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Enchant Pricing 2026

Plans, hidden costs, and alternatives compared

Prices last confirmed on Oct 20, 2026 on enchant.com. Same data as Markdown or JSON.

Reviews on G2
4 plans tracked Updated Oct 2026

Cite this data: Toolradar, Enchant pricing verified Oct 2026, toolradar.com/tools/enchant/pricing

Enchant starts at $5/user/month on the Advanced Security Add-On plan.

Verified Oct 2026 from the official pricing page.

Is Enchant worth the price?

Fair value

Enchant's pricing starts fairly at $20/user/month for their AI Starter tier, offering a solid set of core features.

However, essential AI capabilities are an add-on at $30 per 500 customers helped, which can quickly become expensive for growing businesses. This structure is best for small to medium-sized teams who need basic omnichannel support and are willing to pay extra for AI as their customer volume increases.

Pricing Plans

Free Trial

Enchant AI Starter

$20 / user /mo

  • Shared Inboxes
  • Knowledge Bases
  • Messengers
  • Satisfaction Ratings
  • Powerful Integrations
  • Workflow Automation
  • Reporting & Analytics
  • Enchant AI Starter

Advanced Security Add-On

$5 / user / mo

  • Single Sign On via Google Workspace or SAML
  • IP Restrictions
  • Advanced user access roles like Inbox Admins & Restricted Users

Enchant AI Standard Add-On

$30 / 500 customers helped

  • Gathers insights from multiple data sources
  • Powers AI Writer, AI Translate, AI Summarize, AI Drafts & AI Suggestions

Remove Branding Add-On

$50 / mo

  • Removes “powered by” link from Knowledge Base, Messenger and Satisfaction Ratings

Hidden Costs & Gotchas

AI features are a separate, usage-based add-on

Advanced security is an extra $5/user/month

Branding removal costs an additional $50/month

How Enchant compares

1 of 4 direct competitors offers a free plan.

Starting price and free plan: Enchant and its direct competitors
Tool Starting price Free plan
Enchant $5/user/month No
Chatwoot $19/month, billing unit not specified Yes
Gladly $0.60/month, billing unit not specified No
Flip Contact sales No
MiaRec $99/user/month No

Enchant Pricing FAQ

How much does Enchant cost?

Enchant starts at $5/user/month on the Advanced Security Add-On plan. It offers 3 paid tiers ranging from $5/user/month to $50/month.

Does Enchant have a free plan?

Enchant does not offer a permanent free plan. A free trial is available.

Does Enchant offer a free trial?

Yes. Enchant offers a free trial.

What is the cheapest Enchant paid plan?

The cheapest paid plan for Enchant is "Advanced Security Add-On" at $5/user/month. Key features include: Single Sign On via Google Workspace or SAML, IP Restrictions, Advanced user access roles like Inbox Admins & Restricted Users.

What are alternatives to Enchant?

Alternatives to Enchant include Chatwoot, Gladly, Flip, MiaRec. Chatwoot starts at $19/month, billing unit not specified; Gladly starts at $0.60/month, billing unit not specified; MiaRec starts at $99/user/month.

How much does Enchant cost for a team of 10?

For 10 users on the Advanced Security Add-On plan, Enchant is $50/month, or $600/year, at the published per-user rate.

Enchant alternatives

Direct competitors. Starting prices match the table above.

Sources

  • Official Enchant pricing: enchant.com/pricing (verified Oct 2026)
  • Cite this data: Toolradar, Enchant pricing verified Oct 2026, toolradar.com/tools/enchant/pricing
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