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TalkRoute

Claim this toolEditor reviewed

Simple, reliable virtual phone system for business calls, texts, and video meetings.

From $19/mo, free trial
PaidCommunicationVideo Conferencing
Visit Website
Reviews onSourceForgeG2Capterra
77 reviews tracked

The Bottom Line

Price
From $19/mo, free trial. Compare plans

Key facts

  • Unified platform for business calls, texts, and video meetings.
  • Utilizes existing devices (desktop, web, mobile) with no special hardware required.
  • Offers extensive customization for call routing, greetings, and voicemail management.

Pros

  • Eliminates the need for expensive, dedicated phone hardware
  • Provides a unified communication solution across multiple devices and platforms
  • Offers high flexibility with customizable call routing and scheduling
  • Supports both VoIP and PSTN calling for reliable connections
  • Includes advanced features like voicemail transcription and video conferencing

Cons

  • Requires an active internet connection for VoIP functionality
  • Pricing starts at a monthly fee, with no free tier available beyond the trial

What is TalkRoute?

Editorial review
Talkroute provides a comprehensive virtual phone system designed for businesses to manage their communications from anywhere. It allows users to make and receive business calls and texts using their existing desktop, web browser, or smartphone, eliminating the need for dedicated hardware. The platform integrates voice, SMS/MMS messaging, and video conferencing into a single, intuitive application. Talkroute is ideal for businesses seeking to professionalize their communication, support remote or mobile teams, and enhance customer engagement. It offers features like customizable call routing, voicemail management with transcription, and various business phone number options (local, toll-free, vanity). The system is built to scale, allowing businesses to easily assign calling options and manage users as they grow, all while maintaining a clear separation between personal and business communications.

Available on: Web, iOS, Android, Windows, macOS, Linux

how we evaluateSourcetalkroute.com ↗

Ratings Across the Web

4.5(77 reviews)

TalkRoute holds an aggregate rating of 4.5 out of 5 from 77 reviews across SourceForge, G2 and Capterra, last checked September 17, 2026.

SourceForge3 reviews
4.7/5
G244 reviews
4.6/5
Capterra30 reviews
4.3/5

Ratings aggregated from independent review platforms. Learn more

Key Features

  • Make and receive business calls via desktop, web, or smartphone apps
  • Send and receive SMS & MMS text messages using business numbers
  • Video conferencing for up to 100 participants with screen sharing and whiteboard
  • Voicemail management with email notifications and transcription
  • Customizable call forwarding and routing paths
  • Local, toll-free, 800, and vanity phone numbers
  • Auto Attendant/IVR with single and multi-level menus
  • Unlimited 3 or 4 digit direct dial extensions

Pricing Plans

Free Trial

Pricing checked Oct 4, 2026

TalkRoute plans and prices, checked October 2026
PlanPriceDetails
Basic

$19 / month

  • 1 Number
  • 1 Mailbox
  • Unlimited Calling
+7 more
  • Text Messaging
  • Video Meetings
  • Call Forwarding & Routing
  • Desktop, Mobile, & Web Apps
  • 24/7 Support
  • 1 user included
  • 500 SMS & MMS Messages /mo
Plus

$39 / month

  • All Basic plan features
  • 2 Numbers
  • 3 Mailboxes
+6 more
  • Menu Single Digit Extensions
  • Simultaneous Ring
  • Live Call Transfer
  • Hours of Operation
  • 3 users included
  • Unlimited SMS & MMS Messages
Pro

$59 / month

  • All Plus plan features
  • 3 Numbers
  • 10 Mailboxes
+7 more
  • Submenus Multi Digit Extensions
  • Call Recording
  • Scheduled Call Forwarding
  • Reporting
  • Voice Studio
  • 10 users included
  • Unlimited SMS & MMS Messages
Enterprise

Contact Us

  • All Pro plan features
  • 10+ Numbers
  • 20+ Mailboxes
+5 more
  • SLA
  • Account Management
  • 20+ users
  • bulk user pricing
  • Unlimited SMS & MMS Messages
Calculate your costView full pricing

Is TalkRoute worth the price?

Good value

TalkRoute offers a competitive pricing structure, especially for small to medium businesses.

The Basic plan at $19/month for 1 user and the Plus plan at $39/month for 3 users provide good value with essential features like unlimited calling and text messaging. It's best for businesses looking for a straightforward, reliable virtual phone system without breaking the bank.

How TalkRoute's pricing compares

At $19/mo, billing unit not specified, TalkRoute is mid-range of its 3 comparable direct competitors ($14 to $30/mo across the set).

Grasshopper
$14
Dialpad
$15
TalkRoute
$19
RingCentral
$30

Entry paid plan, monthly. Pricing checked Oct 4, 2026.

Reviews

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4.5/5

Across 77 verified user reviews on G2, Capterra, SourceForge

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Best TalkRoute Alternatives

Top alternatives based on features, pricing, and user needs.

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Still deciding?

Most buyers shortlist 2 or 3 tools before committing. Pull a side-by-side comparison or browse the full alternatives shortlist below.

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TalkRoute FAQ

How does Talkroute ensure call quality when switching between VoIP and PSTN for mobile users?

Talkroute's mobile app is designed to seamlessly switch between VoIP for in-office use via web/desktop apps and PSTN for crystal-clear calls on the go. This flexibility ensures reliable, high-quality connections whether over the internet or cellular networks, adapting to the user's environment without requiring manual intervention.

Can I use my existing business phone number with Talkroute, or do I have to get a new one?

You have the option to either choose a new local, toll-free, 800, or vanity phone number directly through Talkroute, or you can port your existing business number to the platform. This allows for a smooth transition without having to change your established business contact information.

What kind of customization is available for call routing and how does it handle multiple devices?

Talkroute offers extensive customization for call routing. You can create custom forwarding and routing paths for each virtual phone number, menu option, and extension. This includes setting specific ring strategies (sequential or simultaneous ringing), defining ring times for individual devices, and establishing maximum hold times with custom hold music or messages. You can also apply custom schedules to determine when calls are received on specific phones and PCs.

Are there any limitations on the number of users or extensions I can set up for my business?

Talkroute supports unlimited 3 or 4 digit direct dial extensions. The system is built to scale with your team, allowing you to easily create account users and grant special access permissions as your business grows, without explicit limits on the number of users or extensions.

How does Talkroute's video conferencing feature compare to standalone meeting solutions?

Talkroute's video conferencing is integrated directly into the platform, supporting up to 100 participants (team members and guests) without requiring any downloads for guests. It includes essential collaboration tools such as screen sharing, a real-time whiteboard, and file sharing, providing a robust solution for internal and external meetings within the unified communication system.

Source: talkroute.com

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