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Optimized communication for your business with secure team chat and collaboration.

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Reviews onG2Capterra
367 reviews tracked

The Bottom Line

Entry price

Free plan available, paid tiers above

Biggest pro

Team messaging

Biggest con

Smaller user base

TL;DR - Zoho Cliq

  • Secure team chat and collaboration platform with hybrid communication features.
  • Offers synchronous/asynchronous communication, video conferencing, and productivity tools like whiteboards and screen sharing.
  • Highly customizable, integrates with other apps, and suitable for various industries and team sizes.
Pricing: Free plan available
Best for: Growing teams
4.5/5 across review platforms

What is Zoho Cliq?

Editorial review
Zoho Cliq is a secure chat platform designed to simplify business conversations for both internal teams and external stakeholders. It offers hybrid functionalities like video conferencing and customizable messaging channels, enabling teams to collaborate effectively from anywhere. The platform acts as a central hub for uninterrupted collaboration, allowing users to connect seamlessly with colleagues, vendors, and agencies through chats, channels, and online meetings. Cliq provides tools for both synchronous and asynchronous communication, including calls, voice messages, and video messages, to facilitate discussions across different time zones. It enhances productivity with features like collaborative whiteboards, screen sharing, integrated calendars for task management, and contextual reminders. The platform centralizes access to people, data, and actions, and integrates with external apps. It also offers extensive customization options, allowing businesses to create their own domain, branding, and designs, and to adapt the application using its developer platform. Key features include AI-powered conversation summaries, seamless integrations with other tools, and workflow automation to boost efficiency. Zoho Cliq is suitable for teams and businesses of all sizes and across various industries, including enterprise, hybrid work environments, software development, and education. It supports secure communication with enterprise-grade security and administration controls, facilitates remote collaboration, provides integrated developer tools for sharing code and tracking progress, and enables virtual meetings, screen sharing, and whiteboarding for educational purposes. The setup process is straightforward, and mobile apps ensure team collaboration even without a PC.

Available on: Web, iOS, Android

Pros & Cons

Pros

  • Team messaging
  • Zoho integration
  • Affordable
  • Bots and automation
  • Video calls

Cons

  • Smaller user base
  • Less polished than Slack
  • Limited integrations
  • Mobile apps okay
  • UI dated

Ratings Across the Web

4.5(367 reviews)

Ratings aggregated from independent review platforms. Learn more

Key Features

Team chatChannelsVideo callsBotsZoho integrationMobile apps

Pricing

Freemium

Zoho Cliq offers a generous free tier with optional paid upgrades for advanced features.

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Reviews

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4.5/5

Across 367 verified user reviews on G2, Capterra

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Zoho Cliq FAQ

How does Zoho Cliq facilitate communication for hybrid work environments?

Zoho Cliq supports hybrid work by offering both synchronous and asynchronous communication tools, including video conferencing, calls, voice messages, and video messages. It acts as a central hub for collaboration, allowing teams to connect seamlessly from anywhere through chats and online meetings.

Which teams benefit most from using Zoho Cliq?

Zoho Cliq is suitable for teams and businesses of all sizes across various industries, including enterprise, hybrid work environments, software development, and education. It provides tools for secure communication, remote collaboration, and virtual meetings, making it versatile for diverse organizational needs.

How is Zoho Cliq priced?

Zoho Cliq is available on a free tier, which offers basic functionalities. For users requiring more extensive features and higher usage limits, paid plans are offered.

What kind of integrations does Zoho Cliq offer?

Zoho Cliq integrates with external applications and offers seamless integrations with other tools to enhance productivity. It also includes integrated developer tools for sharing code and tracking progress, and supports workflow automation.

How does Zoho Cliq compare to Slack regarding polish and user base?

Zoho Cliq has a smaller user base and is considered less polished than Slack. However, it offers a secure team chat and collaboration platform with features like video conferencing and customizable messaging channels.

Can Zoho Cliq be customized to fit specific business needs?

Yes, Zoho Cliq offers extensive customization options, allowing businesses to create their own domain, branding, and designs. It also provides a developer platform to adapt the application to specific requirements.

What are the primary trade-offs when choosing Zoho Cliq?

Primary trade-offs for Zoho Cliq include a smaller user base and a less polished interface compared to some competitors. Additionally, it has limited integrations and its mobile applications are considered only 'okay'.

Source: zoho.com

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