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PepoChat

Claimed

Answer from your content, check orders, book meetings, and hand off to your team

From $39/mo, billed monthly (free plan available)
Freemium Customer Support Chatbots AI for Customer Service
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Tracked since 2026

The Bottom Line

Best for
SaaS and e-commerce support teams that want a website agent to answer questions and handle routine requests.
Price
From $39/mo, billed monthly (free plan available). Compare plans

Key facts

  • Free plan with 200 AI replies a month; offers paid tiers
  • Prebuilt actions for Shopify, WooCommerce, Stripe, Zendesk and Jira
  • WordPress plugin, hosted chat page and voice calls included on every plan

Not for

Teams that need a full helpdesk or ticketing system rather than a website chat agent

What is PepoChat?

AI support agent for your website. It answers from your own content, checks orders and billing, books meetings and hands off to your team. Free plan with 200 AI replies a month.

Available on: Web

Data compiled by Toolradar Pricing checked · How we evaluate
Source pepochat.com

Preview

Key Features

  • Answers visitor questions from website content and uploaded documents
  • Looks up orders in Shopify and WooCommerce
  • Checks order, subscription and billing status in Stripe
  • Creates tickets in helpdesks and Jira
  • Books meetings and hands conversations to a human inbox

Pricing Plans

Pricing checked Nov 7, 2026. Source: pepochat.com/pricing, read Nov 7, 2026

PepoChat plans and prices, checked November 2026
Plan Price Details
Free

$0

For trying it on one website

  • 200 AI replies per month
  • 5 knowledge sources
  • 1 member
+2 more
  • Slack and webhook lead alerts
  • $0 forever
Starter

$39/month

For small teams

  • 2,000 AI replies per month, then $10 per 1,000
  • Unlimited knowledge sources
  • 3 members, extra seats $15/month each
+1 more
  • New-lead emails to the team
Growth

$149/month

For growing support teams

  • 10,000 AI replies per month, then $10 per 1,000
  • Unlimited knowledge sources
  • 10 members, extra seats $15/month each
+2 more
  • Remove PepoChat branding from the widget
  • Priority support
Calculate your cost View full pricing

Is PepoChat worth the price?

Good value

PepoChat's pricing is fair and competitive for small to mid-size teams.

The Free tier is generous for testing, Starter at $39/month offers solid value for small teams, and Growth at $149/month is reasonable for growing support teams with overage at $10 per 1,000 replies. Best for businesses seeking a simple, affordable AI chatbot without enterprise complexity.

Hidden Costs & Gotchas

$15/month per extra seat beyond included members

$10 per 1,000 additional AI replies beyond monthly allowance

Full PepoChat pricing: every plan, hidden costs and alternatives

How PepoChat's pricing compares

At $39/mo, billed monthly, PepoChat is the most premium of its 3 comparable direct competitors.

Intercom
$29
Re:amaze
$29
Kommunicate
$34
PepoChat
$39

Not ranked, different unit or currency: Tidio $24.17/mo flat, whole organisation, billed yearly; Crisp $45/mo flat, whole organisation, billed monthly; Richpanel $99/seat/mo, billed yearly.

Entry paid plan, monthly price, billed monthly. Pricing checked Nov 7, 2026.

Email me when PepoChat changes its price

One email per change, found on the vendor's own pricing page. Unsubscribe any time.

PepoChat by the numbers

Toolradar data: PepoChat's entry paid plan ($39/mo, billed monthly) ranks #9 of 14 (joint) for price among the AI for Customer Service tools with a verified entry price and no stated unit, where the median is $30/mo. As of Nov 2026.

PepoChat compared with 34 AI for Customer Service tools on Toolradar, as of Nov 2026
Metric PepoChat Peer median Position (1 is best)
Entry paid plan $39/mo, billed monthly $30/mo #9 of 14 (joint) tools with no stated price unit, verified price
Free plan Yes 14 of 34 have one n/a
Integrations listed 5 4 #1 of 14 (joint) tools with at least one integration recorded

Each position is counted among the tools that have data for that row, as noted under it. A lower entry price ranks higher; prices are read on vendor pages and compared only with tools priced on the same basis. All AI for Customer Service data · How we compute this. Advertising and placement fees are not inputs to any position.

