Shift Industry
UnclaimedStreamline dealership and shop operations with integrated management software.
Visit WebsiteTL;DR - Shift Industry
- Integrated DMS for dealerships and shops.
- Streamlines point-of-sale and payment processing.
- Enhances customer communication and service scheduling.
Pricing: Paid only
Best for: Enterprises & pros
4.4/5 across review platforms
Pros & Cons
Pros
- Simplifies checkout with quick UPC scanning and flexible payment options.
- Offers versatile receipt options, including branded digital receipts.
- Provides a dedicated customer portal for self-service and communication.
- Streamlines service appointment management with intuitive scheduling tools.
Cons
- Specific pricing details are not publicly available.
- Requires a demo request to understand full platform capabilities.
Ratings Across the Web
4.4(476 reviews)
Ratings aggregated from independent review platforms. Learn more
Key Features
UPC scanning for product lookupCredit card and mobile payment acceptancePrinted and digital receipt optionsSupport for registered customers and walk-insIn-person payment processingOnline and mobile invoicingMultiple payment gateway supportTwo-way SMS and email communication
Pricing Plans
Basic
$99/mo
- Choose between parts-and-service or sales departments
- Unlimited Estimates and Invoices
- Inventory Management
- Unlimited SMS and Emails
- Workflow Management
- VIN Decoding
- Reporting
- Integrated Payments
- 3 User Licenses Included
- Additional Licenses $19 Each
Standard
$224/mo
- Everything in Basic
- Parts, Sales and Service
- Parts Catalogs (EPC)
- Part Vendor Integrations
- Time Clocks
- Quickbooks Integration
- Digital Signatures
- Print State and DMV forms
- 5 User Licenses Included
- Additional Licenses $24 Each
Pro
$349/mo
- Everything in Standard
- Multiple Locations
- Location Permissions
- Multi-Shop Reporting
- 10 User Licenses Included
- Additional Licenses $34 Each
What is Shift Industry?
Shift Industry provides a comprehensive Dealer and Shop Management Software (DMS) platform designed to simplify workflow management, enhance collaboration, and boost efficiency for businesses in the automotive and related industries. The platform integrates essential functions such as point-of-sale, payment processing, and customer communication into a single system.
This software is ideal for dealerships and repair shops looking to modernize their operations. It helps businesses manage sales transactions with features like UPC scanning and flexible payment options, handle customer interactions through SMS, email, and a dedicated portal, and efficiently schedule services. By centralizing these critical business processes, Shift Industry aims to improve transaction speed, customer satisfaction, and overall operational productivity.
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Shift Industry FAQ
How does Shift Industry handle payment gateway integrations for dealerships and shops?
Shift Industry supports integration with a variety of payment gateways, providing flexibility for businesses to choose their preferred provider and offer multiple payment options to their customers, ensuring seamless and secure transactions.
Can the customer portal be customized to reflect a dealership's specific branding?
The customer portal is designed to empower customers with access to invoices, payments, and communication. While it offers a secure and easy-to-access location, specific details on branding customization for the portal are best discussed during a demo.
What kind of customer notifications are supported by the drag-and-drop service scheduler?
The service scheduler includes customer notification capabilities to keep clients informed about their appointments. These notifications are integrated with the platform's communication tools, likely leveraging SMS and email for timely updates.
How does Shift Industry differentiate its point-of-sale system for walk-in customers versus registered customers?
The point-of-sale system is designed to accommodate both registered customers and walk-ins efficiently. It allows for quick, hassle-free transactions for walk-ins without requiring personal information, while still supporting the full features for registered clients.
Are there any limitations on the types of products or services that can be managed using the UPC scanning feature?
The UPC scanning feature is designed for precise product lookups, streamlining the checkout process for various items. It is optimized for inventory commonly found in dealerships and shops, ensuring accuracy and reducing errors during sales.
Source: shiftindustry.com