Hellonext
UnclaimedThe unified platform to capture, analyze, and act on customer feedback for modern product teams.
Visit WebsiteTL;DR - Hellonext
- Centralizes customer feedback from multiple channels using AI for organization.
- Provides tools for building and prioritizing product roadmaps with stakeholder alignment.
- Facilitates closing the loop with users through release notes and a knowledge base.
Pricing: Free plan available
Best for: Growing teams
4.3/5 across review platforms
Pros & Cons
Pros
- Unifies fragmented workflows by centralizing feedback, roadmaps, and announcements.
- Leverages AI to process feedback, merge duplicates, and categorize insights efficiently.
- Offers robust roadmap planning with various views and prioritization frameworks.
- Provides comprehensive tools for closing the loop with users, enhancing feature adoption.
- Highly customizable with branding options, custom domains, and extensive integrations.
Cons
- Pricing for additional boards and seats can add up for growing teams.
- Some advanced features like User Segmentation, API Access, and SSO are only available in higher-tier plans.
Ratings Across the Web
4.3(67 reviews)
Ratings aggregated from independent review platforms. Learn more
Key Features
Feedback BoardsForms & SurveysAI-powered Duplicate Merging & Signal ExtractionSmart Categorization (by product area, sentiment, priority)Customizable Forms with Drag-and-Drop BuilderOmnichannel Feedback Collection (email, widgets, embeds)Response Analytics & VisualizationClosed-Loop Workflow (feedback to roadmap linking)
Pricing Plans
Free TrialFree
Free
- 2 Boards
- 2 Team Members
- 3 Roadmaps
- Custom Domain
- 60 Knowledge Base Articles
- Guest Actions
- Widgets & Embeds
- Mobile App Access
Starter
$60/month
- Access to all 5 modules
- 5 Boards +$15/mo for additional
- 5 Seats +$15/mo for additional
- 3 Integrations
- All AI Features
- Brand customization
- Custom Domains & Email SMTP
- New features every week
Growth
$120/month
- Everything in Starter plan
- 10 Boards +$15/mo for additional
- 10 Seats +$15/mo for additional
- 5 Integrations
- User Segmentation
- API Access
- Whitelabeling
- Single Sign On (SSO)
Business
$250/month
- Everything in Growth
- Dedicated CSM
- Access to Dev Hours
- Unlimited Boards
- 15 Seats +$15/mo for additional
- Unlimited Integrations
- Salesforce Integration
- API & Webhook Access
- Whitelisted Domains
What is Hellonext?
FeatureOS (formerly Hellonext) is a comprehensive customer feedback platform designed for modern product teams. It centralizes customer input from various channels, helps plan product roadmaps, and facilitates closing the loop with users through announcements. The platform aims to eliminate fragmented workflows by bringing feedback, product decisions, and release updates into one unified flow.
It enables teams to capture customer signals through feedback boards, forms, and surveys, leveraging AI to merge duplicates and categorize insights. Product managers can build and prioritize roadmaps using built-in frameworks, keeping stakeholders aligned. Furthermore, FeatureOS helps drive feature adoption by allowing teams to announce new features and improvements with customizable release notes and a knowledge base, ensuring users are always informed.
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Hellonext FAQ
How does FeatureOS help in managing duplicate feedback submissions?
FeatureOS utilizes AI to automatically merge duplicate feedback submissions. This helps in turning noise into clear signals and centralizing input from various channels effectively.
What prioritization frameworks are integrated into FeatureOS for roadmap planning?
FeatureOS includes built-in frameworks such as R.I.C.E. and Value vs. Effort for data-driven prioritization. These frameworks help teams build what matters most and align stakeholders.
Can FeatureOS integrate with existing project management tools like Jira and Linear?
Yes, FeatureOS offers deep, native two-way synchronization with tools like Jira and Linear. This ensures that your roadmap updates automatically and keeps your team in sync.
What kind of AI capabilities are included in the Growth plan?
The Growth plan includes all AI features, such as AI-powered feedback analysis and smart categorization. It offers over 20 AI features to enhance feedback management.
Does FeatureOS support multiple languages for its user interface and content?
Yes, FeatureOS supports over 8 global languages, with the list continuously growing. This allows teams to reach a global audience with their changelogs and help centers.
How does FeatureOS facilitate in-app notifications for new releases?
FeatureOS allows you to bring release notes directly into your product through in-app notifications. This ensures users are reached exactly where they work, driving feature adoption.
Source: hellonext.co