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Stetos.co

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Deploy AI agents to listen across voice and chat, turning conversations into structured insights.

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TL;DR - Stetos.co

  • Deploys AI agents for always-on customer listening across voice and chat.
  • Automatically synthesizes qualitative data into structured, actionable insights.
  • Enables continuous discovery and validation for product, UX, and marketing teams.
Pricing: Free plan available
Best for: Growing teams

Pros & Cons

Pros

  • Automates customer discovery and validation processes 24/7.
  • Provides quantitative data from qualitative interviews.
  • Agents adapt to user tone and ask follow-up questions, mimicking human interaction.
  • Reduces manual research hours significantly.
  • Flexible deployment options (widget or link).

Cons

  • Monthly session and voice minute limits on lower-tier plans.
  • Upload limits for monthly data on all plans.
  • Enterprise pricing requires direct contact, lacking transparency for large-scale needs.

Key Features

Always-on AI agents for voice and chat listeningNatural voice conversations with adaptive questioningInstant synthesis of qualitative data (sentiment, topic clustering, key insights)Embeddable agents (widget or link)Dynamic personality customization for agentsUser rewards and actions based on session completionSeamless export of qualitative and quantitative dataAdvanced analytics

Pricing

Freemium

Stetos.co offers a generous free tier with optional paid upgrades for advanced features.

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What is Stetos.co?

Editorial review
Stetos.co provides an insight infrastructure that deploys always-on AI agents to listen to customer interactions across voice and chat. These agents are designed to understand customer intent, ask follow-up questions, and adapt to tone, mimicking a skilled researcher rather than a rigid bot. The platform then automatically surfaces what customers truly mean, transforming every conversation into structured, actionable insight. This tool is ideal for product managers, founders, UX researchers, and marketers who need continuous customer understanding without the manual effort of traditional research methods. It helps teams validate features, uncover pain points, verify product-market fit, scale research efforts, and track brand sentiment in real-time. By automating the collection and synthesis of qualitative data, Stetos.co enables continuous discovery and rapid validation, saving hundreds of manual hours and providing a centralized repository of insights. The core functionality revolves around natural voice conversations, instant synthesis of qualitative data (including sentiment analysis and topic clustering), and flexible deployment options. Users can customize agent personalities, define user rewards, and seamlessly export both qualitative and quantitative data for further analysis.

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Stetos.co FAQ

How do Stetos.co's AI agents differ from traditional survey tools for gathering customer feedback?

Unlike traditional surveys that often rely on predefined questions and can feel impersonal, Stetos.co's AI agents engage in natural voice conversations, pausing, listening, asking follow-up questions, and adapting to the user's tone. This approach aims to mimic a skilled researcher, allowing for deeper, more organic insights that surveys might miss, and providing quantitative data from these qualitative interactions.

What kind of data can I export from Stetos.co, and in what formats?

Stetos.co allows for seamless export of both qualitative and quantitative data. While the specific formats are not detailed on the website, it mentions CSV exports are available starting from the 'Echo Basic' plan, suggesting structured data can be easily integrated into other analysis tools.

Can I customize the behavior and persona of the AI agents to match my brand?

Yes, Stetos.co offers 'Dynamic Personality' customization, allowing you to define your agent's voice, tone, and strictness. You can choose from professional and structured to casual and empathetic, ensuring the agent's interaction style aligns perfectly with your brand's voice and research objectives.

How does Stetos.co help product managers with continuous discovery and feature validation?

For product managers, Stetos.co enables continuous discovery at scale by providing real-time feature feedback and helping identify friction points organically. It quantifies qualitative feedback from user conversations, allowing for validation of new features and understanding roadmap impact without the biases often found in traditional surveys.

What are 'User Rewards & Actions' and how can they be utilized?

User Rewards & Actions allow you to define specific criteria and then deliver unique incentives, such as coupons or URLs, to users after they have completed a session with an AI agent. This feature can be used to encourage participation, thank users for their time, or drive specific post-session behaviors.

Source: stetos.co

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