Free plan
4.5 /5 across G2 and Capterra · 34,413 ratings, Sep 2026
11 Best Customer Feedback Tools that Integrate with Intercom (2026)
By Louis Corneloup · Updated The 11 highest-ranked customer feedback tools that list Intercom as an integration in our data.
Key Takeaways
- SurveyMonkey is our overall pick for customer feedback tools that list Intercom in 2026, and our free pick. Overall and free pick: Free plan; cheapest paid plan Individual, $35/mo. Rated 4.5/5 across G2 and Capterra (34,413 ratings, Sep 2026).
- We evaluated 88 customer feedback tools, then kept the 11 highest-ranked that list Intercom as an integration.
- 4 of the 11 tools listed here have a free plan.
- customer feedback tools tracked
- 88
- of 11 have a free plan
- 4
- median cheapest paid plan per month
- $39
Ranked by editorial score plus external signals (G2/Capterra review volume and rating, and media mentions). Pricing checked October 2026. Methodology Editorial policy
About these listed integrations
What "listed" means
Each tool below lists Intercom among its integrations in our data. Our data does not record whether a connection is built by the vendor or runs through a third-party connector, so open the setup link or the vendor's docs before you commit. Automation hubs such as Zapier, Make and n8n are left out, since they connect to almost everything.
Before you turn it on
Confirm sync direction (one-way or two-way), check which Intercom plan or workspace permissions are required, and run a test record through before connecting production data.
Why Intercom integration matters
Customer data sync
Chat integration
Support automation
User tracking
Compare 11 Customer Feedback Tools with a listed Intercom integration
Free plan and cheapest paid plan from stored pricing, checked October 2026. Ratings are aggregated from the review sites named in each row.
| # | Tool | Free plan | Cheapest paid plan | Rating |
|---|---|---|---|---|
| 1 |  | Yes (Basic) | Individual, $35/mo | 4.5 (34,413) G2/Capterra, Sep 2026 |
| 2 |  | No | Standard, $109/mo (billed yearly) | 4.8 (229) G2/Capterra, Sep 2026 |
| 3 |  | No | Spark, $15/mo | 4.2 (414) G2/Capterra/SourceForge, Sep 2026 |
| 4 |  | No | Not published | 4.8 (155) SourceForge/G2/Capterra, Sep 2026 |
| 5 |  | No | Startup, $25/mo | 4.6 (92) SourceForge/G2, Sep 2026 |
| 6 |  | No | Ecommerce Basic, $49/mo | 4.8 (60) G2/Capterra, Sep 2026 |
| 7 |  | Yes | Growth, $120/mo | 4.5 (73) SourceForge/G2, Sep 2026 |
| 8 |  | No | Essential, $39/mo | 4.8 (5) G2, Sep 2026 |
| 9 |  | Yes | Not published | n/a |
| 10 |  | Yes | Growth, $120/mo | n/a |
| 11 |  | No | Starter, $29/mo | n/a |
- 1SurveyMonkey
Gather feedback faster with pre-built templates and powerful analysis
- Free plan
- Yes (Basic)
- Cheapest paid plan
- Individual, $35/mo
- Rating
- 4.5/5 across G2 and Capterra (34,413 ratings, Sep 2026)
- 2Simplesat
Capture, understand, and act on customer feedback to drive growth and improve service.
- Free plan
- No
- Cheapest paid plan
- Standard, $109/mo (billed yearly)
- Rating
- 4.8/5 across G2 and Capterra (229 ratings, Sep 2026)
- 3Productboard
Connect customer needs to product strategy and roadmaps
- Free plan
- No
- Cheapest paid plan
- Spark, $15/mo
- Rating
- 4.2/5 across G2, Capterra and SourceForge (414 ratings, Sep 2026)
- 4Zonka Feedback
Transform unstructured customer feedback into real-time, actionable AI-powered insights.
- Free plan
- No
- Cheapest paid plan
- Not published
- Rating
- 4.8/5 across SourceForge, G2 and Capterra (155 ratings, Sep 2026)
- 5Frill
Collect ideas, build roadmaps, and share updates
- Free plan
- No
- Cheapest paid plan
- Startup, $25/mo
- Rating
- 4.6/5 across SourceForge and G2 (92 ratings, Sep 2026)
- 6Retently
Collect and act on customer feedback to drive growth and improve customer experience.
