Exei-AI agent for E-commerce

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Automate ecommerce discovery and support across WhatsApp, voice, and web

From $17/mo, billed monthly (free plan available)

Freemium E-commerce AI Agents AI for Customer Service

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Tracked since 2026

The Bottom Line

Updated Oct 26, 2026

Best for: E-commerce stores using Shopify that want to automate product discovery, customer support, and repeat-sales campaigns.
Price: From $17/mo, billed monthly (free plan available). Compare plans

Key facts

Offers paid tiers after a 14-days trial

What is Exei-AI agent for E-commerce?

Exei offers pre-built AI Agents for ecommerce businesses, including Customer Service agent, Shopping Assistant, and Growth Agents that automates the entire customer journey from product discovery to support across WhatsApp, Voice, and Web engaging shoppers and driving sales.

Available on: API, iOS, Android, Web, Desktop

Data compiled by Toolradar Pricing checked Oct 26, 2026 · How we evaluate

Source exei.ai

Preview

Key Features

Live Shopify catalog sync and product recommendations
Automated order tracking and delivery alerts
COD order verification via voice calls and WhatsApp
WhatsApp broadcasts and automated reorder reminders
Cart recovery campaigns and customer segmentation

Pricing Plans

Free Trial

Pricing checked Oct 26, 2026. Source: exei.ai/pricing, read Oct 26, 2026

Exei-AI agent for E-commerce plans and prices, checked October 2026
Plan	Price	Details
Shopping Assistant	$42/month	Our agent guides product discovery, gives accurate product recommendations, upsells and cross-sells from your live catalog, answers questions about specifications. 2,000 AI replies included each month On-page "ASK AI" that helps answer product questions. Live Shopify catalogue sync in real time for accurate answers. +2 more Show less Guided product discovery that helps with the right product recommendations. $42/mo with annual billing, or $45/mo billed monthly
Customer Service Agent	$22/month	Cut RTO losses as our agent helps with FAQ resolution, confirms COD orders before you ship, provides 24/7 order tracking, and handles NDR follow-ups with delivery re-attempts. 1,000 AI replies /month Real-time order tracking for shipment status and delivery alerts. Automated COD confirmations via voice calls and WhatsApp. +2 more Show less NDR handling and returns to coordinate re-attempts on failed deliveries. $22/mo with annual billing, or $25/mo billed monthly
Growth Agent	$17/month	Drive repeat revenue with our agent that sends broadcast messages across WhatsApp, reaches out to inactive customers, and sends timely reorder reminders to bring past buyers back. 750 AI replies included each month Smart loyalty nudges to win back inactive customers. Targeted WhatsApp broadcasts for sales and new launches at zero markup. +2 more Show less Automated reorder reminders to prompt customers when it is time to buy again. $17/mo with annual billing, or $20/mo billed monthly
Complete Store Coverage (Recommended)	$70/month	Get All Three AI agents across your Website, WhatsApp, Instagram, Messenger, and Calls to automate your entire customer journey. Instant FAQ resolution (24/7 automated support) Product discovery (Guided catalog recommendations) Order & tracking assistance (Live status & WISMO checks) +2 more Show less COD verification calls (Pre-dispatch confirmation to cut RTO) Cart recovery (Automated high-converting nudges)
Enterprise	Contact us	Custom pricing and volume-based discounts Warehouse, ERP, helpdesk, and CRM integrations Dedicated account manager +3 more Show less Priority support Custom setups and hands-on training Annual contracts with custom payment terms

Calculate your cost View full pricing

Is Exei-AI agent for E-commerce worth the price?

Good value

Exei-AI's pricing is fair and accessible for small to mid-sized e-commerce stores, with entry tiers like the Growth Agent at $17/mo and Shopping Assistant at $42/mo offering clear value for specific use cases.

The Complete Store Coverage bundle at $70/mo is a strong deal, combining all three agents for less than the sum of individual tiers, though it lacks a free trial mention in the data. Best for Shopify merchants seeking affordable, purpose-built AI automation without enterprise complexity.

Hidden Costs & Gotchas

Complete Store Coverage

no reply quota listed

Full Exei-AI agent for E-commerce pricing: every plan, hidden costs and alternatives

How Exei-AI agent for E-commerce's pricing compares

At $17/mo, billed monthly, Exei-AI agent for E-commerce is the most affordable of its 2 comparable direct competitors.

