TherapyNotes vs ICANotes: Which is Better in 2026?
Choosing between TherapyNotes and ICANotes comes down to understanding what each tool does best. This comparison breaks down the key differences so you can make an informed decision based on your specific needs, not marketing claims.
Bottom line: TherapyNotes is our overall pick for EHR/EMR workflows. Pick ICANotes if you need its specific feature set.
Short on time? Here's the quick answer
We've tested both tools. Here's who should pick what:
TherapyNotes
The leading EHR/EMR for behavioral health practices.
Best for you if:
- • You want to try before committing
- • All-in-one EHR/EMR for behavioral health practices.
- • Integrates scheduling, notes, billing, and patient portals.
ICANotes
The best mental health EMR & EHR software for clinical excellence and streamlined practice management.
Best for you if:
- • All-in-one mental health EMR and EHR platform with integrated practice management.
- • Features AI-powered, menu-driven templates for rapid and compliant clinical documentation.
| At a Glance |  TherapyNotes |  ICANotes |
|---|---|---|
Starts at | FreeFree tier available | $10/moTelehealth |
Best For | EHR/EMR | EHR/EMR |
Rating | 4.6/5 | 3.9/5 |
Choose TherapyNotes or ICANotes?
Choose TherapyNotes if
The leading EHR/EMR for behavioral health practices.
- Comprehensive suite of tools for behavioral health
- Streamlines administrative tasks
- User-friendly interface
Choose ICANotes if
The best mental health EMR & EHR software for clinical excellence and streamlined practice management.
- Significantly reduces note completion time to an average of 3 minutes.
- Comprehensive all-in-one platform eliminates the need for multiple separate systems.
- Designed by clinicians for behavioral health, ensuring relevant and intuitive workflows.
| Feature | TherapyNotes | ICANotes |
|---|---|---|
| Pricing Model | Freemium | Paid |
| User Rating | ★4.6/5 828 reviews | ★3.9/5 94 reviews |
| Categories | EHR/EMRPractice Management | EHR/EMRPractice Management |
In-Depth Analysis
TherapyNotes
The leading EHR/EMR for behavioral health practices.
Strengths
- +Comprehensive suite of tools for behavioral health
- +Streamlines administrative tasks
- +User-friendly interface
Weaknesses
- -The platform does not offer a free trial, requiring a subscription commitment to evaluate the full feature set.
- -The lowest-tier subscription plan is limited to a single user, which may not be cost-effective for small group practices.
- -While offering a client portal, the extent of customization options for branding or specific practice needs within the portal is not explicitly detailed, potentially limiting personalization.
Key features
ICANotes
The best mental health EMR & EHR software for clinical excellence and streamlined practice management.
Strengths
- +Significantly reduces note completion time to an average of 3 minutes.
- +Comprehensive all-in-one platform eliminates the need for multiple separate systems.
- +Designed by clinicians for behavioral health, ensuring relevant and intuitive workflows.
- +Enhances compliance with audit-ready documentation and ONC Cures Certification.
- +Strengthens client relationships through integrated communication and engagement tools.
Weaknesses
- -Specific pricing details are not publicly available without a demo or trial.
- -While AI-assisted, it still relies on menu-driven input, which might not suit all documentation styles.
Key features
Pricing: TherapyNotes vs ICANotes
| Plan | TherapyNotes | ICANotes |
|---|---|---|
| Tier 1 | Free Free | $55/mo Notes Only (Unlimited Notes) |
| Tier 2 | $10/month Basic | $75/mo Non-Prescribing (Unlimited Notes) |
| Tier 3 | $25/month Pro | $213/mo Prescribing (Unlimited Notes) |
| Tier 4 | N/A | $35/mo Notes Only (60 Notes/month) |
| Tier 5 | N/A | $45/mo Non-Prescribing (60 Notes/month) |
| Tier 6 | N/A | $138/mo Prescribing (100 Notes/month) |
| Tier 7 | N/A | $10/mo per user Telehealth |
| Tier 8 | N/A | $49/mo per user AI Scribe |
| Tier 9 | N/A | $25/mo Additional User |
| Tier 10 | N/A | $34/month Claims (Up to 100) |
| Tier 11 | N/A | $51/month Claims (Up to 150) |
| Tier 12 | N/A | $63/month Claims (Up to 185) |
| Tier 13 | N/A | $119/month Claims (Up to 350) |
Pricing verified from each vendor's public pricing page. Compare in detail on TherapyNotes pricing and ICANotes pricing.
Who Should Use What?
On a budget?
TherapyNotes has a free tier. ICANotes is paid only.
Go with: TherapyNotes
Want the highest-rated option?
TherapyNotes: 4.6/5 (828 reviews). ICANotes: 3.9/5 (94 reviews).
Go with: TherapyNotes
Value user reviews?
TherapyNotes: 828 reviews (4.6/5). ICANotes: 94 reviews (3.9/5).
Go with: TherapyNotes
3 Questions to Help You Decide
What's your budget?
TherapyNotes is freemium. ICANotes is paid. TherapyNotes lets you start free.
What's your use case?
Both are ehr/emr tools. Compare their specific features to decide.
How important are ratings?
TherapyNotes is rated higher: 4.6/5 vs 3.9/5.
Key Takeaways
TherapyNotes
- Higher user rating: 4.6/5 vs 3.9/5
- Larger review base (828 reviews)
- Free tier available
- Our pick for this comparison
ICANotes
- Choose if you want the best mental health EMR & EHR software for clinical excellence and streamlined practice management
The Bottom Line
TherapyNotes is our pick.
Frequently Asked Questions
Is TherapyNotes or ICANotes better?
TherapyNotes is rated in our evaluation. TherapyNotes is freemium and ICANotes is paid.
What are TherapyNotes and ICANotes used for?
TherapyNotes: The leading EHR/EMR for behavioral health practices.. ICANotes: The best mental health EMR & EHR software for clinical excellence and streamlined practice management..
What does TherapyNotes cost vs ICANotes?
TherapyNotes is freemium (free tier + paid plans). ICANotes is a paid tool. Visit their websites for detailed pricing.