The shared business phone and inbox for teams to manage calls, texts, and customer conversations.
From $19/mo, free trialVisit WebsiteReviews onG2
3412 reviews trackedThe Bottom Line
- Price
- From $19/mo, free trial. Compare plans
Key facts
- Unified platform for business calls, texts, and customer conversations.
- AI-powered features like Sona agent and call summaries prevent missed opportunities.
- Shared numbers and advanced routing improve team collaboration and customer experience.
Pros
- Ensures no customer calls or texts are missed, even after hours.
- Provides a unified inbox for all customer communication history.
- AI features automate tasks and provide context for better customer service.
- Facilitates team collaboration on customer interactions.
- Offers robust integrations with popular business tools.
Cons
- Requires internet access for full functionality across devices.
- International texting rates may vary for countries outside US/Canada.
What is Quo?
Quo provides a comprehensive business phone system designed for startups and small businesses, enabling teams to manage all customer communications from a single platform. It offers shared business numbers, advanced call routing, and AI-powered features to ensure no customer interaction is missed, even after hours. The system integrates calling, texting, and voicemail into a unified inbox, providing full context for every customer conversation.
This platform is ideal for businesses across various sectors, including home services, property management, law firms, healthcare, and startups, as well as sales and support teams. It helps maintain a professional image, improves response times, and allows for better work-life balance by separating business and personal communications. Quo aims to streamline communication workflows, enhance customer satisfaction, and provide actionable insights through analytics.
Available on: iOS, Android, macOS, Windows, Web
Ratings Across the Web
4.7(3,412 reviews)
Quo holds an aggregate rating of 4.7 out of 5 from 3,412 reviews across G2, last checked September 17, 2026.
Ratings aggregated from independent review platforms. Learn more
Preview
Key Features
- Shared business numbers
- Call routing and flow builder
- Sona AI agent (24/7 answering, common questions, detail capture)
- AI call summaries and transcripts
- Team collaboration on text messages (internal threads)
- Auto-replies and scheduled messages for texts
- Custom caller ID and professional greetings
- Integrations with CRM and productivity tools (e.g., Salesforce, HubSpot, Slack)
Pricing Plans
Free TrialPricing checked Sep 27, 2026
| Plan | Price | Details |
|---|---|---|
| Starter | $19 / Per user/per month |
|
| Business | $33 / Per user/per month |
+8 moreShow less
|
| Scale | $47 / Per user/per month |
+11 moreShow less
|
Included in all plans
- One new or ported phone number (local or toll-free) per user
- Calling and messaging to US and Canadian numbers
- Voicemail transcripts
- Quo API
- Email ticket support
- Sona AI agent
- 1,000 free automation credits included
- Unlimited calling (US & Canada)
- Unlimited messaging (US & Canada)
- AI message responses
- AI contact suggestions
- Snippets
- Internal threads
- Shared contacts
- Contact notes
- Business hours
- Voicemail transcripts
Is Quo worth the price?
Good value
Quo's pricing is on the higher side compared to some market alternatives, especially the Starter tier at $19/user/month for basic features.
The Business tier at $33/user/month offers a good jump in functionality, making it a more balanced option. This pricing structure is best suited for small to medium-sized businesses prioritizing AI features and robust communication tools.
Reviews
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4.7/5
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Quo FAQ
How does the Sona AI agent differ from a standard auto-attendant or voicemail system?
The Sona AI agent goes beyond a standard auto-attendant by not only answering calls 24/7 but also handling common customer questions, capturing key details, and logging every interaction. It acts as an always-on receptionist, providing immediate assistance and ensuring information is collected even when your team is unavailable, unlike a simple voicemail that only records a message.
Can I port my existing business phone number to Quo, and what is the process like?
Yes, you can port your existing business number to Quo. The process includes step-by-step guidance, clear timelines, real-time updates, and priority support during the transfer. Most customers experience no service disruptions, ensuring you remain reachable throughout the switch.
How does Quo ensure my team maintains a professional and unified voice when multiple members are texting the same customer?
Quo facilitates a unified professional voice through shared text conversations and internal threads. All team members see the full conversation history, preventing duplicate responses or conflicting information. Internal threads allow your team to collaborate on responses behind the scenes before sending a single, consistent message to the customer.
What specific AI capabilities are available for call management beyond just transcription?
Beyond transcription, Quo offers AI call summaries that provide quick context from previous conversations and suggest next steps. The Sona AI agent can answer calls and handle common questions, and AI call tags help categorize and organize interactions for better analytics and follow-up.
How does Quo help businesses maintain work-life balance for their employees?
Quo helps maintain work-life balance by separating business and personal calls through dedicated business numbers. Features like smart routing, do-not-disturb settings, and business hours settings ensure work calls only reach employees during designated times. Additionally, the Sona AI agent and auto-replies handle customer inquiries when employees are off-hours, reducing the need for constant monitoring.
Which CRM integrations are currently supported, and are there any upcoming integrations to anticipate?
Quo currently supports integrations with popular CRMs and tools such as Salesforce, Pipedrive, HubSpot, Jobber, LegalMate, and Zoho CRM. Upcoming integrations include Claude, Zapier, Attio, Clay, Relay.app, Fireflies.ai, Gong, Pipedream, DripJobs, and ChatGPT, expanding its connectivity with a wider range of business applications.
Source: quo.com