How does Veeqo's 'OTDR Protected' label specifically help Amazon sellers maintain their On-time Delivery Rate?
Veeqo's 'OTDR Protected' labels ensure that your On-time Delivery Rate (OTDR) remains secure even if an order is delayed. This protection is active when used in combination with Amazon's Shipping Settings Automation (SSA) and Automated Handling Time (AHT), preventing late deliveries from impacting your OTDR and safeguarding your Amazon selling privileges.
What is the benefit of using Veeqo's 'Claims protected' shipping labels for Amazon A-to-z claims?
When you use a 'Claims protected' shipping label through Veeqo, ship on time, and respond to customer inquiries within 48 hours, Amazon will refund the cost of valid A-to-z claims. This also prevents your Order Defect Rate (ODR) from being negatively impacted, and users typically see a 12x increase in successful Amazon-paid refunds for these claims compared to orders shipped outside Veeqo.
Can Veeqo manage inventory and shipping for sales channels beyond Amazon, such as Shopify or eBay?
Yes, Veeqo integrates with a variety of e-commerce platforms including Shopify, eBay, Walmart, WooCommerce, and Rithum. This allows you to ship orders from all these channels and manage your inventory centrally, with automated synchronization across all connected stores.
What is the purpose of Veeqo Credits, and how can I earn them?
Veeqo Credits offer up to 5% back on shipping costs. These credits can be earned through shipping activities within the platform and can be used to offset future shipping expenses, effectively reducing your operational costs.
Does Veeqo support the use of Amazon Shipping for multichannel orders, not just Amazon-fulfilled orders?
Yes, Veeqo allows you to ship not only your Amazon orders but also your multichannel orders through Amazon Shipping. By connecting your existing Amazon Shipping account to Veeqo, you can leverage Amazon's ground shipping service for all your stores.
How does Veeqo's digital picking feature improve warehouse efficiency?
Veeqo's digital picking feature, which includes the Veeqo scanner, team picking stats, and picking path optimization, streamlines the order fulfillment process. It helps warehouse staff pick items more efficiently by guiding them along optimized routes and providing real-time data on picking performance, reducing errors and speeding up dispatch times.