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Reviews onG2Capterra
4028 reviews tracked

The Bottom Line

Entry price

Paid plans only

Biggest pro

Payroll provider

Biggest con

UI dated

TL;DR - Paychex

  • Unified HCM platform for payroll, HR, and benefits serving small to medium businesses
  • One-click payroll processing with automated tax filing, direct deposits, and employee pre-check approval
  • Comprehensive HR suite including recruiting, onboarding, time tracking, and performance management
Pricing: Paid only
Best for: Enterprises & pros
4.2/5 across review platforms

What is Paychex?

Editorial review
Paychex is a comprehensive payroll and human resources platform serving businesses from startups to enterprises. The Paychex Flex platform provides cloud-based payroll processing, tax administration, employee benefits management, time tracking, and HR services through an integrated solution designed to simplify workforce management. The platform handles the complexity of payroll compliance including tax calculations, filings, and payments across all jurisdictions where you have employees. Beyond payroll, Paychex offers hiring and onboarding tools, retirement plan administration, health insurance options, and a learning management system for employee training and development. Paychex serves over 730,000 businesses with scalable solutions from basic payroll processing to full-service HR outsourcing through their PEO (Professional Employer Organization) offering. While pricing is customized based on company size and needs, the platform provides enterprise-grade features accessible to small businesses through tiered packages.

Pros & Cons

Pros

  • Payroll provider
  • Good for SMBs
  • HR features
  • Good support
  • Established company

Cons

  • UI dated
  • Per-employee pricing
  • Contract commitment
  • Better modern alternatives
  • Add-on pricing

Ratings Across the Web

4.2(4,028 reviews)

Ratings aggregated from independent review platforms. Learn more

Key Features

Payroll processingHR servicesBenefits administrationTime trackingRetirement plansCompliance support

Pricing Plans

Flex Essentials

$39/month

Plus $5/employee

  • Basic payroll
  • Tax filing
  • Regulatory compliance
  • HR library

Flex Select

Custom

  • Everything in Essentials
  • Additional HR tools
  • Custom quote required

Flex Pro

Custom

  • Everything in Select
  • Garnishment payments
  • QuickBooks, Xero integration
  • Employee screening
  • Unemployment insurance

How Paychex's pricing compares

At $39/mo, Paychex is mid-range of its 4 direct competitors ($5.25 to $59/mo across the set).

Paychex
$39
$59

Entry paid plan, monthly.

Reviews

4.2/5

Across 4,028 verified user reviews on G2, Capterra

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Paychex FAQ

What is Paychex used for?

Paychex is used for payroll processing, tax administration, benefits management, time tracking, HR management, hiring/onboarding, and employee training. It serves as a comprehensive workforce management platform.

How much does Paychex cost?

Paychex Flex Essentials starts at $39/month plus $5/employee. Select and Pro plans use custom pricing. SurePayroll by Paychex offers small business payroll at $29/month plus $7/employee. Contact Paychex for quotes.

What is Paychex Flex?

Paychex Flex is the cloud-based platform that provides access to payroll, HR, benefits, and workforce management tools. It offers mobile access and integrates with popular accounting software.

Does Paychex handle tax filings?

Yes, Paychex handles all payroll tax calculations, filings, and payments including federal, state, and local taxes. They guarantee accuracy and handle any tax-related issues.

What size businesses does Paychex serve?

Paychex serves businesses of all sizes from solopreneurs to enterprises. They offer scaled solutions including basic payroll, comprehensive HR packages, and full PEO services for companies wanting to outsource HR entirely.

Source: paychex.com

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