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All-in-one HR platform for small businesses

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Reviews onG2Capterra
1300 reviews tracked

The Bottom Line

Entry price

From $10/mo

Biggest pro

All-in-one platform

Biggest con

Payroll is extra cost

TL;DR - Zenefits

  • All-in-one HR for small businesses
  • Benefits administration focus
  • Modern interface, affordable pricing
Pricing: Paid only
Best for: Enterprises & pros
4.1/5 across review platforms

What is Zenefits?

Editorial review
Zenefits is an HR platform designed for small and medium businesses, offering integrated HR, benefits, payroll, and compliance in one system. Founded in 2013, Zenefits pioneered the 'free HR software' model (now paid) where core HR was free and revenue came from benefits brokerage. The platform simplifies employee onboarding, PTO tracking, org charts, and document management. Zenefits competes primarily with Gusto, BambooHR, and Rippling in the SMB HR space.

Available on: Web

Pros & Cons

Pros

  • All-in-one platform
  • Modern, easy-to-use interface
  • Good for SMBs
  • Strong benefits features
  • Affordable base price

Cons

  • Payroll is extra cost
  • Customer service issues reported
  • Less customizable
  • Benefits tied to their brokerage

Ratings Across the Web

4.1(1,300 reviews)

Ratings aggregated from independent review platforms. Learn more

Preview

Key Features

HR managementBenefits administrationPayroll (add-on)Time & attendanceOnboarding workflowsDocument managementCompliance toolsMobile app

Pricing Plans

Free Trial

Pricing checked Jul 13, 2026

Essentials

$10/employee/month

Core HR

  • Employee management
  • Onboarding
  • PTO tracking
  • Document storage
  • Org chart
Most Popular

Growth

$20/employee/month

Most popular

  • Everything in Essentials
  • Compensation management
  • Performance reviews
  • People analytics
  • Custom workflows

Zen

$27/employee/month

Full suite

  • Everything in Growth
  • Employee engagement
  • Payroll included
  • Advanced analytics

How Zenefits's pricing compares

At $10/mo, Zenefits is mid-range of its 4 direct competitors ($5.25 to $49/mo across the set).

Zenefits
$10

Entry paid plan, monthly. Pricing checked Jul 13, 2026.

Reviews

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4.1/5

Across 1,300 verified user reviews on Capterra, G2

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Zenefits FAQ

How does Zenefits streamline the employee onboarding process?

Zenefits simplifies employee onboarding by integrating it into its all-in-one HR platform. This allows businesses to manage new hires efficiently alongside other HR functions. The system also supports document management for a smoother onboarding experience.

What kind of user is Zenefits best suited for?

Zenefits is designed for small and medium businesses (SMBs) looking for an integrated HR solution. It provides a modern, easy-to-use interface that is beneficial for companies seeking to consolidate HR, benefits, payroll, and compliance into one system.

How is Zenefits priced?

Zenefits is a paid product, meaning it does not offer a permanently free tier. While it has an affordable base price, payroll functionality is available at an extra cost. Its pricing model reflects its evolution from its original 'free HR software' approach.

Can Zenefits help with compliance management?

Yes, Zenefits includes compliance as one of its core integrated features. The platform helps businesses manage their compliance needs alongside HR, benefits, and payroll. This integration aims to simplify regulatory adherence for SMBs.

What are the main trade-offs when choosing Zenefits?

A primary trade-off with Zenefits is that payroll functionality comes at an extra cost, separate from the base price. Additionally, the platform is less customizable compared to some alternatives, and its benefits features are tied to its brokerage services.

How does Zenefits compare to Gusto for HR and payroll services?

Zenefits offers an all-in-one HR platform with integrated HR, benefits, payroll, and compliance, similar to Gusto. However, Zenefits' benefits features are specifically tied to its brokerage, and payroll is an extra cost, whereas Gusto often bundles these services differently.

Source: zenefits.com