HubSpot Chat
UnclaimedEngage website visitors in real time to convert leads, close deals, and provide better customer support.
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TL;DR - HubSpot Chat
- Connect with website visitors in real-time for sales and support.
- Automate conversations with a free, no-code chatbot builder.
- Integrates with HubSpot CRM for full context of customer interactions.
Pricing: Free plan available
Best for: Growing teams
Pros & Cons
Pros
- Free and premium features available, including a free chatbot builder.
- Seamless integration with HubSpot's free CRM provides full customer context.
- Automates lead qualification, meeting booking, and common question answering.
- Customizable to match brand aesthetics and target specific audiences.
- Mobile accessibility and Slack integration allow for flexible team communication.
Cons
- Requires integration with HubSpot CRM for full benefits, which might not suit all businesses.
- Specific advanced features might be locked behind premium tiers.
- The content does not explicitly mention any cons.
Key Features
Real-time live chat with website visitorsChatbot builder (no coding required)Automated conversation routing (sales, service, leads)Customizable live chat widget (logo, parameters)Targeted welcome messages for different web pages/segmentsIntegration with HubSpot's free CRM (universal inbox, chat history logging)Mobile app support for on-the-go conversationsSlack integration for notifications and responses
Pricing Plans
Free TrialFree
Free
- 1 user
- 1 project
- 100 MB storage
- Basic features
Basic
$10/month
- 5 users
- 5 projects
- 1 GB storage
- Advanced features
Pro
$25/month
- Unlimited users
- Unlimited projects
- 10 GB storage
- All features
- Priority support
About HubSpot Chat
By Toolradar Team·
HubSpot Chat is a live chat software designed to help businesses connect with their website visitors instantly. It enables sales, service, and marketing teams to engage prospects and customers in real-time conversations, facilitating lead conversion, deal closing, and enhanced customer support. The tool integrates seamlessly with HubSpot's free CRM, ensuring that all chat interactions are logged and provide comprehensive context for your team.
This live chat solution is ideal for businesses looking to improve their online engagement and streamline communication. It offers features like automated chat routing, a no-code chatbot builder for qualifying leads and answering common questions, and mobile accessibility through the HubSpot app and Slack integration. Users can customize the chat widget to match their brand and set targeted welcome messages, making it a versatile tool for various customer-facing operations.
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HubSpot Chat FAQ
What is HubSpot Chat?
HubSpot Chat is a live chat software that allows companies to engage with website visitors in real-time. It helps customer-facing teams connect with prospects and customers directly and quickly, facilitating lead conversion, deal closing, and customer support. It includes built-in chatbots and automation, and integrates with HubSpot's free CRM to log chat history and provide context.
How much does HubSpot Chat cost?
HubSpot Chat offers both free and premium features. The core live chat tool and chatbot builder are available for free, with no credit card required to get started.
Is HubSpot Chat free?
Yes, HubSpot Chat has a free tier that includes the live chat software and a chatbot builder. Premium features are also available.
Who is HubSpot Chat for?
HubSpot Chat is for businesses of all sizes looking to improve their online engagement, convert leads, close deals, and provide better customer support. It's particularly useful for sales, service, and marketing teams who need to communicate with website visitors in real-time and leverage customer context from a CRM.
Source: hubspot.com