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Kennel Connection

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Comprehensive software for managing pet boarding, daycare, grooming, and other pet care services.

From $50/mo, billed monthly, free trial Visit Website
Reviews on G2
4 reviews tracked

The Bottom Line

Price
From $50/mo, billed monthly, free trial. Compare plans

Key facts

  • Manages pet boarding, daycare, grooming, and other pet services.
  • Offers flexible cloud, hybrid, and offline deployment options.
  • Includes online booking, integrated payments, and two-way SMS communication.

Pros

  • Offers flexible deployment options including cloud, hybrid, and offline desktop access.
  • Provides comprehensive features for various pet care services beyond just boarding.
  • Includes integrated payment solutions like Text-To-Pay and in-house processing.
  • Features robust client communication tools such as unlimited two-way SMS and mass texting.
  • Backed by 30 years of industry experience and dedicated customer support.

Cons

  • Pricing is not transparent for all plans, requiring contact for corporate and VoIP options.
  • Specific details on integration with third-party tools are not explicitly listed.
  • The comparison chart only highlights features where Kennel Connection excels, not a full feature-by-feature comparison with competitors.

What is Kennel Connection?

Kennel Connection is a robust software solution designed for pet care businesses, including boarding facilities, daycares, groomers, trainers, retail operations, and pet sitting services. It streamlines daily operations, allowing businesses to focus on providing high-quality pet care. The software offers flexible deployment options, including full cloud, hybrid, and desktop offline access, catering to various operational needs and internet availability. This platform empowers pet care professionals with tools for client and pet management, advanced scheduling, integrated payments, and enhanced communication. It aims to reduce administrative burdens, increase revenue through online booking and add-on services, and improve client engagement with features like automated reminders and two-way SMS messaging. Kennel Connection also provides extensive reporting and employee management capabilities, making it a comprehensive solution for managing all aspects of a pet care business.

Available on: Web

Ratings Across the Web

4.8 (4 reviews)

Kennel Connection holds an aggregate rating of 4.8 out of 5 from 4 reviews across G2, last checked September 17, 2026.

Ratings aggregated from independent review platforms. Learn more

Key Features

  • Client and Pet Management (unlimited records, contracts, alerts)
  • Advanced Scheduling (calendar views, waitlists, holiday pricing)
  • Integrated Payments (Text-To-Pay, in-house credit card processing)
  • Unlimited 2-Way SMS (reminders, review prompts, mass texts)
  • Online Booking and Client Portal
  • Employee Management (schedules, access control, commission reports)
  • Inventory and Retail Management (stock levels, barcodes, sales tracking)
  • Financial Tools and Reporting (invoicing, loyalty programs, hundreds of reports)

Pricing Plans

Free Trial

Pricing checked Oct 21, 2026. Source: kennelconnection.com/pricing, read Oct 21, 2026

Kennel Connection plans and prices, checked October 2026
Plan Price Details
KC Cloud

$149 / month

  • Unlimited Modules
  • VIP Onboarding & Support
  • Pet Parent Portal
+3 more
  • Online Booking
  • Secure Data Storage
  • Core KC Features
Hello-Groom

$69 / month

  • Grooming Module
  • VIP Onboarding & Support
  • Pet Parent Portal
+3 more
  • Online Booking
  • Secure Data Storage
  • Core KC Features
Hybrid Online & Offline Access

$149 / month

  • Unlimited Modules
  • VIP Onboarding & Support
  • Pet Parent Portal
+2 more
  • Online Booking
  • Core KC Features
Desktop Offline Access Only

$89+/month

  • Multiple Plans Available
  • VIP Onboarding & Support
  • Local Database
+2 more
  • Multi-Station Compatible
  • Core KC Features
2-Way SMS

$50 / month

  • Unlimited 2-Way SMS
  • Picture Messages
  • Automated Reminders
+4 more
  • Text-To-Pay
  • Review Requests
  • After Hours Auto Response
  • Text Forwarding
VoIP

Contact for Pricing

  • Automated Call Routing
  • Customizable Greetings
  • Automated Surveys
+4 more
  • Unlimited Ring Groups
  • Custom Hold Messages
  • Call Forwarding
  • 24/7 Support
Corporate

Contact for Pricing

  • Unlimited Modules
  • VIP Onboarding & Support
  • Consolidated Reporting
+4 more
  • Pet Parent Portal
  • Online Booking
  • Secure Data Storage
  • Core KC Features

Is Kennel Connection worth the price?