- Free plan
- No
- Cheapest paid plan
- Ecommerce Basic, $49/mo
- Rating
- 4.8/5 across G2 and Capterra (60 ratings, Sep 2026)
- 7Hellonext
The unified platform to capture, analyze, and act on customer feedback for modern product teams.
- Free plan
- Yes
- Cheapest paid plan
- Growth, $120/mo
- Rating
- 4.5/5 across SourceForge and G2 (73 ratings, Sep 2026)
- 8Savio
Track feature requests from anywhere
- Free plan
- No
- Cheapest paid plan
- Essential, $39/mo
- Rating
- 4.8/5 on G2 (5 ratings, Sep 2026)
- 9Promoter.io
Capture, analyze, and act on customer feedback to drive growth for B2B and e-commerce brands.
- Free plan
- Yes
- Cheapest paid plan
- Not published
- Rating
- n/a
- 10FeatureOS
The unified platform to capture customer feedback, plan roadmaps, and announce releases.
- Free plan
- Yes
- Cheapest paid plan
- Growth, $120/mo
- Rating
- n/a
- 11ProductBridge
AI-native customer support and feedback platform
- Free plan
- No
- Cheapest paid plan
- Starter, $29/mo
- Rating
- n/a
Detailed picks: Customer Feedback Tools that list Intercom
Paid
4.8 /5 across G2 and Capterra · 229 ratings, Sep 2026
Paid
4.2 /5 across G2, Capterra and SourceForge · 414 ratings, Sep 2026
4
Zonka Feedback
Transform unstructured customer feedback into real-time, actionable AI-powered insights.
Paid
4.8 /5 across SourceForge, G2 and Capterra · 155 ratings, Sep 2026
Paid
4.6 /5 across SourceForge and G2 · 92 ratings, Sep 2026
Paid
4.8 /5 across G2 and Capterra · 60 ratings, Sep 2026
7
Hellonext
The unified platform to capture, analyze, and act on customer feedback for modern product teams.
Free plan
4.5 /5 across SourceForge and G2 · 73 ratings, Sep 2026
9
Promoter.io
Capture, analyze, and act on customer feedback to drive growth for B2B and e-commerce brands.
Free plan
Free plan
How we ranked Customer Feedback Tools with Intercom
Step 1
Filter for listed integrations
We start from our full database of 88 customer feedback tools and keep those that list an Intercom integration in our data. Automation hubs (Zapier, Make, n8n and similar), discontinued products and duplicate listings are left out.
Step 2
Score each tool
Editorial scoring on utility, UX, value, support, and innovation, layered with external signals: G2/Capterra review volume and rating, and media mentions.
Step 3
Keep the top 11
We surface the top 11 so the list stays scannable. Pricing is re-checked on rotation and the page refreshes hourly so picks stay current as Intercom integration listings change.
Intercom integration FAQ
What is the best customer feedback tool with an Intercom integration in 2026?
SurveyMonkey ranks first in our list of customer feedback tools that list an Intercom integration, rated 4.5/5 across 34,413 ratings aggregated from G2/Capterra. Strong runners-up: Simplesat, Productboard, Zonka Feedback.
How does the Intercom integration work in these customer feedback tools?
Each of the 11 tools on this page lists Intercom among its integrations in our data. How the connection is built (a built-in connector, a marketplace app, or an API you wire up yourself) varies by vendor and is not recorded in our data, so check the vendor's documentation before you commit.
Are there free customer feedback tools with an Intercom integration?
Yes. SurveyMonkey, Hellonext, Promoter.io have a free plan in our data; check whether the Intercom integration is included on it. In total, 4 of the 11 tools on this list have a free plan.
How often is this list updated?
The list is rebuilt from our database at least hourly, so tools appear or drop off as their Intercom integration listing changes. Pricing is re-checked on a rotation that touches every tool roughly monthly. Pricing on this page was last checked in October 2026.
Cite this page: Toolradar, "11 Best Customer Feedback Tools that Integrate with Intercom (2026)", updated October 2026, https://toolradar.com/best/customer-feedback/integrates-with/intercom
Explore more combinations
Other Customer Feedback integrations
Intercom in other categories
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