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Streamline service industry workforce management and boost employee experience

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Reviews onG2
137 reviews tracked

The Bottom Line

Entry price

Paid plans only

Biggest pro

Tailored to the unique needs of service industries

Biggest con

Primarily focused on hospitality and retail, may not suit other industries

TL;DR - Harri

  • Designed specifically for service industries like hospitality, restaurants, and retail
  • Combines HCM, workforce management, and employee engagement in one platform
  • Focuses on improving employee experience to reduce turnover and streamline operations
Pricing: Paid only
Best for: Enterprises & pros
4.3/5 across review platforms

What is Harri?

Editorial review
Harri is a human capital management (HCM) and workforce management platform built specifically for service industries such as hospitality, restaurants, and retail. It focuses on improving the employee experience by streamlining hiring, onboarding, scheduling, time tracking, payroll, and compliance. The platform is designed to help businesses manage hourly workers more effectively, reduce turnover, and ensure labor law compliance. By centralizing HR and operational tasks, Harri enables managers to create optimized schedules, track attendance in real time, and handle payroll with fewer errors. Its employee engagement features aim to foster a positive workplace culture, which is critical in high-turnover service industries. The software also provides analytics and reporting to help businesses make data-driven workforce decisions. Harri's approach is tailored to the unique needs of service-oriented businesses, offering mobile accessibility for both managers and employees, and integrating with common point-of-sale and payroll systems. The platform is designed to reduce administrative burden and improve operational efficiency.

Pros & Cons

Pros

  • Tailored to the unique needs of service industries
  • Improves employee experience and reduces turnover
  • Streamlines scheduling, time tracking, and payroll in one system

Cons

  • Primarily focused on hospitality and retail, may not suit other industries
  • May require training for managers unfamiliar with HCM software

Ratings Across the Web

4.3(137 reviews)

Ratings aggregated from independent review platforms. Learn more

Preview

Key Features

Employee scheduling and shift managementTime and attendance tracking with mobile clock-in/outPayroll integration and compliance managementHiring and onboarding tools for hourly workersEmployee engagement and communication features

Pricing

Paid

Harri offers paid plans. Visit their website for current pricing details.

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Reviews

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4.3/5

Across 137 verified user reviews on G2

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Harri FAQ

How does Harri help a restaurant chain manage hourly workers?

Harri helps restaurant chains manage hourly workers by centralizing hiring, scheduling, time tracking, and payroll in a single platform. It enables managers to create optimized schedules, track attendance in real time, and ensure compliance with labor laws, all tailored to the unique demands of the hospitality industry.

How does Harri compare to 7shifts for workforce management in hospitality?

Both Harri and 7shifts are designed for the hospitality industry, but Harri provides a more comprehensive human capital management suite that includes hiring, onboarding, and payroll. While 7shifts focuses primarily on scheduling and team communication, Harri aims to reduce turnover and improve employee experience through integrated engagement features.

What are the main limitations of Harri for businesses outside hospitality and retail?

Harri is primarily focused on service industries such as hospitality, restaurants, and retail, so it may not adequately address the needs of businesses in other sectors like manufacturing or professional services. Additionally, managers unfamiliar with HCM software might require training to fully utilize its features.

Which teams benefit most from using Harri?

Teams in service-oriented industries like hospitality, restaurants, and retail benefit most from Harri, especially those managing hourly workers. It is ideal for human resources and operations teams looking to streamline hiring, scheduling, time tracking, and payroll while reducing turnover and improving employee engagement.

How is Harri priced?

Harri is a paid product with no permanently free tier, and pricing is structured around the specific needs of the business. It is designed to be a comprehensive solution for service industry workforce management, so the cost reflects the integrated HR, scheduling, and payroll capabilities.

Can Harri integrate with existing point-of-sale and payroll systems?

Yes, Harri integrates with common point-of-sale and payroll systems to allow seamless data flow across operations. This helps reduce manual data entry and errors, enabling managers to keep scheduling, time tracking, and payroll in sync.

Does Harri offer mobile accessibility for both managers and employees?

Yes, Harri provides mobile accessibility for both managers and employees, allowing them to view schedules, clock in and out, and communicate on the go. This is particularly important for service industry workers who may not have constant access to a desktop.

Source: harri.com

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