and AI Agents at $115/month per property seem on the higher side, especially for smaller independent properties. This pricing structure is best suited for medium to large hotel groups and chains that can leverage the advanced features across multiple properties.
Pricing Plans
CXP
€75/$75/¥11,800 per property / month
- Centralized inbox for managing all guest reviews
- Sentiment AI for analyzing guest feedback trends
- Competitor benchmarking
- Share surveys and reviews on public platforms
- Marketing & reporting
- Keyword search
CDP
€350/$350/¥55,000 per property / month
- Multi-source data aggregation
- Unified guest profiles
- Data & merge dashboard
- Consent management
- Audience insights
- Unlimited audience segmentation
- Marketing Connectivity & Automation
AI Agents
€99/$115/¥18,070 per property / month
- Better recommendations & answers lead to more direct bookings
- Cost effective with lower operational cost
- 24/7 The one answer to your staffing problem
- Personalization leads to a better experience and more revenue
Hidden Costs & Gotchas
Per-property pricing can escalate quickly
Potential integration fees for PMS/CRM
Annual billing likely required for best rates
Which Plan Do You Need?
Hotel chains needing centralized CX
Properties focused on guest data analytics
Hotels seeking 24/7 AI guest support
How TrustYou Compares to Competitors
Compared to ReviewPro, which offers similar CXM features, TrustYou's CXP at $75/month is competitive. However, for advanced CDP features, competitors like Revinate might offer more integrated solutions at a similar or slightly lower price point, depending on the scale and specific feature set required.
TrustYou Pricing FAQ
How much does TrustYou cost?
TrustYou starts at $75/month on the CXP plan. It offers 3 paid tiers ranging from $75/month up to $115/month.
Does TrustYou have a free plan?
TrustYou does not offer a permanent free plan. Paid plans are required from day one.
What is the cheapest TrustYou paid plan?
The cheapest paid plan for TrustYou is "CXP" at $75/month. Key features include: Centralized inbox for managing all guest reviews, Sentiment AI for analyzing guest feedback trends, Competitor benchmarking.
Is there a cheaper alternative to TrustYou?
Yes. Popular alternatives to TrustYou include Hightouch, Unified.to, MonkeyLearn, Clawdbot. Free alternatives include MonkeyLearn, Clawdbot. Compare them side-by-side on Toolradar.
Cheaper alternatives to TrustYou
Direct competitors with similar features. Many offer free tiers or lower per-seat pricing.