Good value

Kennel Connection's pricing is fair for comprehensive pet care management, with the KC Cloud and Hybrid Online & Offline Access tiers both at $149/month offering unlimited modules.

The Hello-Groom tier at $69/month is a good value for grooming-specific businesses. It's best for established pet care businesses needing robust, integrated software solutions.

Hidden Costs & Gotchas

2-Way SMS is an additional $50/month.

Desktop Offline Access starts at $89+, implying potential higher costs.

Full Kennel Connection pricing: every plan, hidden costs and alternatives

How Kennel Connection's pricing compares

At $50/mo, billed monthly, Kennel Connection is mid-range of its 2 comparable direct competitors ($49 to $79/mo across the set).

Kennel Connection
$50

Not ranked, different unit or currency: Tekmetric $199/mo flat, whole organisation, billed monthly; Gingr $109/mo, billed yearly.

Entry paid plan, monthly price, billed monthly. Pricing checked Oct 21, 2026.

Email me when Kennel Connection changes its price

One email per change, found on the vendor's own pricing page. Unsubscribe any time.

Kennel Connection by the numbers

Toolradar data: Kennel Connection's entry paid plan ($50/mo, billed monthly) ranks #24 of 54 for price among the Practice Management tools with a verified entry price and no stated unit, where the median is $63.24/mo. As of Nov 2026.

Kennel Connection compared with 180 Practice Management tools on Toolradar, as of Nov 2026
Metric Kennel Connection Peer median Position (1 is best)
Entry paid plan $50/mo, billed monthly $63.24/mo #24 of 54 tools with no stated price unit, verified price
Free plan No 24% have one n/a
Listed as an alternative to 5 tools 4 #64 of 180 (joint)

Listed as an alternative to: #64 on 2026-10-16 to #64 on 2026-11-02 (rank among 180 tools, 1 is best).

Each position is counted among the tools that have data for that row, as noted under it. A lower entry price ranks higher; prices are read on vendor pages and compared only with tools priced on the same basis. All Practice Management data · How we compute this. Advertising and placement fees are not inputs to any position.

Cite this: Toolradar, “Kennel Connection by the numbers”, Nov 2026.

Reviews

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Kennel Connection FAQ

How does Kennel Connection handle data synchronization for businesses operating with the hybrid online and offline access plan?

The hybrid plan allows businesses to work offline when internet access is unreliable and then synchronize data once connectivity is restored. This ensures continuous operation and data integrity, combining the benefits of local access with cloud-based features.

Can Kennel Connection be configured to manage multiple distinct pet care businesses under a single corporate umbrella, including consolidated reporting?

Yes, the Corporate plan is specifically designed for large franchises or businesses with multiple locations. It includes unlimited modules, VIP onboarding, and consolidated reporting to provide a unified view across all operations.

What specific capabilities does the 'Undo Buttons' feature offer, and how does it compare to standard data recovery or revision history functions?

The 'Undo Buttons' feature provides an immediate way to reverse recent actions within the software, offering a quick correction mechanism for common operational errors. This is distinct from more complex data recovery or comprehensive revision history, focusing on user-friendly, real-time error correction.

Beyond basic appointment reminders, what advanced functionalities does the unlimited 2-way SMS feature provide for client engagement and operational efficiency?

The unlimited 2-way SMS feature extends beyond reminders to include Text-To-Pay, automated review prompts, after-hours auto-responses, and text forwarding. It also supports mass SMS marketing, allowing targeted communication based on client filters like zip code or service type.

How does Kennel Connection's in-house credit card processing differ from third-party payment integrations, particularly regarding security and employee responsibility?

Kennel Connection's in-house credit card processing, including Text-To-Pay, allows secure storage of client credit card information for seamless transactions without employees directly handling card numbers. This reduces employee responsibility and enhances security compared to external payment gateways.

How does Kennel Connection pricing compare with other Practice Management tools?

Kennel Connection's entry paid plan ($50/mo, billed monthly) ranks #24 of 54 for price among the Practice Management tools with a verified entry price and no stated unit, where the median is $63.24/mo. Prices are read on each vendor's own pricing page and compared only with tools priced on the same basis. Source: Toolradar, Nov 2026.

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