C
C. Woods
Employee Navigator
Pros: My insurance agent loves it!
Cons: I wish it would integrate with ADP benefits.
Reviews onG2Capterra
350 reviews trackedThe Bottom Line
- Price
- Paid plans only. Compare plans
Key facts
- Employee Navigator is a single platform for benefits administration, HR management, and compliance, used by brokers and employers.
- It integrates with numerous partners including carriers, TPAs, and payroll systems to streamline operations.
- The platform offers tiered pricing plans for brokers with features like ACA reporting, onboarding, and PTO tracking.
Pros
- Comprehensive all-in-one platform for benefits, HR, and compliance, reducing the need for multiple tools.
- Extensive integration ecosystem with numerous partners, enabling seamless data flow.
- Designed specifically for insurance brokers, with features like agency management integrations and broker analytics.
Cons
- Primarily targeted at brokers, not directly for employers without a broker relationship.
- Pricing can add up for larger client bases.
What is Employee Navigator?
Employee Navigator is a comprehensive benefits administration, HR, and compliance platform designed for insurance brokers and their employer clients. It connects a large network of employers, brokers, and partners, providing a single platform to manage benefits enrollment, ACA reporting, payroll integrations, new hire onboarding, time-off tracking, and HR management. The platform streamlines administrative tasks, reduces paperwork, and helps brokers grow their book of business by offering a unified solution for their clients.
The platform offers multiple tiers that scale from basic online enrollment and carrier integrations to advanced features like 834 EDI feeds, new hire onboarding, PTO tracking, and priority support. Employee Navigator integrates with numerous trusted partners, including carriers, TPAs, and payroll systems, and emphasizes enterprise-grade data protection with encryption, network security, and compliance governance. It is tailored for brokers who need a scalable, integrated solution to serve clients of all sizes.
Ratings Across the Web
4.6(349 reviews)
Employee Navigator holds an aggregate rating of 4.6 out of 5 from 349 reviews across G2 and Capterra, last checked September 17, 2026.
Ratings aggregated from independent review platforms. Learn more
Preview
Key Features
- Benefits administration with online enrollment and life event tracking
- ACA reporting with variable hour management, 1095/1094 reporting, and affordability calculator
- New hire onboarding and compliance task management
- Time-off (PTO) tracking and asset tracking
- Customizable plan libraries, reports, and broker/HR analytics
- Integrations with 600+ carriers, payroll, and TPA partners
- AI Plan Builds and enrollment assistance tools
- Enterprise-grade security with encryption, monitoring, and access controls
Pricing Plans
Pricing checked Sep 28, 2026
| Plan | Price | Details |
|---|---|---|
| Enhanced | Contact Sales |
+2 moreShow less
|
| Enhanced Plus | Contact Sales |
|
| Elite | Contact Sales |
+3 moreShow less
|
| Platinum | Contact Sales |
|
Is Employee Navigator worth the price?
Fair value
Employee Navigator's pricing is opaque (all tiers require contacting sales) and likely expensive for small brokers, as the feature progression from Enhanced to Platinum suggests significant cost escalation for essentials like 834 EDI and priority support.
Best for large brokers or employers needing deep carrier integrations and compliance automation.
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Employee Navigator FAQ
What types of integrations does Employee Navigator support?
Employee Navigator integrates with over 600 partners including major insurance carriers, third-party administrators (TPAs), payroll providers, and agency management systems. It also supports iFrame-based third-party apps and offers 834 EDI feeds for electronic data interchange.
How does Employee Navigator handle ACA reporting?
Employee Navigator provides ACA reporting features including variable hour management, ALE (Applicable Large Employer) calculations, affordability calculator, and generation of 1095 and 1094 forms. It automates compliance tracking and reporting for applicable large employers.
Can Employee Navigator be used for payroll processing?
Employee Navigator is not a payroll processor itself, but it integrates with modern payroll systems to sync employee data, deductions, and benefits information. This integration helps streamline payroll setup and reconciliation.
What security measures does Employee Navigator implement?
Employee Navigator uses enterprise-grade data protection including encryption at rest and in transit, network security and server hardening, administrative access control, system monitoring, logging and alerting, and a focus on security governance and risk management.
Is Employee Navigator available for direct employer use without a broker?
Employee Navigator is primarily designed for insurance brokers to manage their clients. Employers typically access the platform through their broker who sets up and manages the account. Direct employer sign-ups are not emphasized on the pricing page.
What training and support options are available for brokers?
Employee Navigator offers assigned implementation consultants, broker training sessions, a knowledge base and video library, user webinar series, and email/phone support. Higher-tier plans include priority phone support.
How does the enrollment assistance tool work?
The enrollment assistance tool, available in Elite and Platinum plans, provides calendar links, chat functionality, and additional contacts to help employees during open enrollment. It facilitates communication and guidance for benefits selection.
Can Employee Navigator track employee assets and licenses?
Yes, Employee Navigator includes asset tracking, license and certificate tracking, and education history management. These features help HR departments monitor company property and employee qualifications.
Source: employeenavigator.com