Kennel Connection
UnclaimedComprehensive software for managing pet boarding, daycare, grooming, and other pet care services.
Visit WebsiteTL;DR - Kennel Connection
- Manages pet boarding, daycare, grooming, and other pet services.
- Offers flexible cloud, hybrid, and offline deployment options.
- Includes online booking, integrated payments, and two-way SMS communication.
Pricing: Paid only
Best for: Enterprises & pros
4.5/5 across review platforms
Pros & Cons
Pros
- Offers flexible deployment options including cloud, hybrid, and offline desktop access.
- Provides comprehensive features for various pet care services beyond just boarding.
- Includes integrated payment solutions like Text-To-Pay and in-house processing.
- Features robust client communication tools such as unlimited two-way SMS and mass texting.
- Backed by 30 years of industry experience and dedicated customer support.
Cons
- Pricing is not transparent for all plans, requiring contact for corporate and VoIP options.
- Specific details on integration with third-party tools are not explicitly listed.
- The comparison chart only highlights features where Kennel Connection excels, not a full feature-by-feature comparison with competitors.
Ratings Across the Web
4.5(83 reviews)
Ratings aggregated from independent review platforms. Learn more
Key Features
Client and Pet Management (unlimited records, contracts, alerts)Advanced Scheduling (calendar views, waitlists, holiday pricing)Integrated Payments (Text-To-Pay, in-house credit card processing)Unlimited 2-Way SMS (reminders, review prompts, mass texts)Online Booking and Client PortalEmployee Management (schedules, access control, commission reports)Inventory and Retail Management (stock levels, barcodes, sales tracking)Financial Tools and Reporting (invoicing, loyalty programs, hundreds of reports)
Pricing Plans
Free TrialKC Cloud
$149/month
- Unlimited Modules
- VIP Onboarding & Support
- Pet Parent Portal
- Online Booking
- Secure Data Storage
- Core KC Features
Hello-Groom
$69/month
- Grooming Module
- VIP Onboarding & Support
- Pet Parent Portal
- Online Booking
- Secure Data Storage
- Core KC Features
Hybrid Online & Offline Access
$149/month
- Unlimited Modules
- VIP Onboarding & Support
- Pet Parent Portal
- Online Booking
- Core KC Features
Desktop Offline Access Only
$89+/month
- Multiple Plans Available
- VIP Onboarding & Support
- Local Database
- Multi-Station Compatible
- Core KC Features
2-Way SMS
$50/month
- Unlimited 2-Way SMS
- Picture Messages
- Automated Reminders
- Text-To-Pay
- Review Requests
- After Hours Auto Response
- Text Forwarding
VoIP
Contact for Pricing
- Automated Call Routing
- Customizable Greetings
- Automated Surveys
- Unlimited Ring Groups
- Custom Hold Messages
- Call Forwarding
- 24/7 Support
Corporate
Contact for Pricing
- Unlimited Modules
- VIP Onboarding & Support
- Consolidated Reporting
- Pet Parent Portal
- Online Booking
- Secure Data Storage
- Core KC Features
What is Kennel Connection?
Kennel Connection is a robust software solution designed for pet care businesses, including boarding facilities, daycares, groomers, trainers, retail operations, and pet sitting services. It streamlines daily operations, allowing businesses to focus on providing high-quality pet care. The software offers flexible deployment options, including full cloud, hybrid, and desktop offline access, catering to various operational needs and internet availability.
This platform empowers pet care professionals with tools for client and pet management, advanced scheduling, integrated payments, and enhanced communication. It aims to reduce administrative burdens, increase revenue through online booking and add-on services, and improve client engagement with features like automated reminders and two-way SMS messaging. Kennel Connection also provides extensive reporting and employee management capabilities, making it a comprehensive solution for managing all aspects of a pet care business.
Reviews
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Kennel Connection FAQ
How does Kennel Connection handle data synchronization for businesses operating with the hybrid online and offline access plan?
The hybrid plan allows businesses to work offline when internet access is unreliable and then synchronize data once connectivity is restored. This ensures continuous operation and data integrity, combining the benefits of local access with cloud-based features.
Can Kennel Connection be configured to manage multiple distinct pet care businesses under a single corporate umbrella, including consolidated reporting?
Yes, the Corporate plan is specifically designed for large franchises or businesses with multiple locations. It includes unlimited modules, VIP onboarding, and consolidated reporting to provide a unified view across all operations.
What specific capabilities does the 'Undo Buttons' feature offer, and how does it compare to standard data recovery or revision history functions?
The 'Undo Buttons' feature provides an immediate way to reverse recent actions within the software, offering a quick correction mechanism for common operational errors. This is distinct from more complex data recovery or comprehensive revision history, focusing on user-friendly, real-time error correction.
Beyond basic appointment reminders, what advanced functionalities does the unlimited 2-way SMS feature provide for client engagement and operational efficiency?
The unlimited 2-way SMS feature extends beyond reminders to include Text-To-Pay, automated review prompts, after-hours auto-responses, and text forwarding. It also supports mass SMS marketing, allowing targeted communication based on client filters like zip code or service type.
How does Kennel Connection's in-house credit card processing differ from third-party payment integrations, particularly regarding security and employee responsibility?
Kennel Connection's in-house credit card processing, including Text-To-Pay, allows secure storage of client credit card information for seamless transactions without employees directly handling card numbers. This reduces employee responsibility and enhances security compared to external payment gateways.
Source: kennelconnection.com