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No-bullshit CRM software for midsize businesses with expert implementation and reliable support.

From $47/user/mo, billed monthly Visit Website
Reviews on G2
573 reviews tracked

The Bottom Line

Price
From $47/user/mo, billed monthly. Compare plans

Key facts

  • Comprehensive CRM for midsize businesses, offering a Salesforce/HubSpot alternative.
  • Integrates sales, marketing, commercial operations, and customer service functions.
  • Includes AI features for meeting summarization, sales coaching, and prospect research.

Pros

  • Tailored for midsize businesses with customized solutions.
  • Affordable pricing with transparent quotes.
  • Reliable and direct customer support.
  • Fast implementation (JumpStart program aims for 28 days).
  • Comprehensive features for sales, marketing, operations, and customer service.

Cons

  • Specific pricing not publicly listed, requires using a calculator or requesting a quote.
  • May require initial setup and customization through 'Shared Success' workshops.

What is Workbooks?

Workbooks is a comprehensive CRM software designed specifically for midsize businesses, offering a compelling alternative to larger platforms like Salesforce and HubSpot. It provides a centralized hub for managing customer relationships, streamlining sales processes, and gaining actionable insights across various departments. The platform aims to boost sales, improve operations, and enhance marketing campaign results by offering a suite of features from sales forecasting to in-depth reporting. Workbooks emphasizes customized solutions, affordable pricing, and reliable support, with a focus on fast implementation and avoiding common CRM pain points like hidden costs and complex UIs. It caters to sales, marketing, commercial operations, and customer service teams, and is adaptable for various industries including media, professional services, manufacturing, IT, transportation, logistics, and accounting. Workbooks also integrates AI capabilities to automate mundane tasks and simplify complex processes. Its AI features include Scribe for meeting transcription and summarization, Sales Coach for recommending next steps and strategies, Sales Hygiene for ensuring data accuracy in opportunity records, and Research for gathering prospect intelligence and assessing fit.

Available on: Web

Ratings Across the Web

4.2 (573 reviews)

Workbooks holds an aggregate rating of 4.2 out of 5 from 573 reviews across G2, last checked March 19, 2026.

Ratings aggregated from independent review platforms. Learn more

Key Features

  • Sales Pipeline Management
  • Automated Marketing Campaigns
  • Order, Contract & Supplier Management
  • Customer Service CRM Tools
  • Sales Forecasting
  • In-depth Reporting and Analytics
  • Customizable Platform
  • AI-powered Meeting Transcription (Scribe)

Pricing Plans

Pricing checked Oct 31, 2026. Source: workbooks.com/pricing, read Oct 31, 2026

Workbooks plans and prices, checked October 2026
Plan Price Details
CRM Edition

$47 / user/month

  • Manage opportunities and pipeline
  • Create and send quotations
  • Support customers with ticketing and case management
+1 more
  • Integrate CRM with Office 365
Business Edition

$97 / user/month

  • Manage orders and finance
  • Raise invoices and credit notes
  • Integrate CRM with accounting and ERP software

Is Workbooks worth the price?

Fair value

This pricing seems fair for businesses prioritizing robust, integrated solutions with expert implementation and reliable support, rather than budget-conscious startups.

Full Workbooks pricing: every plan, hidden costs and alternatives

How Workbooks's pricing compares

At $47/user/mo, billed monthly, Workbooks is mid-range of its 3 comparable direct competitors ($5 to $129/mo across the set).

$17.50
Workbooks
$47

Entry paid plan, monthly price, per user, billed monthly. Pricing checked Oct 31, 2026.

Email me when Workbooks changes its price

One email per change, found on the vendor's own pricing page. Unsubscribe any time.

Recent pricing updates

Changes we detected on the Workbooks pricing page.

  • CRM Edition went from $45 to $47 per user a month; Business Edition went from $92 to $97 per user a month.

Workbooks by the numbers

Toolradar data: Workbooks's entry paid plan ($47/user/mo, billed monthly) ranks #13 of 15 for price among the Business Intelligence tools with a verified entry price per user, where the median is $20/user/mo. As of Nov 2026.

Workbooks compared with 226 Business Intelligence tools on Toolradar, as of Nov 2026
Metric Workbooks Peer median Position (1 is best)
Entry paid plan $47/user/mo, billed monthly $20/user/mo #13 of 15 tools priced per user, verified price
Free plan No 34% have one n/a
Listed as an alternative to 5 tools 2 #52 of 226 (joint)
User rating 4.2/5 (across the web, 573 ratings) 4.5/5 #83 of 96 (joint) tools with 20+ reviews

Listed as an alternative to: #49 on 2026-10-16 to #52 on 2026-11-02 (rank among 226 tools, 1 is best).

Each position is counted among the tools that have data for that row, as noted under it. A lower entry price ranks higher; prices are read on vendor pages and compared only with tools priced on the same basis. All Business Intelligence data · How we compute this. Advertising and placement fees are not inputs to any position.

Cite this: Toolradar, “Workbooks by the numbers”, Nov 2026.

Reviews

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4.2/5

Across 573 verified user reviews on G2

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Workbooks FAQ

How does Workbooks help midsize businesses improve their sales processes?

Workbooks provides a centralized platform for managing customer relationships and streamlining sales processes. It includes features like sales forecasting and a Sales Coach to recommend next steps and strategies, aiming to boost sales and enhance marketing campaign results.

What kind of user benefits most from Workbooks?

Workbooks is designed for sales, marketing, commercial operations, and customer service teams within midsize businesses. It is adaptable for various industries including media, professional services, manufacturing, IT, transportation, logistics, and accounting.

How does Workbooks compare to Salesforce for midsize businesses?

Workbooks offers a comprehensive CRM solution specifically designed for midsize businesses, positioning itself as an alternative to larger platforms like Salesforce. It emphasizes customized solutions, affordable pricing, and reliable support, focusing on avoiding common CRM pain points.

What are the main limitations a prospective buyer should consider with Workbooks?

Workbooks does not publicly list specific pricing, requiring users to use a calculator or request a quote. Additionally, initial setup and customization may involve 'Shared Success' workshops to tailor the platform to specific business needs.

How is Workbooks priced?

Workbooks is a paid product and does not offer a permanently free tier. Its pricing model is based on affordable pricing with transparent quotes, which can be obtained by using a calculator or requesting a quote.

Can Workbooks automate tasks using artificial intelligence?

Yes, Workbooks integrates AI capabilities to automate mundane tasks and simplify complex processes. Its AI features include Scribe for meeting transcription and summarization, Sales Coach for next-step recommendations, and Sales Hygiene for data accuracy.

Which teams can leverage Workbooks for their operations?

Workbooks caters to sales, marketing, commercial operations, and customer service teams. It provides a suite of features to support these departments, from sales forecasting to in-depth reporting and prospect intelligence gathering.

How does Workbooks pricing compare with other Business Intelligence tools?

Workbooks's entry paid plan ($47/user/mo, billed monthly) ranks #13 of 15 for price among the Business Intelligence tools with a verified entry price per user, where the median is $20/user/mo. Prices are read on each vendor's own pricing page and compared only with tools priced on the same basis. Source: Toolradar, Nov 2026.

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