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Build better teams with automated reference, background, and engagement tools.

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Reviews onG2Capterra
375 reviews tracked

The Bottom Line

Entry price

Paid plans only

Biggest pro

Significantly reduces time to hire through automation.

Biggest con

Specific pricing details are not publicly available, requiring a demo request.

TL;DR - Xref

  • Automates reference and background checks to speed up hiring and ensure compliance.
  • Provides comprehensive employee engagement, pulse, and exit surveys for culture building and retention.
  • Offers AI-powered insights and a talent pool for informed decision-making and future recruitment.
Pricing: Paid only
Best for: Enterprises & pros
4.7/5 across review platforms

What is Xref?

Editorial review
Xref is an all-in-one platform designed to streamline and automate critical HR processes, including reference checks, background checks, and employee engagement surveys. It helps organizations make informed hiring decisions, build a positive culture, and improve retention by providing comprehensive insights into candidates and employees. The platform caters to talent acquisition, people and culture teams, and recruitment agencies across various industries such as Not-For-Profit, Retail, Health and Aged Care, Hospitality, Government, and Construction. By automating traditionally time-consuming tasks, Xref reduces time to hire, ensures compliance, and provides actionable data to foster a better workplace environment. Key functionalities include AI-powered reference summaries, customizable pulse and exit surveys, and a talent pool feature to identify and re-engage past candidates and employees. Xref prioritizes data security and compliance, holding ISO 27001 certification and adhering to GDPR requirements with multiregional data storage.

Available on: Web

Pros & Cons

Pros

  • Significantly reduces time to hire through automation.
  • Provides deep, quantifiable insights into candidates and employee sentiment.
  • Ensures compliance with robust security and data protection measures (ISO 27001, GDPR).
  • Offers a comprehensive suite of tools from pre-hire to post-exit.
  • User-friendly interface and strong customer support.

Cons

  • Specific pricing details are not publicly available, requiring a demo request.
  • The full benefits are realized with consistent use across multiple HR functions.

Ratings Across the Web

4.7(375 reviews)

Ratings aggregated from independent review platforms. Learn more

Preview

Key Features

Automated Reference CheckingAI Reference SummariesComprehensive Background ChecksPulse SurveysExit SurveysEmployee Engagement Surveys (Xref Engage)Leadership 360 SurveysOnboarding Surveys

Pricing

Paid

Xref offers paid plans. Visit their website for current pricing details.

View pricing

Reviews

4.7/5

Across 375 verified user reviews on G2, Capterra

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Xref FAQ

How does Xref's AI Reference Summaries feature enhance the hiring process beyond traditional reference checks?

The AI Reference Summaries feature provides instant, clear insights from a candidate's referees in a single, easy-to-read overview. It quickly highlights strengths, areas for improvement, and key points, allowing hiring managers to make confident decisions without manually sifting through extensive feedback.

What specific measures does Xref take to ensure the security and compliance of sensitive HR data, especially with global teams?

Xref is ISO 27001 certified and built with high standards of security and quality management. It ensures GDPR compliance through fully-compliant data collection and storage processes. For global teams, Xref offers multiregional data storage, securely storing data in local Xref data centers to meet regional best-practice security standards.

Can Xref's Pulse Surveys be customized to gather feedback from specific departments or employee groups, and how does it handle anonymity?

Yes, Pulse Surveys can be tailored with department segmentation, allowing organizations to filter insights and understand feedback at a departmental level. Feedback is kept anonymous, with insights provided only once 5 or more surveys are returned, ensuring accurate and trustworthy information while protecting individual privacy.

How does the Talent Pool feature integrate with the reference checking process to benefit future recruitment efforts?

The Talent Pool allows organizations to identify and connect with reliable referees and former employees who have opted into the pool. This feature saves time and reduces future recruitment costs by enabling users to search and filter by roles, skills, and core competencies for past candidates and referees interested in re-engagement.

What kind of suspicious activity does Xref's algorithm monitor during the reference checking process, and how does it alert users?

Xref's algorithm monitors multiple data touchpoints throughout the referencing process to detect unusual activity. While specific examples are not detailed, it is designed to alert users to potential red flags, helping to maintain the integrity and reliability of the reference checks and ensure compliance.

Source: xref.com

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