Exei-AI agent for E-commerce

$17

Gorgias

$40

Wati

$59

Entry paid plan, monthly price, billed monthly. Pricing checked Oct 26, 2026.

Exei-AI agent for E-commerce by the numbers

Toolradar data: Exei-AI agent for E-commerce's entry paid plan ($17/mo, billed monthly) ranks #3 of 11 for price among the AI for Customer Service tools with a verified entry price and no stated unit, where the median is $29.99/mo. As of Oct 2026.

Exei-AI agent for E-commerce compared with 24 AI for Customer Service tools on Toolradar, as of Oct 2026
Metric	Exei-AI agent for E-commerce	Peer median	Position (1 is best)
Entry paid plan	$17/mo, billed monthly	$29.99/mo	#3 of 11 tools with no stated price unit, verified price
Free plan	Yes	14 of 24 have one	n/a
Integrations listed	4	3	#2 of 9 (joint) tools with at least one integration recorded

Each position is counted among the tools that have data for that row, as noted under it. A lower entry price ranks higher; prices are read on vendor pages and compared only with tools priced on the same basis. All AI for Customer Service data · How we compute this. Advertising and placement fees are not inputs to any position.

Cite this: Toolradar, “Exei-AI agent for E-commerce by the numbers”, Oct 2026.

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Best Exei-AI agent for E-commerce Alternatives

Top alternatives based on features, pricing, and user needs.

Gorgias Paid

Customer support built for e-commerce, with deep store integration

4.6

Wati Paid

WhatsApp engagement platform for businesses

4.6

Rep AI Paid

Turn your store into an AI-powered sales and support agent

4.9

See all e-commerce tools →

Still deciding?

Most buyers shortlist 2 or 3 tools before committing. Pull a side-by-side comparison or browse the full alternatives shortlist below.

Exei-AI agent for E-commerce vs Gorgias Head-to-head: features, pricing, who wins Exei-AI agent for E-commerce vs Wati Head-to-head: features, pricing, who wins Exei-AI agent for E-commerce vs Rep AI Head-to-head: features, pricing, who wins

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Exei-AI agent for E-commerce FAQ

How does Exei automate the customer journey for ecommerce?

Exei provides pre-built AI Agents that automate the entire customer journey from product discovery to support across WhatsApp, voice, and web. It includes Customer Service, Shopping Assistant, and Growth Agents to engage shoppers and drive sales.

How does Exei compare to Gorgias?

Gorgias is a direct competitor, but Exei differentiates by offering pre-built AI Agents for ecommerce across WhatsApp, voice, and web, including Customer Service, Shopping Assistant, and Growth Agents. Its agents cover product discovery as well as support.

Does Exei include a free tier?

Yes, Exei is available on a free tier, with paid plans for more usage and features. The free tier provides access to the platform, while teams with higher usage or advanced feature needs will require a paid plan.

How is Exei priced?

Exei uses a freemium pricing model. It is available on a free tier, and paid plans provide more usage and features.

What kind of user does Exei fit best?

Exei fits ecommerce businesses that want to automate customer engagement and support across WhatsApp, voice, and web. It is suitable for teams looking to cover the full journey from product discovery to post-sale support with AI agents.

Can Exei agents handle both customer service and sales?

Yes, Exei offers dedicated Customer Service and Shopping Assistant agents, plus Growth Agents that automate the entire ecommerce customer journey. These pre-built agents engage shoppers and are designed to drive sales while supporting customers.

Which communication channels does Exei support?

Exei agents operate across WhatsApp, voice, and web. This lets ecommerce businesses meet shoppers on messaging, voice, and website touchpoints.

How does Exei-AI agent for E-commerce pricing compare with other AI for Customer Service tools?

Exei-AI agent for E-commerce's entry paid plan ($17/mo, billed monthly) ranks #3 of 11 for price among the AI for Customer Service tools with a verified entry price and no stated unit, where the median is $29.99/mo. Prices are read on each vendor's own pricing page and compared only with tools priced on the same basis. Source: Toolradar, Oct 2026.

Source: exei.ai

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