TalkRoute

Name: TalkRoute
Brand: TalkRoute
Price: 19 USD
Rating: 4.5 (77 reviews)

Claim this tool Editor reviewed

Simple, reliable virtual phone system for business calls, texts, and video meetings.

Communication Video Conferencing

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4.5(77 across the web)

PaidVisit Website

Reviews onG2CapterraSourceForge

77 reviews tracked

The Bottom Line

Entry price

Paid plans only

Biggest pro

Eliminates the need for expensive, dedicated phone hardware

Biggest con

Requires an active internet connection for VoIP functionality

TL;DR - TalkRoute

Unified platform for business calls, texts, and video meetings.
Utilizes existing devices (desktop, web, mobile) with no special hardware required.
Offers extensive customization for call routing, greetings, and voicemail management.

Pricing: Paid only

Best for: Enterprises & pros

4.5/5 across review platforms

What is TalkRoute?

Editorial review

Talkroute provides a comprehensive virtual phone system designed for businesses to manage their communications from anywhere. It allows users to make and receive business calls and texts using their existing desktop, web browser, or smartphone, eliminating the need for dedicated hardware. The platform integrates voice, SMS/MMS messaging, and video conferencing into a single, intuitive application. Talkroute is ideal for businesses seeking to professionalize their communication, support remote or mobile teams, and enhance customer engagement. It offers features like customizable call routing, voicemail management with transcription, and various business phone number options (local, toll-free, vanity). The system is built to scale, allowing businesses to easily assign calling options and manage users as they grow, all while maintaining a clear separation between personal and business communications.

Available on: Web, iOS, Android, Windows, macOS, Linux

LCLouis CorneloupUpdated May 26, 2026 · how we evaluateSourcetalkroute.com ↗

Pros & Cons

Pros

Eliminates the need for expensive, dedicated phone hardware
Provides a unified communication solution across multiple devices and platforms
Offers high flexibility with customizable call routing and scheduling
Supports both VoIP and PSTN calling for reliable connections
Includes advanced features like voicemail transcription and video conferencing

Cons

Requires an active internet connection for VoIP functionality
Pricing starts at a monthly fee, with no free tier available beyond the trial

Ratings Across the Web

4.5(77 reviews)

TalkRoute holds an aggregate rating of 4.5 out of 5 from 77 reviews across G2, Capterra and SourceForge, last checked May 18, 2026.

Ratings aggregated from independent review platforms. Learn more

Key Features

Make and receive business calls via desktop, web, or smartphone appsSend and receive SMS & MMS text messages using business numbersVideo conferencing for up to 100 participants with screen sharing and whiteboardVoicemail management with email notifications and transcriptionCustomizable call forwarding and routing pathsLocal, toll-free, 800, and vanity phone numbersAuto Attendant/IVR with single and multi-level menusUnlimited 3 or 4 digit direct dial extensions

Pricing Plans

Free Trial

Pricing checked Aug 13, 2026

Basic

$19 / month

1 Number
1 Mailbox
Unlimited Calling
Text Messaging
Video Meetings
Call Forwarding & Routing
Desktop, Mobile, & Web Apps
24/7 Support

Plus

$39 / month

All Basic plan features
2 Numbers
3 Mailboxes
Menu Single Digit Extensions
Simultaneous Ring
Live Call Transfer
Hours of Operation
3 users included

Pro

$59 / month

All Plus plan features
3 Numbers
10 Mailboxes
Submenus Multi Digit Extensions
Call Recording
Scheduled Call Forwarding
Reporting
Voice Studio

Enterprise

All Pro plan features
10+ Numbers
20+ Mailboxes
SLA
Account Management
20+ users
bulk user pricing
Unlimited SMS & MMS Messages

Calculate your cost View full pricing

Is TalkRoute worth the price?

75/100

TalkRoute offers a competitive pricing structure, especially for small to medium businesses.

The Basic plan at $19/month for 1 user and the Plus plan at $39/month for 3 users provide good value with essential features like unlimited calling and text messaging. It's best for businesses looking for a straightforward, reliable virtual phone system without breaking the bank.

Hidden Costs & Gotchas

Additional users beyond included limits

Exceeding SMS/MMS limits on Basic plan

Potential for higher costs with Enterprise features

How TalkRoute Compares to Competitors

Compared to competitors like RingCentral, which often starts around $20-30 per user per month, TalkRoute's Basic plan at $19/month for one user is quite competitive. Its Plus plan at $39/month for 3 users also offers better value than some providers that charge per user for similar features, making it a strong contender for SMBs.

How TalkRoute's pricing compares

At $19/mo, TalkRoute is mid-range of its 3 direct competitors ($14 to $30/mo across the set).

Grasshopper

$14

Dialpad

$15

TalkRoute

$19

RingCentral

$30

Entry paid plan, monthly. Pricing checked Aug 13, 2026.

Reviews

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4.5/5

Across 77 verified user reviews on G2, Capterra, SourceForge

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Best TalkRoute Alternatives

Top alternatives based on features, pricing, and user needs.

RingCentralPaid

Cloud communications and contact center solutions

4.3

DialpadFreemium

AI-powered Contact Center and Unified Communications platform for customer service and sales.

4.3

NextivaPaid

Business communication platform

4.3

GrasshopperPaid

Virtual phone system for small business

4.1

See all communication tools →

Still deciding?

Most buyers shortlist 2 or 3 tools before committing. Pull a side-by-side comparison or browse the full alternatives shortlist below.

TalkRoute vs RingCentralHead-to-head: features, pricing, who wins TalkRoute vs DialpadHead-to-head: features, pricing, who wins TalkRoute vs NextivaHead-to-head: features, pricing, who wins

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TalkRoute FAQ

How does Talkroute ensure call quality when switching between VoIP and PSTN for mobile users?

Talkroute's mobile app is designed to seamlessly switch between VoIP for in-office use via web/desktop apps and PSTN for crystal-clear calls on the go. This flexibility ensures reliable, high-quality connections whether over the internet or cellular networks, adapting to the user's environment without requiring manual intervention.

Can I use my existing business phone number with Talkroute, or do I have to get a new one?

You have the option to either choose a new local, toll-free, 800, or vanity phone number directly through Talkroute, or you can port your existing business number to the platform. This allows for a smooth transition without having to change your established business contact information.

What kind of customization is available for call routing and how does it handle multiple devices?

Talkroute offers extensive customization for call routing. You can create custom forwarding and routing paths for each virtual phone number, menu option, and extension. This includes setting specific ring strategies (sequential or simultaneous ringing), defining ring times for individual devices, and establishing maximum hold times with custom hold music or messages. You can also apply custom schedules to determine when calls are received on specific phones and PCs.

Are there any limitations on the number of users or extensions I can set up for my business?

Talkroute supports unlimited 3 or 4 digit direct dial extensions. The system is built to scale with your team, allowing you to easily create account users and grant special access permissions as your business grows, without explicit limits on the number of users or extensions.

How does Talkroute's video conferencing feature compare to standalone meeting solutions?

Talkroute's video conferencing is integrated directly into the platform, supporting up to 100 participants (team members and guests) without requiring any downloads for guests. It includes essential collaboration tools such as screen sharing, a real-time whiteboard, and file sharing, providing a robust solution for internal and external meetings within the unified communication system.

Source: talkroute.com

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