Internal communications software to create, send, and track consistent, measurable communications.
Visit WebsiteTL;DR - ContactMonkey
- Create, send, and track internal emails and newsletters from Outlook/Gmail.
- Measure communication effectiveness with detailed analytics on opens, clicks, and read times.
- Integrate with Microsoft tools (Teams, SharePoint) and offer features like surveys, segmentation, and timezone sending.
Pricing: Paid only
Best for: Enterprises & pros
4.2/5 across review platforms
Pros & Cons
Pros
- Internal email analytics
- Outlook/Gmail integration
- Good for internal comms
- Template builder
- Fair pricing
Cons
- Internal emails only
- Learning curve
- Per-user pricing
- Limited features
- Less known
Ratings Across the Web
4.2(242 reviews)
Ratings aggregated from independent review platforms. Learn more
Key Features
Internal communicationsEmail trackingEmployee engagementSurvey toolsAnalyticsOutlook integration
Pricing Plans
14-day Free TrialEssential
$15/monthly
- Per user pricing
- Easy message creation
- Basic tracking
- Newsletter templates
Professional
$25/monthly
- Per user pricing
- Link tracking
- Analytics dashboards
- 200 daily email limits
Enterprise
$55/monthly
- Per user pricing
- Advanced customization
- Full integrations
- Priority support
What is ContactMonkey?
ContactMonkey is an internal communications software designed to help organizations deliver consistent and measurable communications across various channels. It enables users to create, send, and track internal emails and newsletters directly from Outlook and Gmail, eliminating the need for external tools or IT/design support. The platform offers a drag-and-drop email builder, multi-channel reach (Outlook, SMS, Teams, SharePoint), and robust analytics to measure performance through opens, clicks, and read times.
The software is ideal for internal communication specialists, HR professionals, and leaders looking to streamline their communication efforts, boost employee engagement, and demonstrate the value of their internal comms. Key features include employee surveys, custom segmentation, multi-language support, timezone sending, and the ability to edit sent links. It also integrates seamlessly with Microsoft tools and allows for bulk email sends and secure sending on behalf of executives, addressing common pain points like lack of analytics, poor personalization, and manual processes.
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ContactMonkey FAQ
Does ContactMonkey work with Outlook and Gmail?
Yes, ContactMonkey integrates directly with Microsoft Outlook and Gmail, allowing you to create and send internal communications from your existing email client without switching to a separate platform.
What analytics does ContactMonkey provide?
ContactMonkey tracks email opens, clicks, read time, device types, and engagement over time. You can see which employees and departments engage most with your communications and identify content that performs best.
Can I segment my employee audience?
Yes, ContactMonkey allows audience segmentation based on department, location, job role, or custom attributes. This enables targeted communications to specific employee groups rather than sending everything to all employees.
Does ContactMonkey support SMS?
Yes, ContactMonkey offers employee SMS communications starting from 2,500 dollars/year for reaching frontline workers, deskless employees, or for urgent communications that need immediate attention.
Is there a free trial available?
Yes, ContactMonkey offers a 14-day free trial to test email building features with no commitment required.
Source: contactmonkey.com