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Zenefits

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All-in-one HR platform for small businesses

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Reviews onG2Capterra
1300 reviews tracked

The Bottom Line

Entry price

From $10/mo

Biggest pro

All-in-one platform

Biggest con

Payroll is extra cost

TL;DR - Zenefits

  • All-in-one HR for small businesses
  • Benefits administration focus
  • Modern interface, affordable pricing
Pricing: Paid only
Best for: Enterprises & pros
4.1/5 across review platforms

What is Zenefits?

Editorial review
Zenefits is an HR platform designed for small and medium businesses, offering integrated HR, benefits, payroll, and compliance in one system. Founded in 2013, Zenefits pioneered the 'free HR software' model (now paid) where core HR was free and revenue came from benefits brokerage. The platform simplifies employee onboarding, PTO tracking, org charts, and document management. Zenefits competes primarily with Gusto, BambooHR, and Rippling in the SMB HR space.

Available on: Web

Pros & Cons

Pros

  • All-in-one platform
  • Modern, easy-to-use interface
  • Good for SMBs
  • Strong benefits features
  • Affordable base price

Cons

  • Payroll is extra cost
  • Customer service issues reported
  • Less customizable
  • Benefits tied to their brokerage

Ratings Across the Web

4.1(1,300 reviews)

Ratings aggregated from independent review platforms. Learn more

Preview

Key Features

HR managementBenefits administrationPayroll (add-on)Time & attendanceOnboarding workflowsDocument managementCompliance toolsMobile app

Pricing Plans

Free Trial

Essentials

$10/employee/month

Core HR

  • Employee management
  • Onboarding
  • PTO tracking
  • Document storage
  • Org chart
Most Popular

Growth

$20/employee/month

Most popular

  • Everything in Essentials
  • Compensation management
  • Performance reviews
  • People analytics
  • Custom workflows

Zen

$27/employee/month

Full suite

  • Everything in Growth
  • Employee engagement
  • Payroll included
  • Advanced analytics

How Zenefits's pricing compares

At $10/mo, Zenefits is mid-range of its 4 direct competitors ($5.25 to $49/mo across the set).

Zenefits
$10

Entry paid plan, monthly.

Reviews

4.1/5

Across 1,300 verified user reviews on Capterra, G2

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Zenefits FAQ

How much does Zenefits cost?

Zenefits Essentials starts at $10/employee/month for core HR. Growth plan is $20/employee/month. Payroll is an additional $6/employee/month add-on.

Does Zenefits include payroll?

Payroll is an add-on ($6/employee/month), not included in base plans. Many competitors like Gusto include payroll in their core product.

How does Zenefits compare to Gusto?

Gusto is better for payroll-first needs with simpler pricing. Zenefits is stronger for benefits administration and HR features. Gusto is generally easier to use; Zenefits offers more HR depth.

Source: zenefits.com