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Build better teams with automated reference, background, and engagement tools.

From $80/mo, billed monthly Visit Website
Reviews on G2
503 reviews tracked

The Bottom Line

Price
From $80/mo, billed monthly. Compare plans

Key facts

  • Automates reference and background checks to speed up hiring and ensure compliance.
  • Provides comprehensive employee engagement, pulse, and exit surveys for culture building and retention.
  • Offers AI-powered insights and a talent pool for informed decision-making and future recruitment.

Pros

  • Significantly reduces time to hire through automation.
  • Provides deep, quantifiable insights into candidates and employee sentiment.
  • Ensures compliance with robust security and data protection measures (ISO 27001, GDPR).
  • Offers a comprehensive suite of tools from pre-hire to post-exit.
  • User-friendly interface and strong customer support.

Cons

  • Specific pricing details are not publicly available, requiring a demo request.
  • The full benefits are realized with consistent use across multiple HR functions.

What is Xref?

Xref is an all-in-one platform designed to streamline and automate critical HR processes, including reference checks, background checks, and employee engagement surveys. It helps organizations make informed hiring decisions, build a positive culture, and improve retention by providing comprehensive insights into candidates and employees. The platform caters to talent acquisition, people and culture teams, and recruitment agencies across various industries such as Not-For-Profit, Retail, Health and Aged Care, Hospitality, Government, and Construction. By automating traditionally time-consuming tasks, Xref reduces time to hire, ensures compliance, and provides actionable data to foster a better workplace environment. Key functionalities include AI-powered reference summaries, customizable pulse and exit surveys, and a talent pool feature to identify and re-engage past candidates and employees. Xref prioritizes data security and compliance, holding ISO 27001 certification and adhering to GDPR requirements with multiregional data storage.

Available on: Web

Ratings Across the Web

4.6 (503 reviews)

Xref holds an aggregate rating of 4.6 out of 5 from 503 reviews across G2, last checked September 17, 2026.

Ratings aggregated from independent review platforms. Learn more

Preview

Key Features

  • Automated Reference Checking
  • AI Reference Summaries
  • Comprehensive Background Checks
  • Pulse Surveys
  • Exit Surveys
  • Employee Engagement Surveys (Xref Engage)
  • Leadership 360 Surveys
  • Onboarding Surveys

Pricing Plans

Pricing checked Oct 31, 2026. Source: xref.com/pricing, read Oct 31, 2026

Xref plans and prices, checked October 2026
Plan Price Details
Starter

$80 / month

  • 1-74 Employees
  • Turnover cap of 25
  • Automated Talent Pooling
+3 more
  • Essential Support
  • Multi Language
  • Unlimited Users
Growth

$160 / month

  • 76-150 Employees
  • Turnover cap of 50
  • Automated Talent Pooling
+3 more
  • Essential Support
  • Multi Language
  • Unlimited Users
Plus

$335 / month

  • 151-300 Employees
  • Turnover cap of 100
  • Custom questions
+2 more
  • Report Sharing and Tracking
  • Priority Support
Premium

$560 / month

  • 301-500 Employees
  • Turnover cap of 200
  • Custom questions
+4 more
  • Report Sharing and Tracking
  • Priority Support
  • Bulk Upload Tool
  • Integrations Support
Enterprise

Contact us

  • 501+ Employees
  • Custom solutions based on your needs
  • Tailored features
+2 more
  • Tailored pricing
  • Dedicated Account Manager

Is Xref worth the price?

Fair value

Xref's pricing is reasonable for small to mid-sized businesses needing automated reference checks, with Starter at $80/month for up to 74 employees and Growth at $160/month for up to 150.

However, the turnover caps (e.g., 25 for Starter) could feel restrictive for high-turnover industries, and the jump to Plus at $335/month for 151-300 employees is steep. Best for companies with stable headcounts and predictable hiring volumes.

