How does SmartMoving handle interstate moves and tariff calculations?
SmartMoving supports interstate moves by seamlessly integrating 400N-style tariffs through its SM-100 Managed Tariff service. This service automatically calculates estimates based on industry best practices and a standardized pricing framework, and a team of experts assists with configuring existing tariffs or developing new ones.
Can customers interact with their estimates and pay deposits through SmartMoving?
Yes, SmartMoving includes a self-service customer portal that allows customers to review and sign off on estimates digitally from their phones. They can also use the portal to pay deposits, making the booking process more convenient and efficient.
What specific integrations does SmartMoving offer to enhance its functionality?
SmartMoving integrates with several key platforms including QuickBooks for accounting, MailChimp for marketing, LiveSwitch for virtual surveys, and RingCentral for communication. It also offers calendar synchronization with Google, Microsoft, and Apple, and integrates with Google Maps for job planning.
How does SmartMoving assist with managing crew and truck availability for dispatch?
The platform includes a job calendar with real-time crew and truck capacity, allowing for drag-and-drop scheduling. It supports labeling crews by skills and certifications, automates crew notifications and confirmations, and provides tools for long-distance trip planning and daily rate overrides.
Is it possible to customize inventory lists and pricing rules within SmartMoving?
Yes, SmartMoving offers extensive customization. Users can create custom inventory items, set up pre-defined rules for estimates including minimum job hours, not-to-exceed amounts, crew base rates for different days, trip/truck fees, and define crew/truck requirements based on weight or volume. It also allows for adding time handicaps for stairs or elevators.