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TL;DR - Birdeye

  • Reputation and customer experience platform
  • Review management and surveys
  • Local SEO and listings management
Pricing: Paid only
Best for: Enterprises & pros
4.7/5 across review platforms

Pros & Cons

Pros

  • Multi-location support
  • AI automation
  • 200k+ businesses use it

Cons

  • Enterprise focused

Ratings Across the Web

4.7(3,827 reviews)

Ratings aggregated from independent review platforms. Learn more

Key Features

Review managementSurveysListingsMessagingPaymentsAI marketing

Pricing Plans

Free Trial

Starter

$299/monthly

  • Review collection
  • Review monitoring
  • Basic listings
  • Limited messaging

Growth

$399/monthly

  • All Starter features
  • Advanced text messaging
  • Review campaigns
  • Customer interaction tools

Dominate

$499/monthly

  • Full feature set
  • Advanced review campaigns
  • Chatbot capabilities
  • Enhanced messaging
  • Multi-location management

What is Birdeye?

Editorial review
Birdeye is an all-in-one customer experience platform for local businesses and enterprises. Manage online reviews across Google, Facebook, and 200+ sites. Get more reviews with automated requests. Respond to reviews from one inbox. Surveys measure customer satisfaction. Webchat and messaging handle customer inquiries. Local SEO tools boost visibility. Everything you need to manage your online reputation.

Reviews

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Birdeye FAQ

Who uses Birdeye?

Over 200,000 businesses for reputation management.

Source: birdeye.com

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