Cite this: Toolradar, “PepoChat by the numbers”, Nov 2026.

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Best PepoChat Alternatives

Top alternatives based on features, pricing, and user needs.

View full list →
Intercom logo
Intercom Paid

AI-first customer service platform

4.5
Tidio logo
Tidio Freemium

Live chat, AI chatbots, and email to convert visitors

4.6
Crisp logo
Crisp Freemium

All-in-one customer messaging: chat, bots, CRM

4.5
Ada logo
Ada Freemium

Automate customer interactions with an AI-powered chatbot platform.

4.6
Richpanel logo
Richpanel Paid

AI-powered customer service platform for e-commerce to cut costs, boost agent productivity, and delight customers.

4.7
Re:amaze logo
Re:amaze Paid

Customer service and live chat for e-commerce brands

3.4
Kommunicate logo
Kommunicate Paid

AI + Human Customer Service Automation Platform for seamless support across all channels.

4.6
Chatbase logo
Chatbase Paid

Build custom AI chatbots trained on your data

4.8
See all customer support tools →

Still deciding?

Most buyers shortlist 2 or 3 tools before committing. Pull a side-by-side comparison or browse the full alternatives shortlist below.

All PepoChat alternatives 8+ tools ranked, pricing + verdict per pick PepoChat vs Intercom Head-to-head: features, pricing, who wins PepoChat vs Tidio Head-to-head: features, pricing, who wins PepoChat vs Crisp Head-to-head: features, pricing, who wins

Explore More

PepoChat FAQ

How does PepoChat handle order and billing inquiries from customers?

PepoChat can check orders and billing information directly from your integrated systems. This allows the AI support agent to answer common transactional questions without human intervention. It reduces the workload on your team by resolving these requests automatically.

How does PepoChat compare to Tidio for website customer support?

Both PepoChat and Tidio offer AI chatbots for customer support, but PepoChat includes built-in capabilities to check orders, book meetings, and hand off conversations to your team. Tidio focuses more on live chat and chatbot automation without these specific workflow integrations. PepoChat’s free tier with 200 AI replies per month also provides a lower-cost entry point for testing.

Which teams benefit most from using PepoChat on their website?

Teams that handle customer support, order management, and meeting scheduling will benefit most from PepoChat. It is especially useful for small to medium-sized businesses that want to automate routine inquiries and free up staff for complex issues. The handoff feature also suits teams that need to escalate conversations to human agents seamlessly.

How is PepoChat priced for businesses that need more than the free tier?

PepoChat is available on a free tier that includes 200 AI replies per month. Paid plans are available for higher usage volumes and additional features, though specific pricing details are not listed here. The pricing model scales with your needs, allowing you to upgrade as your support volume grows.

Can PepoChat book meetings directly through the chat interface?

Yes, PepoChat can book meetings directly from the chat widget on your website. This feature allows customers to schedule appointments without leaving the conversation. It integrates with your calendar system to manage availability and confirm bookings automatically.

Does PepoChat allow handoff to a human team member during a conversation?

Yes, PepoChat can hand off conversations to your team when the AI cannot resolve an issue or when a customer requests human assistance. This ensures a smooth transition without losing context. It helps maintain service quality while still leveraging automation for simpler queries.

What kind of content does PepoChat use to generate answers for customers?

PepoChat answers questions based on your own content, such as documentation, FAQs, or knowledge base articles. You provide the source material, and the AI uses it to generate accurate responses. This ensures that answers are tailored to your specific products and services.

How does PepoChat pricing compare with other AI for Customer Service tools?

PepoChat's entry paid plan ($39/mo, billed monthly) ranks #9 of 14 (joint) for price among the AI for Customer Service tools with a verified entry price and no stated unit, where the median is $30/mo. Prices are read on each vendor's own pricing page and compared only with tools priced on the same basis. Source: Toolradar, Nov 2026.

Does PepoChat have a promo code or discount code?

As of November 7, 2026, Toolradar has no PepoChat promo code, coupon or discount code on file. PepoChat's own pricing page (https://pepochat.com/pricing, read November 7, 2026) does list a free plan, so you can start without a code. Offers change, so confirm the terms at checkout.

Source: pepochat.com

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