Full Xref pricing: every plan, hidden costs and alternatives

How Xref's pricing compares

At $80/mo, billed monthly, Xref is mid-range of its 3 comparable direct competitors ($29.99 to $249/mo across the set).

$29.99
$29.99
Xref
$80

Entry paid plan, monthly price, billed monthly. Pricing checked Oct 31, 2026.

Email me when Xref changes its price

One email per change, found on the vendor's own pricing page. Unsubscribe any time.

Recent pricing updates

Changes we detected on the Xref pricing page.

  • Prices first read on the vendor page: Starter $80 a month; Growth $160 a month; Plus $335 a month; Premium $560 a month.

Xref by the numbers

Toolradar data: Xref's entry paid plan ($80/mo, billed monthly) ranks #36 of 44 for price among the Survey Tools tools with a verified entry price and no stated unit, where the median is $29/mo. As of Nov 2026.

Xref compared with 95 Survey Tools tools on Toolradar, as of Nov 2026
Metric Xref Peer median Position (1 is best)
Entry paid plan $80/mo, billed monthly $29/mo #36 of 44 tools with no stated price unit, verified price
Free plan No 62% have one n/a
Listed as an alternative to 1 tool 2 #55 of 95 (joint)
User rating 4.6/5 (across the web, 503 ratings) 4.5/5 #22 of 70 (joint) tools with 20+ reviews

Listed as an alternative to: #55 on 2026-10-16 to #55 on 2026-11-02 (rank among 95 tools, 1 is best).

Each position is counted among the tools that have data for that row, as noted under it. A lower entry price ranks higher; prices are read on vendor pages and compared only with tools priced on the same basis. All Survey Tools data · How we compute this. Advertising and placement fees are not inputs to any position.

Cite this: Toolradar, “Xref by the numbers”, Nov 2026.

Reviews

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4.6/5

Across 503 verified user reviews on G2

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Xref FAQ

How does Xref's AI Reference Summaries feature enhance the hiring process beyond traditional reference checks?

The AI Reference Summaries feature provides instant, clear insights from a candidate's referees in a single, easy-to-read overview. It quickly highlights strengths, areas for improvement, and key points, allowing hiring managers to make confident decisions without manually sifting through extensive feedback.

What specific measures does Xref take to ensure the security and compliance of sensitive HR data, especially with global teams?

Xref is ISO 27001 certified and built with high standards of security and quality management. It ensures GDPR compliance through fully-compliant data collection and storage processes. For global teams, Xref offers multiregional data storage, securely storing data in local Xref data centers to meet regional best-practice security standards.

Can Xref's Pulse Surveys be customized to gather feedback from specific departments or employee groups, and how does it handle anonymity?

Yes, Pulse Surveys can be tailored with department segmentation, allowing organizations to filter insights and understand feedback at a departmental level. Feedback is kept anonymous, with insights provided only once 5 or more surveys are returned, ensuring accurate and trustworthy information while protecting individual privacy.

How does the Talent Pool feature integrate with the reference checking process to benefit future recruitment efforts?

The Talent Pool allows organizations to identify and connect with reliable referees and former employees who have opted into the pool. This feature saves time and reduces future recruitment costs by enabling users to search and filter by roles, skills, and core competencies for past candidates and referees interested in re-engagement.

What kind of suspicious activity does Xref's algorithm monitor during the reference checking process, and how does it alert users?

Xref's algorithm monitors multiple data touchpoints throughout the referencing process to detect unusual activity. While specific examples are not detailed, it is designed to alert users to potential red flags, helping to maintain the integrity and reliability of the reference checks and ensure compliance.

How does Xref pricing compare with other Survey Tools tools?

Xref's entry paid plan ($80/mo, billed monthly) ranks #36 of 44 for price among the Survey Tools tools with a verified entry price and no stated unit, where the median is $29/mo. Prices are read on each vendor's own pricing page and compared only with tools priced on the same basis. Source: Toolradar, Nov 2026.

Source: xref.com

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